Thank you for sharing your feedback with us. We appreciate your insight into the area's atmosphere at night. Your safety and comfort are our priorities, and we will consider your comments to enhance the experience for our guests.We are delighted to hear that you found the location walkable. Should you have any further suggestions or if there is anything we can do to improve your experience, please feel free to reach out.We hope you had a pleasant stay and invite you to recommend our properties to your friends and family. We look forward to welcoming you back for another visit soon.

Thank you for your feedback. We are glad you found the rooms clean and neat during your stay. We apologize for any inconvenience you faced in locating the property. We are constantly working to enhance our location's accessibility and cleanliness. We appreciate your understanding and hope you will consider recommending our properties to your friends and family for a positive experience in Toronto.

We are truly sorry to hear about your disappointing experience. Your feedback is vital to us, and we are taking immediate steps to address the issues you encountered. We apologize for the inconvenience and any concerns you had during your stay. Rest assured, we are working diligently to ensure a smoother and safer experience for all our guests. We value your input and hope you consider giving us another chance in the future. Please feel free to recommend our properties to your friends and family for a better stay in Toronto.

We are thrilled to hear about your positive experience during your stay! Your kind words mean a lot to us. We strive to provide a welcoming and comfortable environment for all our guests. Thank you for recommending us so highly - we truly appreciate it! We look forward to welcoming you back and hope you continue to spread the good word about our properties to your friends and family. Your support is invaluable to us!

Thank you for taking the time to share your feedback with us. We appreciate your honest rating and insights on how we can improve.Your comments are valuable as we strive to enhance our guests' experiences. We would love to learn more about your stay and any areas where we can improve.If there's anything we can do to turn your next visit into a 10/10 experience, please feel free to reach out. We are here to ensure that you have a wonderful stay with us.We hope you will consider giving us another chance and recommend us to your friends and family. Your support and recommendations mean a lot to us as we work to provide the best service possible.Thank you again for your feedback, and we look forward to welcoming you back for a more enjoyable stay.Warm regards and safe travels!

We appreciate your feedback regarding your recent stay. We apologize for the issues you encountered with the heat and windows. Rest assured, we take your comments seriously and promptly address the maintenance concerns to enhance future guests' experiences. Thank you for bringing this to our attention, and we hope you consider giving us another chance in the future. Your recommendations to friends and family are invaluable to us.

We are truly sorry to hear about the challenges you experienced during your recent stay at Kensington Place Apartments. Please accept our sincerest apologies for the inconvenience and disappointment you experienced.Your feedback is incredibly important to us, and we are taking immediate steps to address the issues you've raised. We strive to provide a seamless and enjoyable experience for all our guests, and we regret that we fell short in your case.We understand your frustration and we are committed to making things right. Your satisfaction is our top priority, and we would appreciate the opportunity to regain your trust. If you would consider giving us another chance, we would love to provide you with a much-improved experience.Thank you for sharing your feedback with us. We hope to have the opportunity to welcome you back in the future and provide you with a stay that exceeds your expectations.

Thank you for your feedback. We appreciate your input and will use it to improve our services. If you have any specific suggestions for us, please share them.We would appreciate it if you would recommend us to your friends and family. Your support means a lot to us.Looking forward to welcoming you back and exceeding your expectations.

Thank you for your feedback, even though it was a tough rating. We're sorry we didn't meet your expectations. Your comments will help us improve for the future.If you have any suggestions, please let us know. We'd appreciate it if you could recommend us to your friends and family.We hope to welcome you back and provide a better experience next time.

Thank you for your feedback, even though it was a tough rating. We're sorry we didn't meet your expectations. Your comments will help us improve for the future.If you have any suggestions, please let us know. We'd appreciate it if you would recommend us to your friends and family.We hope to welcome you back and provide a better experience next time.

We apologize for the inconveniences you encountered during your stay with us. Your feedback is crucial in helping us improve our accommodations for future guests. We will promptly address the issues with the heat, outlets, and pull-out couch to ensure they are in proper working order for our guests. Your comfort is important to us, and we are committed to providing a pleasant experience for all our visitors. We appreciate your understanding and hope you will consider staying with us again in the future. If you do choose to return, we will do our best to make your stay enjoyable. Thank you for bringing these matters to our attention.

Thank you for your feedback. We appreciate your input and will use it to improve our services. If you have any specific suggestions for us, please share.We kindly ask you to recommend us to your friends and family. Your support means a lot to us.Looking forward to welcoming you back and exceeding your expectations.

We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments are valuable to us, and we take security concerns seriously. We will address the issues you mentioned to ensure a safer and more enjoyable experience for our guests in the future. Your comfort and safety are our top priorities, and we will work to improve in these areas. Should you choose to stay with us again, please let us know so we can provide a more satisfying experience for you. Thank you for sharing your thoughts, and we hope to have the opportunity to host you again in the future.

