乌鲁德隆旅游套餐和自由行旅游优惠

Buena ubicación, el espacio es amplio. La limpieza queda a deber.

I would not recommend staying here. The rooms do not look as good as the pictures. The place is not that clean and the pool is very crowded at night. I regret staying here because there were so many better hotel options in the area.

Title: Avoid this place. Disappointing experience and zero support. I chose this accommodation based on a high discount rate, but it was a terrible mistake. The room condition was unacceptable—covered in mold, smelling musty, and the bed was damp. The dining table was on the verge of breaking, and the metal chairs were in awful condition. Furthermore, the TV did not work at all, and it took them several days just to bring a remote control that didn't even have a battery cover. There was no physical reception desk or staff on-site to help. When I contacted customer service for support, they spent the whole night dodging responsibility and refused to resolve the issue properly. I had to contact the off-site manager myself to change to a slightly better room just to complete my long-term stay. Please leave a comment: Should I report this terrible property and the platform to the official authorities?