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Nuee Tulum

Photo gallery for Nuee Tulum

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Premium bedding, down comforters, in-room safe, individually furnished

Overview of Nuee Tulum

Nuee Tulum

3.5 star property

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Housekeeping
Map
Calle 2 Pte., Tulum, QROO, 77760

Explore the area

  • Popular LocationDos Aguas Park10 min walk
  • Popular LocationHospital de Tulum15 min walk
  • Popular LocationTulum National Park7 min drive
  • AirportTulum, Quintana Roo (TUY)8 min drive

Room options

About this area

Tulum

Located near the beach, Nuee Tulum is in Tulum City Center, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Gran Cenote and Playa Paraiso. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting.

What's nearby

  • Dos Aguas Park - 10 min walk
  • Hospital de Tulum - 15 min walk
  • Tulum National Park - 7 min drive
  • Las Palmas Public Beach - 13 min drive
  • Tulum Mayan Ruins - 20 min drive

Restaurants

  • Ginger - 3 min walk
  • Taqueria Honorio - 5 min walk
  • Piola Pizzeria - 5 min walk
  • La Querida - 5 min walk
  • El Milagrito - 6 min walk

About this property

Nuee Tulum

3.5-star hotel located in Tulum City Center
Nuee Tulum provides amenities like a rooftop terrace and a garden. With amenities like a white sand beach and beach towels, this hotel is the perfect place to soak up the sun. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Outdoor furniture, luggage storage, and multilingual staff
Room features
All 26 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Partially open bathrooms with rainfall showers and free toiletries
  • 30-inch Smart TVs with Netflix, streaming services, and satellite channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Kitchen
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Separate dining area

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Rooftop terrace

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch Smart TV
  • Netflix
  • Satellite channels
  • Streaming services

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Free bottled water
  • Kitchen
  • Microwave
  • Mini-fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Guidebooks/recommendations
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 8:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 60 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 22 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of MXN 1600 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 60 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Nuée Tulum
Nuee Tulum Hotel
Nuee Tulum Tulum
Nuee Tulum Hotel Tulum
Nuée Tulum by G Hotels

Frequently asked questions

Does Nuee Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Nuee Tulum?

As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at Nuee Tulum on Dec 7, 2022 start from $42.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Nuee Tulum pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 60 per pet, per night. Service animals are exempt from fees.

How much is parking at Nuee Tulum?

This property doesn't offer parking.

What time is check-in at Nuee Tulum?

Check-in is from 3:00 PM - 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Nuee Tulum?

Check-out is at noon.

Where is Nuee Tulum located?

Located in Tulum City Center, this beach hotel is 2.4 mi (3.9 km) from Gran Cenote and within 6 mi (10 km) of Playa Paraiso and Tulum Beach. Tulum Mayan Ruins and Sian Ka'an Biosphere Reserve are also within 9 mi (15 km).

Can I cancel my reservation for free at Nuee Tulum and receive a full refund?

Yes, Nuee Tulum offers free cancellation on select room rates, because flexibility matters! Please refer to Nuee Tulum cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

6.8
Rating 10 - Excellent. 20 out of 57 reviews" "
" "10 - Excellent 35%
Rating 8 - Good. 12 out of 57 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 6 out of 57 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 10 out of 57 reviews" "
" "4 - Poor 18%
Rating 2 - Terrible. 9 out of 57 reviews" "
" "2 - Terrible 16%

7.4/10

Cleanliness

7.1/10

Staff & service

7.1/10

Amenities

7.2/10

Property conditions & facilities

7.5/10

Eco-friendliness

10/10 Excellent

Suzanne
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Sima
Traveled with group
Liked: Cleanliness
The area of the hotel was a little surprising. Its located in front of a mens club so it does get noisy weekends and nights.. Despite the location of the hotel the double room was so spacious and looked like the pictures shown. The bathroom however is quite small and the water pressure was so bad, hard to take a shower with water splashing everywhere. The balcony is quite small and facing the mens club so you dont really want to be out there.The rooftop garden was nice and you have a great view of tulum centro.
Stayed 3 nights in Jun 2022

10/10 Excellent

Savan
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff!!
Stayed 7 nights in May 2022

10/10 Excellent

George
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and excellent customer service :)
Stayed 4 nights in May 2022

2/10 Terrible

Pamela B
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked a last minute stay here, however when I received confirmation from Expedia that my reservation was "complete", upon arirving to the hotel the reception said there was no room ready for me and to wait outside! I had 2 boys with me who were 9 and 8, not to mention a mens club right across that was very loud! this place is not in a nice area just an FYI! I did not feel safe so I left! now the Hotel refuses to process a refund! I was not going to "wait" outside with my children at 10pm in this area! please look elsewhere! do not risk your safety...
Stayed 5 nights in Mar 2022

2/10 Terrible

Angela
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non responsive hotel
Writing this review as it’s been impossible to get a hold of the hotel as hotels.com and I’ve attempted repeatedly. I prepaid for the trip and was disappointed to find that the hotel didn’t meet expectations. So quickly checked out after 1 day despite paying for 4 days. Bathroom had no privacy (literally had a gap to the ballroom), incredibly loud from the nearby gentleman’s club, private pool was basically a bath tub. I requested a refund for the days I didn’t use for and the request has been in limbo for weeks before hotels.com gave up and now I’m having to figure out how to get in touch with this non responsive hotel
Stayed 4 nights in Mar 2022

10/10 Excellent

Ericka
Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very calm environment. Bars, restaurants, and taco stands are all walking distance. I enjoyed my stay.
Stayed 3 nights in Mar 2022

2/10 Terrible

MARIA
Traveled with family
Disliked: Cleanliness
Bad neighborhood on front of hotel is a strip club, no water in the room
Stayed 4 nights in Feb 2022

6/10 Okay

Eleanor
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is nice but it’s situated next to 3 bars two of which are strip clubs and it’s so loud until 5.30am every night! There’s no sound proofing so you can hear everything. Unfortunately really effected our stay.
Stayed 3 nights in Jan 2022

4/10 Poor

Raul
Stayed 2 nights in Jan 2022