Lobby

Reviews of Hilton Garden Inn Toronto-Vaughan

3 out of 5
Hilton Garden Inn Toronto-Vaughan
3201 Highway 7, Vaughan, ON

Reviews

8.0

Very Good

Rating 10 - Excellent. 505 out of 1160 reviews" "
Rating 8 - Good. 344 out of 1160 reviews" "
Rating 6 - Okay. 152 out of 1160 reviews" "
Rating 4 - Poor. 85 out of 1160 reviews" "
Rating 2 - Terrible. 74 out of 1160 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and very friendly staff
Stayed 1 night in Apr 2024

8/10 Good

Juliana, Toronto On

Traveled with partner
I recommend this hotel its nice andconvenient close to anywhere.
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn Toronto/Vaughan Team on Apr 21, 2024
Thank you for taking a moment to share your experience. We are delighted to hear you found the Hilton Garden Inn Toronto Vaughan to your liking. We look forward to welcoming you back to our hotel in the future when traveling to the Toronto/Vaughan area.

8/10 Good

Joeleen

Everything was great. The neighbors above were a tad loud but all good. Nice hotel.
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn Toronto/Vaughan Team on Apr 21, 2024
Thank you for taking a moment to share your experience. We are delighted to hear you found the Hilton Garden Inn Toronto Vaughan to your liking. We look forward to welcoming you back to our hotel in the future when traveling to the Toronto/Vaughan area.

10/10 Excellent

Jerilou

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
T he shopping mall view across the street wasn’t great. Everything else very good.
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn Toronto/Vaughan Team on Apr 21, 2024
Thank you for taking a moment to share your experience. We are delighted to hear you found the Hilton Garden Inn Toronto Vaughan to your liking. We look forward to welcoming you back to our hotel in the future when traveling to the Toronto/Vaughan area.

2/10 Terrible

Ashley

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible stay. I was booked for two nights and I had to change rooms three times. The rooms were dirty, bathrooms had mold, the tvs didn’t work. This hotel is disgusting and no one should have to pay for a stay in such conditions.
Stayed 2 nights in Apr 2024
Response from Hilton Garden Inn Toronto/Vaughan Team on Apr 19, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Please allow us some time to review and implement your concerns within our hotel the best we can. We want you as our loyal guest and appreciate you bringing these matters to our attention.

10/10 Excellent

darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good no issues friendly staff..great pool
Stayed 1 night in Apr 2024
Response from HGI TEAM on Apr 17, 2024
Thank you for taking a moment to share your experience. We are delighted to hear you found the Hilton Garden Inn Toronto Vaughan to your liking. We look forward to welcoming you back to our hotel in the future when traveling to the Toronto/Vaughan area

10/10 Excellent

Emilie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here the food is amazing the staff is amazing the rooms are clean just not sound proof you hear everything
Stayed 1 night in Apr 2024
Response from HGI TEAM on Apr 16, 2024
Thank you for taking a moment to share your experience. We are delighted to hear you found the Hilton Garden Inn Toronto Vaughan to your liking. We look forward to welcoming you back to our hotel in the future when traveling to the Toronto/Vaughan area

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location being across the street from Vaughan Metro station. IKEA in the morning…why not!
Stayed 1 night in Apr 2024
Response from HGI TEAM on Apr 11, 2024
Thank you for taking a moment to share your experience. We are delighted to hear you found the Hilton Garden Inn Toronto Vaughan to your liking. We look forward to welcoming you back to our hotel in the future when traveling to the Toronto/Vaughan area.

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel because it is very close to the subway line - and it was great to be that close. It was also very clean, comfortable, and quiet. Lots of dining options nearby if you have a car, a few places you can walk to (including IKEA). Would stay again.
Stayed 2 nights in Apr 2024
Response from HGI TEAM on Apr 8, 2024
Thank you for taking a moment to share your experience. We are delighted to hear you found the Hilton Garden Inn Toronto Vaughan to your liking. We look forward to welcoming you back to our hotel in the future when traveling to the Toronto/Vaughan area.

