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The Jaffa, A Luxury Collection Hotel, Tel Aviv

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Seasonal outdoor pool, open 8:00 AM to 5:00 PM, free cabanas
Balcony
Royal Suite, 1 Bedroom, Non Smoking, Sea View | Balcony
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Overview of The Jaffa, A Luxury Collection Hotel, Tel Aviv

The Jaffa, A Luxury Collection Hotel, Tel Aviv

5-star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
2 Louis Pasteur St, Tel Aviv, 6803602

Explore the area

  • Popular LocationJaffa Port5 min walk
  • Popular LocationJaffa Clock Tower5 min walk
  • Popular LocationCharles Clore Garden19 min walk
  • AirportTel Aviv (TLV-Ben Gurion)30 min drive

Room options

About this area

Tel Aviv

Located near the beach, The Jaffa, A Luxury Collection Hotel, Tel Aviv is in Tel Aviv Promenade, a neighborhood in Tel Aviv. Hatachana Compound and Habima Theatre are cultural highlights, and some of the area's notable landmarks include St. Peter's Church and Azrieli Center. Zoological Center of Tel Aviv-Ramat Gan and Givatayim Observatory are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Jaffa Port - 5 min walk
  • Jaffa Clock Tower - 5 min walk
  • Jaffa Flea Market - 5 min walk
  • St. Peter's Church - 6 min walk
  • Charles Clore Garden - 19 min walk

Getting around

  • Holon Junction Station - 5 min drive
  • Ben Gurion Airport (TLV) - 29 min drive

Restaurants

  • Jeff - 3 min walk
  • Onza - 4 min walk
  • Urbano - 4 min walk
  • Blackout - 5 min walk
  • Farouk BaShuk - 5 min walk

About this property

The Jaffa, A Luxury Collection Hotel, Tel Aviv

5-star luxury hotel in the heart of Tel Aviv Promenade
A poolside bar, a terrace, and a garden are just a few of the amenities provided at The Jaffa, A Luxury Collection Hotel, Tel Aviv. Indulge in a deep-tissue massage, a manicure/pedicure, and a facial at L.RAPHAEL BEAUTY SPA, the onsite spa. Enjoy local cuisine and a poolside location at the two onsite restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars.
Other perks include:
  • A seasonal outdoor pool with free cabanas and pool umbrellas
  • Local cuisine breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An elevator, luggage storage, and multilingual staff
  • A porter/bellhop, massage treatment rooms, and smoke-free premises
  • Guest reviews say good things about the dining options and helpful staff
Room features
All 120 individually furnished rooms boast comforts such as 24-hour room service and fireplaces, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 40-inch LCD TVs with premium channels
  • Mini fridges, coffee/tea makers, and heating

Languages

English, Hebrew

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20.00 per day; includes in/out privileges)
  • Valet parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 32.00 for adults and USD 32.00 for children
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • The Pool
  • Golda's
  • Shesh Besh Bar

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms - 2

Outdoors

  • Free pool cabanas
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Fireplace
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

88% of travelers were happy with check-in
Check-in from 3:00 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The 17% national value-added tax is not included in the price and may be charged at the hotel. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport upon check-out.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: USD 32.00 for adults and USD 32.00 for children (approximately)
  • Self parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 20 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from April to November
Pool access available from 8:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 4 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Jaffa Luxury Collection Hotel Tel Aviv
Jaffa Luxury Collection Tel Aviv
Jaffa Collection Tel Aviv
The Jaffa A Luxury Collection Hotel Tel Aviv
The Jaffa, A Luxury Collection Hotel, Tel Aviv Hotel
The Jaffa, A Luxury Collection Hotel, Tel Aviv Tel Aviv
The Jaffa, A Luxury Collection Hotel, Tel Aviv Hotel Tel Aviv

Frequently asked questions

Does The Jaffa, A Luxury Collection Hotel, Tel Aviv have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–5:00 PM.

How much does it cost to stay at The Jaffa, A Luxury Collection Hotel, Tel Aviv?

