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Reviews of Regency Inn

2.5 out of 5
Regency Inn
509 W Currahee St, Toccoa, GA

Reviews

5.8
Rating 10 - Excellent. 10 out of 55 reviews" "
Rating 8 - Good. 13 out of 55 reviews" "
Rating 6 - Okay. 7 out of 55 reviews" "
Rating 4 - Poor. 11 out of 55 reviews" "
Rating 2 - Terrible. 14 out of 55 reviews" "

5.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Barbara S

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nasty people were sitting out on the walkway drinking beer. They need to update their pictures.

8/10 Good

Acayla

Stayed 2 nights in Sep 2022

4/10 Poor

Amy

Stayed 1 night in Aug 2022
Response from gopal pal on Aug 25, 2022
thanks.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Customer Service
Not so good. Customer service unsatisfactory desk clerk rude and angry as if I was interrupting his TV show.
Stayed 2 nights in May 2022

2/10 Terrible

Barbara

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property was not at all what I expected. Most of the guest were long term residents in my opinion. The bed was broken on one side and my husband and I kept rolling off. No chair to sit in, no in room fridge or microwave. Only hotel option we had or we would not have stayed. I guess sleeping in our car would have been a better option.
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Meh
Upon arrival It didn’t feel safe and I thought we would have to leave. The hotel is older but it appears they try to keep it up. Our room was fairly clean , no strong odors . The floor needed mopped big time ! The staff were super nice ! Too much activity outside at night and to me that was the biggest issue. It’s what you expect from a cheap motel …
Stayed 1 night in Apr 2022

4/10 Poor

Tonya

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Literal roach motel.
The room was absolutely filthy. There were cockroaches and the next door neighbors were "something else". The hotel pictures were obviously not recent pictures.
Stayed 2 nights in Apr 2022

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door latch was broken and would not secure, changed rooms to one that had not been properly cleaned. He grounds had “junk” piled next to the building. The bed sagged and my wife and I barely slept all night. Advertising about this place, in. My opinion, was false.
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
older property, non smoking room but had burn marks all over duvet, dresser and other items. Duvet nasty blanket dirty, sheets and pillow cases dirty. we slept with all our clothes on and I slept on a towel the cleaniest one I could find. The next morning some guy was there his apparent stolen car was parked next to my husbands truck we left as soon as possible that morning around 8am
Stayed 1 night in Feb 2022

2/10 Terrible

Keshaun

Stayed 1 night in Feb 2022

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross absolutely gross bloodstains on sheets floor was filthy room stunk like smoke and mold
Stayed 1 night in Feb 2022

2/10 Terrible

J. Elizabeth

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This place what literally disgusting. And the maid stole my prescription medication from my room. This property should not be on Orbitz.
Stayed 2 nights in Dec 2021

4/10 Poor

Clinton

Disliked: Cleanliness, amenities, property conditions & facilities
I've never had experience with bedbugs before, but there's no other explanation. This was a first time trip to the area for an event so probably never returning, but if I did I would pay any amount more and stay somewhere else without a doubt.
Stayed 1 night in Sep 2021

4/10 Poor

Breck

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

2/10 Terrible

joy

Disliked: Cleanliness, property conditions & facilities, room comfort
Once I went to inspect the room I canceled my booking. It was very undesirable. Conditions were below normal. Very dirty. Very rundown. Dead bugs in the bathroom floor and a dirty washcloth left in the tub that had standing water in it. Gross
Stayed 1 night in Jul 2021

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Everything had stains on it the towels sheets and comforter. The website shows a pool but it doesn't have one.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
This place isn't fancy by any stretch. But if you're looking for clean, simple accommodations, this place will certainly fit the bill.
Stayed 3 nights in May 2021
Response from Mae on Jul 30, 2021
Thank you for your visit with us.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Manager is a jerk he threatens to call the police if you turn him down after he tries to sleep with you!
Stayed 1 night in Mar 2021

6/10 Okay

Joshua

Business traveler
Disliked: Staff & service
Sad little place to stay.
I didn’t have hot water. The mounted wall lamps don’t even have power connections. The mini frig was left outside the door for some odd reason. The room didn’t have a microwave which isn’t a big deal but when i end to office which has one, the office wasn’t even open at 0830. The door don’t even have any sort of lock for peace of mind. Pretty sad stay all the way around.
Stayed 1 night in Nov 2020

4/10 Poor

Johnny

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not a good place
The picture of the lobby is NOT the lobby of Regency Inn. When my wife and I checked in the room was dirty, the sheets were stained, the bath tub was dirty. Everything in the room could have used a good cleaning. They did accept pets, so we left the dogs in the room while we went to find another motel. The site said no refunds so I wasn't expecting to get one but my wife, who complains very little, talked to the lady at the front desk and got us a refund. We would suggest you stay some where else.
Stayed 1 night in Nov 2020

10/10 Excellent

Phillip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms.
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Worse than the reviews I read.
Room was a bare-bones Room, which I expected for the price. Found hair in my towels, only discovered when drying off. I did check the mattress for signs of bed bugs, there were no signs. Hotel seems to be the kind frequented my long term tenants that are working in the area. Friday night, many were up talking all night. Gone all day Saturday but Saturday night was a disaster. I woke up to flashing blue lights coming in around the curtains. This was at 1 am. Woke up again at 3 to very loud talking next door and outside my room. At 5 am, my neighbors decided to go into an extra-curricular session. Honestly, pay the $20-$30/night to stay somewhere else. You’ll get much better rest and worry less.
Stayed 2 nights in Jul 2020

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

2/10 Terrible

Juliafulghum, Salisbury nc

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like the room the covers was dirty and all of the above i would like my money back
Stayed 1 night in Jul 2020

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back👍
Stayed 2 nights in Jun 2020
Response from Mae on Jul 11, 2020
looking forward to your next visit. Be safe on your travel's.

