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Reviews of Hilton Garden Inn Toronto Airport

3.5 out of 5
Hilton Garden Inn Toronto Airport
3311 Caroga Drive, Mississauga, ON

Reviews

8.0

Very Good

Rating 10 - Excellent. 1111 out of 2281 reviews" "
Rating 8 - Good. 574 out of 2281 reviews" "
Rating 6 - Okay. 255 out of 2281 reviews" "
Rating 4 - Poor. 167 out of 2281 reviews" "
Rating 2 - Terrible. 174 out of 2281 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Collins

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was reasonable value and the free shuttle service worked well, running every 30 minutes
Stayed 1 night in May 2024

10/10 Excellent

Robert

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kirsti

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed, maintained and very well located near Pearson airport with shuttle service.
Stayed 1 night in May 2024

4/10 Poor

James, Philadelphia

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No room setvice. No body wash, just small bar soap. Laundry not delivered same day.
Stayed 12 nights in Apr 2024

10/10 Excellent

Jennifer, London

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity and quick check in.
Stayed 1 night in Apr 2024

6/10 Okay

Graham

Stayed 1 night in Apr 2024

10/10 Excellent

Dorisley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient and close to the airport. I love that the room was clean and spacious
Stayed 1 night in Mar 2024

10/10 Excellent

Gordon

It was fine
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet clean room - would stay again!
Stayed 1 night in Apr 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for an overnight stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alan Ray

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location-made the trip easy for me
Stayed 2 nights in Apr 2024

10/10 Excellent

Avril, Nassau, N.P

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before and fell in love with this hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always had amazing service when we have stayed at Hilton properties. The properties are clean, staff is excellent, airport shuttle was on time and location was conveniently close to Toronto airport.
Stayed 1 night in Apr 2024

8/10 Good

Alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2024

10/10 Excellent

Kristine

Stayed 4 nights in Apr 2024

6/10 Okay

Allan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it met our needs. A change room / shower facility for the pool would be great addition.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Traveled with family
Great
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed from 12 midnight to 7am but still got a good sleep.
Stayed 1 night in Mar 2024

4/10 Poor

Akhtar

Bed mattres was very old and lost its useable life. Coofee machine was not working. On complaint next morning the worker visited my room 7 times to fix and when it was not fixed after his 7 visits then it was changed. It ruined my morning sleeping hours.
Stayed 1 night in Apr 2024

10/10 Excellent

Gerald

Stayed 1 night in Apr 2024

6/10 Okay

Adam

Traveled with family
Disliked: Staff & service
The door didnt close properly and the staff isn’t very friendly. Wont stay here again
Stayed 1 night in Apr 2024

6/10 Okay

Chantelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gate was not working while we were there, parking got very backed up. Seems like if you have a larger vehichle or truck the sensor isnt high enough and gate would not open. Bar was nice. Room was clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Wayne

Stayed 1 night in Apr 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Aneurin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

mike

Stayed 1 night in Apr 2024

10/10 Excellent

Geovanni

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Stayed 1 night in Mar 2024

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Close to air port
Stayed 1 night in Mar 2024

2/10 Terrible

Jen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is under construction and it looks like the local neighborhood boots are doing it as there is stuff left everywhere!! There were beer bottles outside our room which either meant someone was partying in it room before we got there or they don’t clean anything. None of the ice machines were working, only one elevator seemed to be in service. The staff was rude over the phone and in person I could not hear or understand a word they said to us! Worst site ever 0/10 ! Would never stay there again
Stayed 1 night in Mar 2024

2/10 Terrible

Terri

Disliked: Cleanliness, staff & service, property conditions & facilities
Although I prepaid they wanted a 150 dollar deposit. I just got back from a trip and my card was not working. They wouldn’t make any acceptions
Stayed 1 night in Apr 2024

4/10 Poor

Melani

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The heating/cooling system is terrible. The heat did not work and the fan is so loud it kept us awake all night. This definitely reds to be fixed.
Stayed 1 night in Mar 2024

10/10 Excellent

Leanne

Stayed 1 night in Mar 2024

10/10 Excellent

Tim

Traveled with partner
Close to the airport was convenient for us. Great comfy beds and pillows here.
Stayed 1 night in Mar 2024

10/10 Excellent

Sudheer

Liked: Cleanliness, staff & service, property conditions & facilities
We had good experience. Shuttle takes 30 minutes to come to you so plan accordingly
Stayed 1 night in Mar 2024

8/10 Good

Luke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Good location.
Stayed 1 night in Feb 2024

10/10 Excellent

pat

Liked: Amenities, property conditions & facilities
No complaints all is good
Stayed 1 night in Mar 2024

4/10 Poor

Leah

I am very sick and was unable to go to Toronto as planned. Is there anyway I can get even a partial refund?
Stayed 1 night in Mar 2024
Response from Hilton Garden Inn Team on Apr 1, 2024
Thank you Leah and we wish you a speedy recovery. We will message you on your account regarding your request.

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2024

4/10 Poor

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My issue is that my new husband and I were on our honeymoon and most of the night there were about 15 kids ages 6-10 years old running up and down the hallways playing and screaming. I mentioned it to the front desk and nothing changed. I ended up in bed with a migraine. Not a great start to my honeymoon. Btw I love kids but this was crazy!
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Stayed 1 night in Mar 2024