Ushaw Moor Vacations from $788

Property was immaculate and everything you would need for a stay. We were on the ground floor at the back however there was a generator at the back of our room on the wall outside that was on all night quite loud so found it difficult to sleep.

This is the 3rd time we have stayed at this hotel over the last few years both midweek and on a weekend. The staff are always excellent and especially on the reception desk this time. They were very helpful with the carparking. The only complaints we have is that the breakfast could be warmer although there was plenty of choice. We are usually out and about ourselves on the evenings but as we were moving on to another hotel / venue for saturday afternoon and night we went back early and noticed how noisy it was outside. This did have an effect on our sleep even after an 8 hour drive earlier in the day. We thought we would have slept well but this wasnt the case as we slept better on our previous stays.

Hot breakfast was luke warm at 6.30 am. Kitchen sorted out quickly

On arrival it became clear that the apartment we stayed in wasn’t the one in the photos that I thought I had booked. The ad is a mix of different apartments with only a couple of them the one we were allocated which wasn’t to the standard I was expecting which was a shame as we’re celebrating an 18th birthday The 2 bathrooms transpired to be a communal area with 3 showers and 2 of the tiniest toilets ever Apartment was cold and we ended up lighting the gas burners and oven to get the room warm There were endless corridors to navigate which didn’t help with the heat issue The area was very rough with litter everywhere outside On a positive the towels and sheets were spotless with early check in and Kate check out

Lovely comfortable room. The hotel is in easy reach of the city centre and keyside. The staff were friendly and welcoming.