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“We have stayed at this hotel a few times & the front desk staff are the best!! I wish I knew the name of the woman who always remembers us when we walk in! She is just the sweetest person! She even remembers the reason we go to Lawrence so often! The other people at the hotel are very nice, as well. But, she goes above & beyond! The hotel is always clean & quiet. It's updated and comfortable!”

“My credit card was charged despite prepaying. In reviewing the folio emailed to me after checkout, they charged taxes which were already paid and documented as such on my initial booking receipt. There were no incidentals charged to the room, just a billing error on their part. When I contacted the property to resolve the overpayment/double charge, I was told they had a new system and the issue would need to be escalated to the manager. There has been no contact from manager Kay to resolve the……

“There were only two luggage carts and neither was available when we were leaving. I don’t know why so many hotels have this problem. Are carts that expensive? I travel a great deal and it’s the first thing that I look for because I have two heavy suitcases and a cart makes a big difference”

“Very good breakfast. Reasonable rates. Clean and comfortable rooms. Stayed here one night to see a Jayhawk game. This will be our hotel of choice when we are in the area again.”

“The room was clean and beautiful”

“Ok”

“It was a nice experience. Great!”

“Good breakfast. Rooms very roomy and up to date.”

“/a”

“Yes, breakfast good, staff great, parking good ”