Property grounds

Reviews of Lovely 3-bed with Hot Tub 5 mins to Joshua Tree!


Reviews

9.6

Exceptional

Rating 10 - Excellent. 9 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.6/10

Cleanliness

Reviews

10/10 Excellent

Christopher C.

Liked: Cleanliness
Great accommodation
Good size property, great amenities. Very clean. Only crticism is the lack of plates. Only 4 available plus 2 broken ones in a seperate cupboard. Would recommend this property.
Stayed 8 nights in Dec 2023
Response from VrboOwner on Jan 16, 2024
Thank you for staying with us and informing us about the broken plates! We will have that replaced. Hope to host you again in the future :)

10/10 Excellent

nele b.

Liked: Cleanliness
Great stay in Joshua tree
Great stay and close to everything! Thank you for being such a great host - very accommodating and communicative
Stayed 2 nights in Oct 2023

10/10 Excellent

Emily Z.

Liked: Cleanliness
Comfortable short stay
We only stayed one night last minute, but the house and amenities were exactly what we needed. The house was spacious and cleaned just prior to our arrival. The host was very responsive and helpful. I would definitely recommend for others to stay here. Thank you!
Stayed 1 night in Jun 2023

10/10 Excellent

Keira R.

Liked: Cleanliness
Beautiful property, baby friendly!
We had a wonderful stay at this property. Easy check in process and a very attentive host. We had our 9 month old with us so having a high chair and pack and play available made it so easy. It’s also very close to Joshua Tree National Park, so again very easy for us to take the baby. The house was extremely spacious and clean, and great amenities! We really enjoyed the outdoor area with our dogs, the fire and stargazing from the hot tub! A perfect stay for us as a family and would 100% stay again.
Stayed 3 nights in May 2023

8/10 Good

George C.

Liked: Cleanliness
Great home located in a perfect location with some minor issues
Check in process was quick and easy, home was nice and clean, we loved everything about the home including the hot tub, would have given 5 stars if it wasn't for some minor issues, seems like the home has many items that are not maintained, a few lightbulbs were burned out, has to switch a bulb from inside onto the back patio so we could see at night, kitchen chairs were all loose and literally dropping screws as we sat in them, foosball table was so wobbly that we thought it would fall apart and break, only a few garbage bags were left and we had to use some of our own bags for garbage, the charcoal grill is so loose and wobbly it barely stands on its own, Luckily we had tools with us and we were able to tighten up the foosball table and some of the kitchen chairs, all very minor details that we were able to overcome. other than those minor issues we really enjoyed our stay
Stayed 2 nights in May 2023
Response from VrboOwner on Sep 24, 2023
Hi George - During your stay, we tried contacting you to see if everything was as per your expectation, but you never responded. We would have been happy to send our handyman to get those items fixed right away. Nonetheless, we thank you for staying with us and want to let you know that we have taken your feedback into consideration. We will be visiting the property next week to make sure our handyman isn't missing these minor but important details. Appreciate your honest feedback, it helps us get better at hosting wonderful people like your group :)

6/10 Okay

Melissa H.

