Get an overview of this hotel4-star family-friendly hotel near Evian Thermal Spa

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Indoor pool
Outdoor pool

Location

This family-friendly Neuvecelle hotel is located on a lake, within 1 mi (2 km) of Source Cachat, Evian Thermal Spa, and Evian Casino. Evian Masters Golf Club and Palais Lumieres are also within 2 mi (3 km).

Hotel Features

2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free cruise terminal shuttle. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.

Room Amenities

All 80 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Renovations & Closures

The property is closed between 05 November and 14 December.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hôtel Ermitage features outdoor tennis courts and an indoor tennis court. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 12912 square feet (1200 square meters) include conference space. This family-friendly hotel also offers an outdoor pool, an indoor pool, and a spa tub. A cruise ship terminal shuttle and a train station pick-up service are complimentary for guests. Onsite self parking is complimentary.

  • Free cruise terminal shuttle 
  • Library 
  • Bar/lounge 
  • Elevator/lift 
  • Fitness facilities 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Turkish bath/Hammam 
  • Porter/bellhop 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Outdoor pool 
  • Limo or Town Car service available 
  • Conference space size (meters) - 1200 
  • Number of meeting rooms - 10 
  • Luggage storage 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Indoor tennis court 
  • Outdoor tennis courts - 3 
  • Total number of rooms - 80 
  • Number of floors - 4 
  • Number of buildings/towers - 1 
  • Tennis on site 
  • Fireplace in lobby 
  • Full-service spa 
  • Beach umbrellas 
  • Conference space 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Meeting rooms 10 
  • Year Built 1990 
  • Pool sun loungers 
  • Steam room 
  • Free WiFi 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Outdoor seasonal pool 
  • Supervised childcare/activities (surcharge) 
  • Safe-deposit box at front desk 
  • Free area shuttle 
  • Spa services on site 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Conference space size (feet) - 12912 
  • Free train station pickup 
  • Laundry facilities 
  • Beach towels 
  • Spa tub 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free casino shuttle 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Outdoor tennis courts  
  • Indoor tennis court  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Pay movies 
  • Minibar 
  • Daily housekeeping 
  • Premium bedding 
  • Private bathroom 
  • Hair dryer 
  • Air conditioning 
  • Free weekday newspaper 
  • Turndown service 
  • Designer toiletries 
  • Bathrobes 
  • Shower/tub combination 
  • Slippers 
  • In-room childcare (surcharge) 
  • Satellite TV service 
  • Iron/ironing board (on request) 
  • Free bottled water 
  • Soundproofed rooms 
  • In-room climate control (air conditioning) 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Flat-panel TV 
  • Free WiFi 
  • In-room safe (laptop compatible) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

La Table - This fine-dining restaurant serves breakfast and dinner.

La Bibliotheque - This restaurant specializes in regional cuisine and serves lunch only.

Le Birdie - Onsite bar.

24-hour room service is available.

Nearby Things to Do

Outdoor tennis courts and an indoor tennis court are featured at the hotel. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby 
  • Water skiing nearby 
  • Golfing nearby 
  • Snowmobiling nearby 
  • Mountain biking nearby 
  • Tennis lessons on site 
  • Volleyball on site 
  • Snowshoeing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Playground on site 
  • Sledding nearby 
  • Rafting nearby 
  • Segway rental/tour on site 
  • Fitness classes on site 
  • Ski lessons available nearby 
  • Basketball on site 
  • Bicycle rentals on site 
  • Hiking/biking trails nearby 
  • Ski equipment rentals on site 
  • Kayaking nearby 
  • Sailing nearby 

Spa Services

Spa Quatre Terres has 10 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath, a sauna, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Mud bath in spa 
  • Sauna in spa 
  • Number of treatment rooms 10 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Hydrotherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets allowed for an extra charge of EUR 30 per pet, per day
  • Dogs and cats only
  • 1 per room

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 2.25 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 28 per person (approximately)
  • Pet fee: EUR 30 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Ermitage Neuvecelle
  • Hôtel Ermitage Neuvecelle

We should mention

This property offers transfers from the cruise terminal and train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.


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