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not impressed at all
This hotel was not that great at all. Upon check in the owner/person on duty was rude. The hotel was in a not so good neighborhood, all of the liscense plate tags were local, and there was a lot of traffic at all times of night. Our neighbors were up and loud until around 5AM both nights. I'm assumung that "housekeeping" paid us a visit while we were out, but they only made one bed, changed the thermostat, and took out the trash. I would not reccomend this hotel to anyone.
Stayed 2 nights in Mar 2020

2/10 Terrible

Rose

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross!
This was by far THE worse hotel room I have ever stayed
Headboard fallen off the wall
Filthy or stained barhmst
Noisy heating unit
Stayed 1 night in Feb 2020

10/10 Excellent

Charles, Chicago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well kept ,towls were folded nicely and there were nice snacks and coffee available
Stayed 1 night in Feb 2020
Response from Mae on Feb 27, 2020
Thank you for your visit with us.

8/10 Good

Idelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Mae on Feb 27, 2020
Looking forward to your next visit.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the convenience of the hotel. I will be back
Stayed 2 nights in Dec 2019
Response from Mae on Dec 9, 2019
Thank you for your visit with us. Looking forward to your next visit.

10/10 Excellent

Dee, Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Bed was VERY comfortable. Room was spacious. Great stay for the money.
Stayed 1 night in Nov 2019
Response from Mae on Nov 27, 2019
Thank you for your visit with us. Please come see us again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Mae on Nov 27, 2019
Thank you for your visit and stay with us. Looking forward to your next visit.

8/10 Good

J Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Mae on Nov 19, 2019
Thank you for speeding your time with us. Please come see us again soon.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
It was good outside of a few bugs. If the problem were resolved I would stay again
Stayed 2 nights in Nov 2019
Response from Mae on Nov 19, 2019
Thank you for staying with us. I will do my best to work on the bugs and make things nicer for your next visit with us. We are looking forward to it.

6/10 Okay

Keith, Dahlonega GA

Business traveler
Liked: Staff & service
The staff was extremely nice and veru helpful, there were a few things that needed replacing such a lighting and the bathtub's drain needed to be cleaned a little better because there was hair all in it. The bed was amazing though
Stayed 1 night in Nov 2019
Response from Manager Mae on Nov 15, 2019
Thank you for spending your time with us. We will work on the bathtubs and make this better for your next visit with us.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were extremely friendly and helpful. We had one of the handicap units and it was perfect for our needs.
Stayed 2 nights in Oct 2019
Response from Manager Mae on Nov 15, 2019
Thank your for spending your time with us. We are here if your need us in the future.

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019
Response from Manager Mae on Nov 15, 2019
Thank you for spending your time with us.

4/10 Poor

Alicia

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great very kind and thoughtful staff
Stayed 1 night in Sep 2019
Response from Mae on Oct 24, 2019
Thank you for your visit with us. We are happy to have you with us.

2/10 Terrible

Chris

Stayed 2 nights in Sep 2019

4/10 Poor

Lakeythia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Mae on Sep 5, 2019
Sorry that u did not like your stay. Please let me know how we can improve your next visit.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Labor Day weekend
My stay was an overnight midway stopping point on my way to Asheville NC. The room was comfortable and spacious. The bathroom was from the 60s but everything worked and was clean.
Stayed 1 night in Aug 2019
Response from Mae on Sep 5, 2019
Thank you for your visit. Have a safe trip.

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay
My husband and I stayed in hotels in North Carolina and paid 100.00 a night and was not impressed but here we could soak in tub the bed was like sleeping on clouds and the service was amazing, would definitely stay here again.
Stayed 1 night in Aug 2019
Response from Mae on Aug 8, 2019
Thank you for spending your time with us. We would love to have you stay with us again soon.

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It had no carpeting but first room had no working lock, moved us to another room it had no lighting, bed was too high and hard for my husband to get into bed because he is handicap and the top sheets had holes in it.
Stayed 2 nights in Jul 2019
Response from Mae on Sep 5, 2019
Sorry about your visit with us. I will get some step stools for next time to help our visitors in the future. Thank you for letting me know.

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Staff was excellent but flies, roach and insects. Sheets and towels look very old. Comfortable bed and great pillows. Room had a refrigerators and microwave.
Stayed 2 nights in Jul 2019
Response from Mae on Sep 5, 2019
I am sorry if you found roaches in your room we work hard to keep that for happening. Thank you for letting me know that I need to work harder. I do hope that you will come and visit us again and let us know how we are doing.

6/10 Okay

Whale

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The front desk man was nice. Upgraded our room from 2 small beds to a king. I like the old school look of the place, too. The sleeping are was not bad, but the floors had a lot of dead bugs on it (but it was a hardwood laminate not carpet which at least felt cleaner). Bathroom was small and there was a chunk of cigarette ash on the floor. The hot water in the sink is hooooooot which was surprising. Didn’t try out the shower. If you’re on a tight budget, this place isn’t bad. It’s an experience.
Stayed 1 night in Jun 2019
Response from Mae on Jun 24, 2019
Thank you for your visit with us. We at Regency inn loved having you and look forward to your next visit. We will do our best and work header to clean the floors and bath rooms.

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from Mae on Jun 24, 2019
Thank you for your visit. Looking forward to having you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what you would expect from a hotel like this. Clean and comfortable.
Stayed 1 night in May 2019
Response from Mae on Jun 6, 2019
Thank you for stay with us at Regency Inn were are happy to have you.