Thank you for your feedback, even though it was a tough rating. We're sorry we didn't meet your expectations. Your comments will help us improve for the future.If you have any suggestions, please let us know. We'd appreciate it if you could recommend us to your friends and family.We hope to welcome you back and provide a better experience next time.

Thank you for your feedback. We appreciate your input and will use it to improve our services. If you have any specific suggestions for us, please share them.We would appreciate it if you would recommend us to your friends and family. Your support means a lot to us.Looking forward to welcoming you back and exceeding your expectations.

We're sorry to hear that you encountered difficulties during check-in. Your experience is important to us, and we will review our check-in process to make it smoother for our guests in the future. We appreciate your feedback as it helps us enhance our services. We hope this experience won't deter you from considering our properties again in the future. If you decide to stay with us again, please let us know so we can ensure a more seamless check-in experience for you. Thank you for sharing your thoughts, and we look forward to the opportunity to host you again.

We're delighted to hear that you found your stay comfortable and enjoyed the responsiveness of our hosts. We apologize for the confusion with other guests trying to check into your unit and the lack of bedding for the couch. Your feedback is essential in helping us improve our services for future guests. We appreciate your understanding and hope this won't deter you from considering us for your next visit to Toronto. If you have any future bookings or special requests, feel free to reach out. We look forward to hosting you again and hope you'll recommend us to your friends and family. Thank you for choosing our property!

Thank you for sharing your experience with us. We're thrilled you found our service excellent and the price point significant. We've noted your feedback about the facilities, and we'll work to improve these aspects for your future stays. We appreciate your understanding and hope to provide a more seamless experience next time. Please consider staying with us again, and feel free to recommend us to your friends and family.We look forward to welcoming you back!

Thank you so much for the outstanding rating! We're thrilled to hear that your experience was top-notch. We appreciate your support and would be honoured if you recommended our property to your friends and family. We can't wait to welcome you back for another fantastic stay!

We're genuinely sorry to hear about your experience. Your feedback is valuable to us, and we'd love the opportunity to make things right. Please reach out to us directly so we can address your concerns. We strive to provide exceptional experiences, and we hope you'll consider giving us another chance.

Thank you for taking the time to share your feedback. We're glad you found some aspects of your stay enjoyable. We continually strive to improve, and your comments are valuable. We hope to have the opportunity to host you again and provide an even better experience. Feel free to recommend us to your friends and family; we'll ensure a great stay next time!

Thank you so much for the outstanding rating! We're thrilled to hear that your experience was top-notch. We appreciate your support and would be honored if you recommended our property to your friends and family. We can't wait to welcome you back for another fantastic stay!

Thank you so much for the outstanding rating! We're thrilled to hear that your experience was top-notch. We appreciate your support and would be honoured if you recommended our property to your friends and family. We can't wait to welcome you back for another fantastic stay!

We're sorry for the trouble you had during your stay. We appreciate your feedback and have taken steps to address the issues you raised. Regarding the deposit, please keep in mind that it is fully refundable. It typically takes 7 to 10 business days for the refund to reflect in your bank account.We hope you give us another chance to provide a more seamless experience. Please consider recommending our properties to your friends and family.

We're thrilled to hear that you found great value in your stay with us! Thank you for your kind words. If you have friends or family visiting the area, we'd love for you to recommend our properties to them.We look forward to hosting you again soon!

Hello Tisha! That's fantastic to hear! We're delighted you had a smooth check-in experience and found the parking convenient. We can't wait to welcome you back for another easy and enjoyable stay. Feel free to recommend our properties to your friends and family; we'd love to provide them with the same hassle-free experience. Thank you for choosing us, and we look forward to hosting you again!

Dear Alex,Thanks for sharing your experience with us! Delighted to hear you enjoyed the location and found the accommodations clean.I'm sorry for the noise disruption - we're on it to ensure a quieter experience next time. We'd love another chance to host you on your next visit.Feel free to recommend our properties to friends and family - we'd appreciate it!Cheers,The Bay Suites

Hi,Thank you for bringing this issue to our attention. We sincerely apologize that the rental property did not accurately match the pictures portrayed online. Accurate representation of our properties is extremely important, as we want guests to know exactly what to expect.We will promptly review the listing photos compared to the actual unit and make any necessary adjustments to ensure future guests understand. Please let us know if the images were misleading in any specific ways, as your feedback will help us improve.We are committed to making this suitable and hope you will give us another chance to provide a five-star experience. Please do not hesitate to ask if there is anything else we can do to regain your confidence.Thank you again for taking the time to provide your honest review. Your input helps us continuously enhance our service, and we hope to welcome you back soon. Please feel free to recommend us to your friends and family once we have demonstrated our dedication to exceeding your expectations.Sincerely,The Bay Suites

