Valley City Park Tours

I stayed at this location for the Nathaniel Rateliff & The Night Sweats concert at Stir Cove, the venue connected to the casino. Check in was easy and the staff was friendly. I was at to sign an electronic agreement of the usuals… No pets, no smoking, no illegal drugs, etc. Fastest elevators took me to my room on the sixth floor, and when I opened the door, I was hit by a strong smell of cigarette smoke in my room. I immediately called down to the front desk to let them know my discovery and to inform them that I did not want to switch rooms but wanted it noted that I was not the person smoking in the room. It stayed the entire duration of my trip. I would’ve asked to change rooms, but my room overlooked the river and had a great view of the concert stage. Turns out I didn’t need that view because I sat on the lawn for the entire show, but it was disappointing how bad the smell was. When I unpacked after returning home, my clothes reeked of cigarette smoke. Gross.

Staff overworked. Parking too expensive. Rooms were nothing special. Too many dogs!!

My only issue was waiting 45 mins to check in. I tried to do the app check in but wouldn’t work. A concert was across the street so they know it would be busy. Priority Hilton line people would keep coming. Suggestions would be for one person to check in priority and the other 2 check in normal line. Jaiden texted and checked in and asked and I told her and she apologized and gave us $25 credit towards food. Which is fine but fixing the problem would be better. Make it so you can check in on App as advertise so no waiting or wasting time.