"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out...
"The staff went above and beyond to ensure I enjoyed my stay. I had to leave really early and they prepared a breakfast for me and left it at the desk. Would definitely stay here again."
"The cocker did not work and we found a used condom underneath the heater.
The property is otherwise really nice as parts of it have been recently refurbished. But if you stay in one of the older rooms it is a more basic experience."
"A lovely little spot in the Pyrenees. Incredibly charming and beautiful. Overlooks a Romanesque church, with views of spectacular mountain scenery. The proprietors are lovely and provide a wonderful breakfast."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Staff lovely could not do enough for you very clean hotel food was good not a huge choice but good quality drink's very good and cheap £4.86 for 2 large san Miguel on draft spa very good gym looked good outside excellent little local bar also very cheap and packed in evenings room was very clean but smelly slightly of damp but great size for triple room 2 beds and two excellent bathrooms and if facing side street very close to opposite balcony’s noisy youngsters at 5am not hotels fault I would recommend and stay here again opt for pool view "
"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out our room had been given away. No notice, no explanation, and no effort to make things right. There is no person attending the “reception desk” – this is not a hotel.
To make matters worse, when we tried to call the company’s central reservations line, they said that they "don’t speak English” and hung up on us. Unacceptable behavior from any hospitality provider, let alone in the tourism industry.
This experience was not only a major disruption to our trip, but also a glaring example of how not to treat guests. We strongly advise others to think twice before booking with this property or company.
There are better options for real hotels directly across the street."
You can take time to visit Luchon Thermal Baths and Resource Center during your travels to Bagneres-de-Luchon. You can enjoy the restaurants while in the area.
Tunnel is located in Superbagnères. Travelers like the surrounding area for its mountain views. If you're looking for a convenient place to stay, check out the 8 hotels and other accommodations you'll find within a mile.
What's the best hotel to stay close to Tunnel?
Hôtel d'Etigny is one of the top choices for your stay based on our traveler data, and this hotel offers a restaurant and an outdoor pool. It's located 1.8 mi (3 km) from Tunnel. Other good choices within a few miles include Alti Hotel and Vacancéole - Résidence Illixon.
How many hotels can I expect to find close to Tunnel?
Expedia has 8 hotels and other accommodations within a mile from Tunnel.
If I need to cancel the hotel reservation for my stay near Tunnel, will I receive a refund?
Yes, the majority of hotel reservations are fully refundable as long as you cancel before the hotel's cancellation deadline, which is often 24 or 48 hours before check in. If you booked a non-refundable reservation, you might be able to cancel it and get a refund within a 24-hour period of your booking. Enter dates in and click on "Search", then you can use the "fully refundable" filter to get the best deals near Tunnel.
Where can I learn more about changing or cancelling my trip in the area near Tunnel?
For more details about changing or cancelling your stay near Tunnel, click here.
What can I see and do near Tunnel?
Head up the mountain to Les Marmottes or Luchon-Superbagnères Ski Resort to see the views or enjoy some snowy fun. Create some family memories at Parc de visualizacion de fauna autoctona and Aran Park. Explore nature at Col du Portillon and Lac d'Oô.