“Staying at UMA is indeed an experience. A beautiful resort in the cloud forest with a breathtaking view of the valley. It only has about 7 cabins of varying interesting yet comfortable designs that is designed around the contour of the land. The view by the pool is simply breath taking. The dining / social hall is beautifully decorated and crafted with various activity choices. The breakfast included is just beautiful and tastefully prepared fresh in front of guests. They have a dedicated……
“Again, if you wonder why you get that much bad reviews. Go ask your staff Roselin. She is really bad attitude, really rude to me. She wants me pay extra 30 dollars for bringing a friend to room for 1 hour. Your policy written here the room includes two guests. You can’t see??? I could say all the staff in this hotel are nice, hotel are clean they made me feel welcome. Especially the staff Cristopher, he is gentle and nice. Also all the staff in the morning, they are so nice. It is my last day in……
“Loved my stay staff was always helpful Loved having breakfast with the view of the city then towards the end of stay they opened the bar was super chill to have a drink with view”
“Não limparam nenhuma vez nosso quarto, equipe de funcionários sem interesse por nós satisfazer, spa pago mas sem qualquer condições aberto ao público.
Café da manhã terrível, Pão duro, sem nada de jeito. Simplesmente horrível, tudo”
“It was such an inexpensive place that it is really impossible to give anything but high marks. We only stayed a few hours before leaving after mid night to catch our flight. I can not give 5 stars because of the horrible check in system. My husband, myself, our driver stood in front of the building with no idea which gate we are supposed to go in. We kept ringing the bell next to the gate. After a few minutes we saw that the gate was unlocked. So, we went inside the yard. There are two doors.……