Posted Oct 8, 2016
The first room we checked into, the one bed had not been changed, bedspread just put over used sheets, which had dirt and a small beetle in it. Pillow looked like someone had stepped on it with their boots. TV did not work. We were then sent to a different room and it was dirty with a big stain on bedspread, carpet all frayed by the door. Just not a clean room. They put double size sheets on a queen size bed. Did not fit at all! Very thin sheets!
Comment from Hotel Management
Oct 11, 2016 by Samantha, Hotel Management
I am sorry you did not enjoy your stay. We pride ourselves in guest satisfaction, your feedback will greatly help us to improve. We hope you will give us the opportunity to create a better stay the next time you visit Tri-Cities. Thank you