As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at The Jaffa, A Luxury Collection Hotel, Tel Aviv on Oct 10, 2022 start from $690.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Jaffa, A Luxury Collection Hotel, Tel Aviv pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Jaffa, A Luxury Collection Hotel, Tel Aviv?

Self parking is available for USD 20.00 per day. Valet parking is available for USD 20 per day.

What time is check-in at The Jaffa, A Luxury Collection Hotel, Tel Aviv?

Check-in is from 3:00 PM - 5:30 AM. Late check-in is available during limited hours.

What time is check-out at The Jaffa, A Luxury Collection Hotel, Tel Aviv?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Jaffa, A Luxury Collection Hotel, Tel Aviv located?

Located in Tel Aviv Promenade, this luxury hotel is within a 10-minute walk of Jaffa Port, Jaffa Flea Market, and St. Peter's Church. Hatachana Compound and Carmel Market are also within 2 mi (3 km).

Can I cancel my reservation for free at The Jaffa, A Luxury Collection Hotel, Tel Aviv and receive a full refund?

Yes, The Jaffa, A Luxury Collection Hotel, Tel Aviv offers free cancellation on select room rates, because flexibility matters! Please refer to The Jaffa, A Luxury Collection Hotel, Tel Aviv cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 22 out of 33 reviews
5 - Excellent 67%
Rating 4 - Good. 6 out of 33 reviews
4 - Good 18%
Rating 3 - Okay. 4 out of 33 reviews
3 - Okay 12%
Rating 2 - Poor. 1 out of 33 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 33 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.5/5

Staff & service

4.9/5

Amenities

4.7/5

Property conditions & facilities

4.4/5

Eco-friendliness

3/5 Okay

Michael
Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff trying to scam for extra vat , very bad behavior by the reception. I never seen such rude behavior and disrespect for hotel guests!
Stayed 1 night in Jul 2022

3/5 Okay

Luke
Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, but could work on customer service
Worst first experience from a five star hotel I have ever experienced. We took at taxi from Ben Gurion airport during rush hour (over an hour) and the driver didn't know the exact entrance to the hotel (it's not very obvious or well marked). Instead, he dropped us off per our request by a side entrance and a guard. The guard proceeded to yell at the old taxi driver and told us NOT to tip him and that he was a bad driver. He then proceeded NOT to help us with our bags or have someone come out to help us. Just sat back down with a scowling disposition. I've been to Israel multiple times and I know customer service isn't like other parts of the world, but for a hotel of this class and price, my first interaction with the hotel staff should be a little bit better than that. They should take some notes from the Mamila in Jerusalem. Otherwise, the hotel is beautiful, well maintained, clean, and comes with a completely ordinary daily israeli breakfast with mediocre service.
Stayed 3 nights in Jun 2022

5/5 Excellent

Eric
Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great service in a fantastic location!
Stayed 3 nights in Jun 2022

4/5 Good

Ben
Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Amazing hotel, rubbish service
Incredible hotel, amazing architecture, location and food. Service was an absolute joke, not what you'd expect from a 5 star or for the price you pay.
Stayed 3 nights in May 2022

5/5 Excellent

Ofek
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

5/5 Excellent

Daniel
Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service !!! Amazing hotel
Stayed 2 nights in Sep 2021

5/5 Excellent

Jillian
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

4/5 Good

DAVID
Stayed 1 night in Aug 2021

3/5 Okay

Verified traveler
Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very noisy room
The Jaffa is located in a great area. The service at the restaurant was wonderful. However, room 415 is facing a busy street and the windows are not sealed. Be prepared to hear cars at all hours of the night with loud music blasting. I traveled with my family and we could not sleep until after 2am and the noise started up again at 6am. I informed the front desk so hopefully they have made the effort to seal the windows.
Stayed 4 nights in Nov 2019

5/5 Excellent

Verified traveler
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent property incorporating the gorgeous 150 year old building with modern design. Excellent service, perfect location!
Stayed 1 night in Nov 2019