Disliked: Cleanliness
Nice property overall
We had a fun stay with our marine It was close to the base and everything in town. Pros: Nice open floor plan, comfortable beds, extra pillows, hangers for your clothing, A/C worked excellent, lots of spices, fast Wifi, excellent communication with property ownes, super clean inside the interior of the home, great location and neighborhood, hot tub worked beautifully, water pressure and hot water worked even when both showers were running at the same time. Overall the inside of the home was amazing! Cons: when we arrived there were 6 dead rats in the backyard, a VERY large red ant hill in the middle of where the fire pit was, there was trash in the yard and a lot of debris from a tree, the cowboy pool was dirty with small insects and leaves from the tree, the pool was only filled with very little water, the outer foam protection was half missing and ripped, the corn hole boards were both broken and the grill was very dirty, the teal charis were falling apart and not safe to sit in and the foosball table was also falling apart. I will say the property owners were very fast in responding to our issues about the rats but it wasn't until about 7pm on our last day the rat situation and yard clean up was finally resolved. They did give us $100 refund for the trouble but it was a on going issue that took time away from enjoying the trip completely. Overall we had a good time we just wish we could have enjoyed the entire property as intended.
Stayed 4 nights in Apr 2023
Response from VrboOwner on Sep 24, 2023
Thank you Melissa for your detailed review. We truly apologize that we weren’t able to give you the ideal experience you were hoping for. Generally, our pool guy visits the house before each check-in, confirms the pool, grill and hot tub are cleaned and backyard is looking good. Our cleaners manage the inside and both of them send us photos before each check-in to confirm everything was fine. Due to a family situation, we were out of country the week you checked-in and our pool guy wasn’t able to go to check on the backyard. This is the only time we have seen issue with rats and we have now worked with pest control professionals to ensure this doesn’t happen in the future. As far as the teal chairs and foosball table is concerned, that was due to a recent guest who used the property very badly. We are working on replacing those items. Between time zones and family matters, it was tough for us to get the issues corrected as quickly as we would have liked, and we are truly sorry for that. We know the $100 refund is not enough for the troubles, but we do hope you will give us one more chance next time you are in the area. Thanks, Bansari

10/10 Excellent

Hector G.

Liked: Cleanliness
Nice Getaway
The place and location was nice. Really enjoyed the house and jacuzzi. Really nice restaurants and bar around the area. Highly recommend!!
Stayed 3 nights in Mar 2023

10/10 Excellent

Fiona R.

Liked: Cleanliness
Great property!
We visited some family in 29 in February of 2023. This rental is just a few minutes away from downtown 29 Palms which is getting revamped and has some really nice local businesses to visit for food and shopping. It is also just a few minutes from the casino and park entrance. Overall, the rental is nicely updated (new carpets, nice hot tub, fire pit, and cute furniture). The rental is nicely updated inside and kept very clean! The kitchen is kept very clean - nothing is left in the fridge and there's a nice selection of pots / pans as well as modern plates, cups and flatware. The kitchen / dining area is also very roomy; there's plenty of counter space for cooking and room for a family-style dinner. We have a 5 month old baby, so we also used the pack n play and high chair, both had everything they needed and were so convenient to have access to. The hosts also have a few special touches that make this place great - we were greeted with a bottle of wine, a snack bowl, and handwritten note when we arrived. Each room has its own set of towels nicely folded on the bed. And each bathroom has a little tray of "makeup towels" that are nice and soft for face washing. There were a few little things we needed to reach out to the host for and they were very responsive - always getting back to me within a couple of hours. Highly recommend this location! We'll definitely be back next year for our annual trip. That hot tub definitely put me in vacation mode. :)
Stayed 3 nights in Feb 2023
Response from VrboOwner on Sep 24, 2023
So happy to see you, your husband, and your little one had such a good time! Thank you again for choosing our home! We can't wait to host you the next time you visit family in 29 Palms :)

10/10 Excellent

Renee W.

Liked: Cleanliness
Amazing stay!
Had everything we needed in order to have a fun and comfortable stay! Check in and check out processes were simple and quick, definitely would come back for another stay.
Stayed 2 nights in Feb 2023
Response from VrboOwner on Sep 24, 2023
Thanks so much for staying with us! We would love to host you again soon.

10/10 Excellent

Theresa S.

Liked: Cleanliness
Spacious Family House
Winter weekend with family. House was huge with nice amenities. Very clean and kitchen was fully stocked with appliances, dishes, bedding, towels and even spices! Game room, theatre and billiard room plus hot tub kept everyone entertained. Thank you Ken! We will be back.
Stayed 2 nights in Jan 2023

10/10 Excellent

Kelly N.

Liked: Cleanliness
Cute, clean property right outside the gates of Joshua Tree
Really enjoyed our stay at Cassia Tree. It was two adults and 6 kids, mostly teenagers. The house was very cute and clean. The kids really enjoyed the game room in the garage. Hosts were very gracious and quick to respond to messages. We would definitely choose Cassia Tree again in the future when we go to Joshua Tree!
Stayed 2 nights in Jan 2023
Response from VrboOwner on Sep 24, 2023
We are so glad that you had a great time! Looking forward to hosting you again soon.