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Reviews of Hilton Toronto Airport Hotel & Suites

4 out of 5
Hilton Toronto Airport Hotel & Suites
5875 Airport Road, Mississauga, ON

Reviews

8.2

Very Good

Rating 10 - Excellent. 868 out of 1803 reviews" "
Rating 8 - Good. 469 out of 1803 reviews" "
Rating 6 - Okay. 208 out of 1803 reviews" "
Rating 4 - Poor. 126 out of 1803 reviews" "
Rating 2 - Terrible. 132 out of 1803 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we interacted with at front desk and room service were very friendly and efficient. The bathroom door of room did not work at all, it’s supposed to roll shut and the rollers were completely jammed. There was also a black hair on white countertop. I noticed when placing room service tray down. (We do not have this type of hair).
Stayed 1 night in May 2024

10/10 Excellent

Philip

Business traveler
Liked: Property conditions & facilities
Very friendly
Stayed 1 night in May 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Bernadette

Traveled with partner
Liked: Amenities
Friendly staff especially the concierge and restaurant staff
Stayed 1 night in May 2024

10/10 Excellent

luchi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are excellent!
Stayed 1 night in May 2024

8/10 Good

Dale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like how warm our room was. I turned the heat down to 65 and it was still too warm. Obviously the thermostat didn’t work properly. The bed wasn’t comfortable also
Stayed 1 night in May 2024

8/10 Good

Guy, Sudbury

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in May 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Donna

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
There was no parking near the hotel. The first room I was given had young kids in the hallway yelling and running around. The next room I finally got to was quiet but of course I had to pay extra to get a quiet room. Not impressed at all.
Stayed 1 night in May 2024

4/10 Poor

Sabrina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
our room was noisy at night between the highway traffic and hall noise I couldn't get much sleep. Bathroom could have been cleaner...short hair found on counter when arrived. Best think about this place was the guy who helped us with our luggage...super helpful.
Stayed 1 night in May 2024

10/10 Excellent

Brenda

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Airport and downtown via shuttle and train 👍
Stayed 2 nights in May 2024

8/10 Good

Jane

Traveled with partner
Ceiling in bathroom needs some attention
Stayed 1 night in May 2024

4/10 Poor

JENNIFER, WELLAND

Traveled with partner
Liked: Cleanliness, amenities
Limited parking!
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Denis, Hastings

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to highway
Stayed 1 night in May 2024

6/10 Okay

Jack, London

Traveled with partner
Liked: Cleanliness, property conditions & facilities
For 260.00 a night you would think you would get free WIFI but not here. I guess I go anywhere else.
Stayed 1 night in May 2024

8/10 Good

CHONG MING

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Foster

Liked: Cleanliness, staff & service, property conditions & facilities
A nice quaint place
Stayed 1 night in Apr 2024

6/10 Okay

Pete

Liked: Amenities
Ok
Stayed 1 night in Apr 2024

10/10 Excellent

Ky, Ohsweken

Liked: Cleanliness, staff & service, property conditions & facilities
Food, parking, convenient
Stayed 1 night in Apr 2024

6/10 Okay

vincent

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
location is great. for the price bath room is very small and out dated.breakfast was good but expensive for what it was.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Free shuttle from airport and quick friendly check in
Stayed 1 night in Apr 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good shuttle service. Fast and efficient. Near to airport
Stayed 1 night in Apr 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant
Stayed 1 night in Apr 2024

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Terry, Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming entry to the property. Easy and quick check-in. Clean and comfortable room and bed.
Stayed 1 night in Apr 2024

10/10 Excellent

Josephine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to airport
Stayed 1 night in Apr 2024

6/10 Okay

Amandeep

Stayed 1 night in Apr 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and comfortable. Staff is friendly and excellent! Location is conveniently located close to airport and shuttle is on time and quick ride to airport. Great pillows!
Stayed 1 night in Apr 2024

10/10 Excellent

Peter Van

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Amenities
Ease of check in! Excellent guy on chieck in named Carl. Upgraded to a suite on top floor.
Stayed 1 night in Apr 2024

4/10 Poor

Stacy

Stayed 1 night in Mar 2024

8/10 Good

D Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As to area around the property, can not comment as I never left the building!
Stayed 1 night in Apr 2024

8/10 Good

Douglas, New Canaan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel across the street from Pearson airport. It is a good choice for anyone looking for an overnight during a flight change. The room was very clean and spacious. The room service was efficient and the burger was actually very good. The hotel staff was pleasant and the shuttle drivers were very friendly and helpful. There is not much around the area, really only good for an overnight or unless you have a car.
Stayed 1 night in Apr 2024

6/10 Okay

Melissa

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Tracy, Peterborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

paul

Stayed 1 night in Apr 2024

6/10 Okay

Devon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024

8/10 Good

Noorjahan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down
Stayed 1 night in Apr 2024

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relaxing and convenient way to make a stopover at the Toronto Airport before flying to New York. The hotel offered a free shuttle service. The only thing I did not do and you should do it is to find out where to catch the shuttle at the arrival level of the Toronto Airport which is very big.
Stayed 1 night in Mar 2024

8/10 Good

Morgan, Paradise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I would recommend this hotel to others. It was very convenient for a one-night stay in Toronto. The airport is very close, rooms are clean, and the airport shuttle is available every 30 minutes.
Stayed 1 night in Apr 2024

6/10 Okay

Nelson Dominguez

Traveled with group, Traveled with family
Liked: Amenities
The charge 30.00 CAD every night for parking. Never was informed at the time of reservation.
Stayed 5 nights in Apr 2024

4/10 Poor

Mark

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is laid out nicely with a separate semi-private sitting area.  The room was clean. However, this is a Hilton and we paid a Hilton price and we were very surprized by the bathroom. It has the old dreaded tub.  The water pressure for the tub was great but as soon as you switch to the shower, it is like someone flushed a thousand toilets.  The water limped out of the shower head.  The toilet was so low to the ground we thought it was for a toddler. The main reason we will choose differently next time is the breakfast. The other two chain hotels we frequent offer a complimentary breakfast buffet with coffee and juice.  Here at the Hilton we went to the lobby and found the breakfast buffet.  We grabbed a plate but then we were informed it cost $33 dollars... each!! We chose this hotel because it is right beside the Park N Fly which is very, very handy indeed. However, I would recommend choosing another hotel  close by which  has a modern walk-in-shower with water pressure and who will give you breakfast.  It is a no brainer for us.
Stayed 1 night in Apr 2024

8/10 Good

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

john, orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in ... Great customer service
Stayed 1 night in Apr 2024

4/10 Poor

John-Paul

Stayed 1 night in Apr 2024