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"Hotel is a little dated but well maintained. Conveniently located across the street from City Hall. Great breakfast buffet. Nice view from the restaurant on the 17th floor."

"NEverything about the hotel is superb from room to buffet food offered, the Onsen pools and self service laundry facilities. They also have professional violin entertainment in the evenings. While the hospitality is unique with ladies in kimono bowing & greeting upon arrival & departure, the only odd thing, is no luggage assistance at all and we wonder how the elderly are able to cope. "

"Nice hotel and great breakfast. Would have been perfect but air conditioning was very weak or not working and so it was very stuffy in the room making sleeping difficult. Would happily use this hotel again as location superb and nice rooms"

"I cannot rate this hotel highly enough. It is in a good location, just a few minutes walk from the Fisherman's Wharf and is very comfortable. Breakfast was amazing - you choose from one of four choices each day. The beef is truly wonderful. You also get access to a small lounge by the front desk which provides free water and juice all day. There is also the option of free soup and/or curry in the evenings should you want it. Staff are lovely too."

"We like hot spring big bath."

"Comfort bed, spacious room size "

"Great view over Lake Kusharo"

"The hotel parking was difficult to find, ended up parking in a city lot that cost a bit extra. It’s located on a busy road, so it lacks a proper arrival area. It’s close to restaurants and the main area of Kushiro. I thought the room was comfortable and the free breakfast decent."

"I very much enjoyed my stay at Smile Hotel. Everyone was nice and welcoming. If there was any issue or questions they would answer it. The buffet was breakfast only which was helpful and amazing. "