Hi Cheri!We sincerely apologize for the highly unsatisfactory experience you described at our property. Clearly, we fell severely short in providing you with a safe, clean, and accurately represented rental. Thank you for taking the time to provide us with your detailed and honest feedback.We are very concerned about the poor locks, graffiti, misleading room layout, lack of security, gloomy atmosphere, suspicious location, foul odors, and pest issues. Our top priority is providing our guests with a comfortable living environment and clear communication.Please know we take your experience very seriously and will be taking immediate steps to address every issue raised thoroughly. We will improve security, refresh the space, ensure accurate descriptions, evaluate the location, and conduct comprehensive maintenance.While we cannot undo the experience you had, we hope to regain your trust by resolving these issues entirely and making this right. We would welcome the opportunity to provide you with an entirely satisfactory stay in the future once we have remedied the problems.Thank you again for your candor - it will prevent other guests from having similar experiences. We appreciate you taking the time to inform us. Sincerely,The Bay Suites

Hi Jack!Thank you very much for taking the time to leave us this excellent 10-star review! We are so thrilled to hear you had an excellent experience at our rental property and with your interactions with our host. Our goal is to provide top-notch accommodations, service, locations, and security to all our guests.We hope you will think of us again for your future travel needs. Please feel free to reach out if you have any other questions or comments. It was a pleasure hosting you, and we hope to welcome you back soon!Kind regards,The Bay Suites

Hi Ami!Thank you for taking the time to leave us a review. Providing an excellent experience that exceeds our guests' expectations is crucial.We would greatly appreciate it if you could provide some specific feedback on how we fell short so that we can improve for future guests. Were there any issues with the rental unit, amenities, communication, or customer service? Please know that your honest input will help us address any shortcomings.While we regret not meeting your standards this time, our goal is to make things right and hopefully earn back your confidence and business. Please let us know if there is anything we can do to provide you with a five-star experience in the future. We welcome the opportunity to regain your trust.Sincerely,The Bay Suites

Hello Shararah!We sincerely apologize for the highly frustrating experience you had during check-in and with the location of the rental unit. Providing a smooth check-in process and clearly communicated access is essential, and we fell severely short of meeting your expectations.We are very concerned to hear that you were provided incorrect door codes and entered the wrong apartment as a result. This is unacceptable, and we will follow up to ensure our staff have accurate guest information to prevent similar incidents.Regarding the location, we fully understand your disappointment with it being hidden away and not suitable for hosting a family. We aim to provide rentals in convenient, presentable locations and should have been more transparent. Please know this valuable feedback will help us improve going forward.While we cannot undo your experience, we hope to regain your trust by resolving these issues to your satisfaction. We welcome the opportunity to provide you with a better experience in the future once we have addressed your concerns.Thank you again for taking the time to provide detailed feedback. We appreciate the chance to make things right. Sincerely,The Bay Suites

Hello Chey!Thank you for taking the time to provide your feedback. We are pleased to hear you found the interior of the rental nice, but we apologize it was not ideal for your family stay. We aim to provide accommodations suitable for all guests and family types.We sincerely apologize for the issue you experienced with the AC not cooling correctly during your summer stay. Providing a comfortable temperature is a top priority, and inadequate cooling is unacceptable.Please know we will have our maintenance team inspect the AC unit thoroughly before the next guest's arrival. We will ensure any issues are resolved so it can sufficiently cool the top floor rental.We appreciate you bringing this issue to our attention. While we fell short of meeting your expectations this time, we hope you will give us another opportunity to provide a five-star experience. Your feedback helps us continuously improve.Thank you again for your time.Sincerely,The Bay Suites

Hi Francisco,We sincerely apologize for the highly disappointing experience you had with our rental property. It is clear we fell severely short of providing you with a satisfactory stay. Thank you for taking the time to provide us with your candid feedback.We are very concerned to hear about the issues locating the property, dark alley location, lack of laundry access instructions, non-working AC, and lack of response from our maintenance team. Providing a comfortable, accessible, well-maintained unit with clear communication is our top priority. We failed to meet your expectations.Please know we are taking immediate steps to address every concern raised thoroughly. We will improve exterior lighting, update our instructions, inspect the AC ensure timely repairs, and provide better access to amenities. We will also reevaluate the location to make access easier for future guests.While we cannot undo your experience, we hope to regain your trust by resolving these issues. We welcome the chance to provide you with a future stay that meets your standards. Please let us know if there is anything else we can do. We appreciate you taking the time to inform us.Sincerely,The Bay Suites

