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Reviews of Howard Johnson by Wyndham Thunder Bay

2 out of 5
Howard Johnson by Wyndham Thunder Bay
686 Memorial Ave, Thunder Bay, ON

Reviews

7.4

Good

Rating 10 - Excellent. 275 out of 1001 reviews" "
Rating 8 - Good. 378 out of 1001 reviews" "
Rating 6 - Okay. 191 out of 1001 reviews" "
Rating 4 - Poor. 82 out of 1001 reviews" "
Rating 2 - Terrible. 75 out of 1001 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

avneet

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was good
Stayed 1 night in Apr 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient friendly helpful professional
Stayed 1 night in May 2024

8/10 Good

Hayden

Liked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service
Clean place good location TV blacks out every minute. Price is decent. Recommend it.
Stayed 1 night in May 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Peter, Ingersoll

Traveled with family
Liked: Cleanliness, staff & service
Not the greatest but best in the area. On main "drag racing" thoroughfare and bowling alley next door. Breakfast was limited to a low selection of toasted items, cereal and apples or oranges. Room outdated but beds very comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

John Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were the highlight at this location. Comfortable bed. Good value for weary travellers.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy the stay here
Stayed 1 night in Apr 2024

10/10 Excellent

allen

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , comfortable room , quite at night ,
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel, Hanmer

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay no complaints
Stayed 1 night in Apr 2024

8/10 Good

Candace

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a small thing but I was annoyed that there wasn’t a holder for the toilet paper. It just was sitting on the bathroom counter.
Stayed 1 night in Apr 2024

6/10 Okay

Jeffrey

Stayed 2 nights in Mar 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Had a good stay
Stayed 2 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, easy access to the hotel!
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and perfect location for us
Stayed 1 night in Apr 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to have coffee pots and microwave in room. However we did fine with the ones in the lobby.
Stayed 3 nights in Apr 2024

6/10 Okay

Andre

Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, property conditions & facilities
Convenient location for my needs
Stayed 1 night in Apr 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Your support means the world to us! Thank you for being a loyal customer and sharing your positive experience.Kind regards,

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything I needed to do
Stayed 2 nights in Apr 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for taking the time to share your positive experience. We're grateful to have you as a customer!Kind regards,

10/10 Excellent

Fraser

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the HoJo retrofit of our room!
Stayed 1 night in Apr 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.Kind regards,

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Its good
Stayed 2 nights in Apr 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for taking the time to share your positive experience. We're grateful to have you as a customer!Kind regards,

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.Kind regards,

8/10 Good

Mark

Stayed 1 night in Apr 2024

10/10 Excellent

Amrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.Kind regards,

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for taking the time to share your positive experience. We're grateful to have you as a customer!Kind regards,

10/10 Excellent

Daryl, Morson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the clean rooms.
Stayed 1 night in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.Kind regards,

8/10 Good

Dayna

Stayed 1 night in Mar 2024

10/10 Excellent

Lionel

Traveled with partner
Liked: Staff & service, property conditions & facilities
Major improvements since it was EconoLodge. Comfortable beds.
Stayed 1 night in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!Kind regards,

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its a nice quiet clean place, reasonably priced.
Stayed 3 nights in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for taking the time to share your positive experience. We're grateful to have you as a customer!Kind regards,

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came out of the hospital, needing a place to stay, had no real extra money to spend so this was great because they had a medical rate
Stayed 1 night in Mar 2024
Response from Howard Johnson Thunder Bay by Wyndham on Apr 12, 2024
Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.Kind regards,

8/10 Good

Astitav

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Add more channels to tv
Stayed 1 night in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here.Kind regards,

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money spent. Well appointed. Comfortable.
Stayed 1 night in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Your support means the world to us! Thank you for being a loyal customer and sharing your positive experience.Kind regards,

10/10 Excellent

simran

Liked: Cleanliness, staff & service, property conditions & facilities
it was good experience staying in this hotel and everything was good .
Stayed 2 nights in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!Kind regards,

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet , clean and comphy rooms
Stayed 1 night in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for taking the time to share your positive experience. We're grateful to have you as a customer!Kind regards,

10/10 Excellent

stacey, Saskatoon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated!
Stayed 1 night in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.Kind regards,

8/10 Good

Kelly

Stayed 2 nights in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
We very much appreciate your comments regarding your stay at the Howard Johnson by Wyndham Thunder Bay. I will be sure to share your feedback with our team. Kind regards,

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price was reasonable. Beds are a little high for someone short like me.
Stayed 2 nights in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for providing feedback on your recent experience at Howard Johnson by Wyndham Thunder Bay. Kind regards,

4/10 Poor

deandra

Stayed 1 night in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal, and we hope you will give us another chance to prove ourselves.Kind regards,

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Friendly staff. Met our needs.
Stayed 1 night in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for taking the time to share your positive experience. We're grateful to have you as a customer!Kind regards,

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Also a washer and dryer to use
Stayed 1 night in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
We very much appreciate your comments regarding your stay at the Howard Johnson by Wyndham Thunder Bay. I will be sure to share your feedback with our team. Kind regards,

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly and very funny when I checked in. Very comfortable beds.
Stayed 1 night in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.Kind regards,

4/10 Poor

deandra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal, and we hope you will give us another chance to prove ourselves.Kind regards,

6/10 Okay

Erika

Traveled with partner
We arrived Friday afternoon to check in. Initially we were put on the main ground floor in a construction zone. Literally smelt like paint and being almost 37 weeks pregnant, I couldn’t stand the paint fumes. So they happily moved us upstairs to a different room. We had very loud neighbours, kids yelling until almost 1am. We had tried calling the front desk numerous times but no answer. My partner and I had to be up for 630am for doctors appointments. We noticed quite a bit of dust on our lamps and hanging from the ceiling. Bathroom wasn’t super clean either. We requested a later check out since we had spent the entire evening going through an emergency c-section and they allotted us a wonderful extra 15 minutes, which is ridiculous. After two nights, we left to a different hotel that could accommodate our needs better. Overall, the price for this hotel is great and the free breakfast is an added bonus. Cleanliness should be a higher priority though and accommodating out of town travellers more time if needed shouldn’t be an issue. Thanks again!
Stayed 2 nights in Mar 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – we strive to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.Kind regards,

10/10 Excellent

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall a very good place to stay
Stayed 1 night in Feb 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!Kind regards,

4/10 Poor

hart

Disliked: Cleanliness, staff & service, property conditions & facilities
Understaffed poor conditions Even the toilet doesn’t work
Stayed 1 night in Feb 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel –we strive to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.Kind regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for taking the time to share your positive experience. We're grateful to have you as a customer!Kind regards,

8/10 Good

Shripad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was comfortable
Stayed 1 night in Feb 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
We’re so happy to hear you had a great experience at our hotel. Your review made our day!Kind regards,

8/10 Good

Benjamin

Stayed 1 night in Feb 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Your support means the world to us! Thank you for being a loyal customer and sharing your positive experience.Kind regards,

6/10 Okay

sherif

Liked: Cleanliness, staff & service
Great staff, no elevator and a very small room with no coffee machine. Good place for overnight stay
Stayed 1 night in Feb 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal, and we hope you will give us another chance to prove ourselves.Kind regards,

10/10 Excellent

Lorene

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Done
Stayed 1 night in Feb 2024
Response from Howard Johnson by Wyndham Thunder Bay on Apr 12, 2024
Thank you for taking the time to share your positive experience. We're grateful to have you as a customer!Kind regards,