Dear Valued Guest,We sincerely apologize for your highly frustrating experience with the lack of communication, and broken and inoperable amenities. Providing clear instructions, functional utilities, and a satisfactory stay is our top priority, and we failed you entirely.We are very concerned about the issues locating the property, non-working bedroom electricity, lack of hot water, broken front door lock, and stained linens. You are absolutely right that these severe deficiencies are unacceptable regardless of price point. We dropped the ball in properly preparing the unit and wanted to make things right.Please know we are taking immediate steps to thoroughly address every issue raised and implement preventative measures going forward. While we cannot undo your experience, we hope you will give us another chance to provide you with a five-star stay after we have regained your trust and confidence.Thank you again for your candor. Your feedback provides invaluable insight to improve our location communication, amenities, maintenance, and cleanliness. We appreciate you taking the time and welcome the opportunity to discuss a refund or a future discounted stay. Please feel free to reach out to me directly.Sincerely,The Bay Suites

We regret to hear about your unpleasant experience. Your feedback is crucial, and we are taking immediate actions to address the concerns you raised. We apologize for the inconvenience and challenges you faced during your attempted stay. We are actively working to improve our property's identification and communication processes to ensure smoother check-ins and better experiences for our guests. We value your feedback and hope you consider giving us another opportunity to provide you with a memorable stay in the future. Feel free to recommend our properties to your loved ones for a better experience in Toronto.

Thank you for your kind words! We are thrilled to hear that you found our accommodation well-located, clean, and functional. Providing excellent customer service is at the heart of what we do, and we're glad you had a positive experience when reaching out to us. Your recommendation means a lot to us, and we would be honoured to host you again. Feel free to share your great stay with your friends and family so they can also enjoy our properties in Toronto!

Thank you for taking the time to share your feedback with us. We appreciate your honest rating and insights on how we can improve.Your comments are truly valuable to us as we strive to enhance our guests' experiences. We would love the opportunity to learn more about your stay and any specific areas where we can make improvements.If there's anything we can do to turn your next visit into a 10/10 experience, please feel free to reach out. We are here to ensure that you have a wonderful stay with us.We hope you consider giving us another chance in the future and perhaps recommending us to your friends and family. Your support and recommendations mean a lot to us as we work to provide the best service possible.Thank you again for your feedback, and we look forward to welcoming you back for a more enjoyable stay.Warm regards and safe travels!

Thank you for your feedback. Your comments are valuable to us. We aim to enhance our services based on your suggestions. Please share more details so we can improve.We would appreciate it if you could consider recommending us to your friends and family. Thank you for your input, and we hope to exceed your expectations on your next visit.

Nous sommes sincèrement désolés pour les désagréments que vous avez rencontrés lors de votre réservation. Ce n’est pas le niveau de service que nous nous efforçons de fournir. Vos commentaires sont importants et nous les utiliserons pour améliorer notre processus de communication et d'enregistrement. Nous serions ravis d’avoir l’opportunité de nous rattraper à l’avenir. Pensez à nous donner une autre chance et n'hésitez pas à nous recommander à vos amis et à votre famille. Nous vous assurerons un séjour fluide et agréable la prochaine fois !

We appreciate your feedback and will use it to improve our services. We hope to exceed your expectations in the future. If you decide to stay with us again, we're committed to providing you with a more enjoyable experience. Thank you for choosing our property.

Thank you so much for the outstanding rating! We're thrilled that you had a fantastic experience with us. Your support means a lot, and we look forward to welcoming you back. Feel free to recommend us to your friends and family – we'd love to host them, too!

Thanks a million for the stellar review and the perfect rating! We're delighted you enjoyed your stay in our apartment. We'd be thrilled to host if you ever plan another Toronto visit or have friends and family looking for a great spot. Your recommendation means the world to us. We wish you fantastic travels ahead!

We're thrilled to hear that you found great value in your stay with us! Thank you for your kind words. If you have friends or family visiting the area, we'd love for you to recommend our properties to them.We look forward to hosting you again soon!

Hi Lia!Thank you very much for taking the time to leave us this excellent 10-star review! We are so thrilled to hear you had an excellent experience at our rental property and with your interactions with our host. Our goal is to provide top-notch accommodations, service, locations, and security to all our guests.We are delighted that you found the unit to have a great view of the CN Tower and proximity to local attractions. We also greatly appreciate your positive feedback regarding our host's service and the security of the building and neighborhood.Feedback like yours motivates us to consistently improve our offerings and maintain high standards across every aspect of the guest experience. We could not ask for a better recommendation than a 5-star review.We hope you will think of us again for your future travel needs. Please feel free to reach out if you have any other questions or comments. It was a pleasure hosting you, and we hope to welcome you back soon!Kind regards,The Bay Suites