6/10 Okay

jim

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from HGI TEAM on Apr 10, 2024
Thank you for taking a moment to share your experience. We are delighted to hear you found the Hilton Garden Inn Toronto Vaughan to your liking. We look forward to welcoming you back to our hotel in the future when traveling to the Toronto/Vaughan area

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from HGI TEAM on Apr 8, 2024
Thank you for taking a moment to share your experience. We are delighted to hear you found the Hilton Garden Inn Toronto Vaughan to your liking. We look forward to welcoming you back to our hotel in the future when traveling to the Toronto/Vaughan area.

10/10 Excellent

Charlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from HGI TEAM on Apr 4, 2024
Thank you for taking a moment to share your experience. We are delighted to hear you found the Hilton Garden Inn Toronto Vaughan to your liking. We look forward to welcoming you back to our hotel in the future when traveling to the Toronto/Vaughan area.

10/10 Excellent

julie

Stayed 1 night in Mar 2024
Response from HGI TEAM on Apr 16, 2024
Thank you for taking a moment to share your experience. We are delighted to hear you found the Hilton Garden Inn Toronto Vaughan to your liking. We look forward to welcoming you back to our hotel in the future when traveling to the Toronto/Vaughan area

6/10 Okay

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is my second time, giving this hotel, an opportunity, two years ago around the same time that I’ve stayed, both times the slide has been shut down. Given that it’s March break, and we were bringing children for a staycation that was very disappointing. Also the fact that one of two elevators was broken down for the whole two days was also extremely irritating because it’s a busy time and we were all having to wait and load up with our stuff on that elevator that was working. The pillows are atrocious. I piled up on top, and they were still like a piece of paper. Temperature control was out of control in the room. There was never a comfortable setting. It would be extremely hot to show cold shut off turn on abruptly no matter what we did and everyone woke up with dry mouth … really disappointing that a Hilton hotel could be lower standard than going to a motel which I feel would’ve been a better accommodation for our stay. The only saving grace was the staff was phenomenal extremely friendly, understanding, and helpful. Really want to thank the staff from the front desk to the buffet in in the morning and everyone in between was extremely friendly kind and the only reason we could remember positive from our stay .
Stayed 1 night in Mar 2024
Response from HGI TEAM on Mar 19, 2024
We apologize for the disappointing experience during your stay at Hilton Garden Inn Toronto Vaughan. Your feedback is essential to us, and we're taking immediate steps to address your concerns. Thank you for your feedback. We hope to regain your trust in the future.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Your Hilton Garden Inn Vaughan Staff on Mar 18, 2024
Thank you for choosing Hilton Garden Inn Toronto, Vaughan.We are truly happy you enjoyed your stay and look forward to having you back in the near future. Thank you for the feedback about your recent stay.

8/10 Good

Tammy

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from HGI TEAM on Mar 9, 2024
Thank you for taking a moment to share your experience. We are delighted to hear you found the Hilton Garden Inn Toronto Vaughan to your liking. We look forward to welcoming you back to our hotel in the future when traveling to the Toronto/Vaughan area.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from HGI TEAM on Mar 9, 2024
Thank you for taking a moment to share your experience. We are delighted to hear you found the Hilton Garden Inn Toronto Vaughan to your liking. We look forward to welcoming you back to our hotel in the future when traveling to the Toronto/Vaughan area.

10/10 Excellent

Edgar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice and relaxing stay
Stayed 1 night in Feb 2024
Response from Hilton Garden Inn Toronto/Vaughan Team on Feb 22, 2024
Thank you for taking a moment to share your experience. We are delighted to hear you found the Hilton Garden Inn Toronto Vaughan to your liking. We look forward to welcoming you back to our hotel in the future when traveling to the Toronto/Vaughan area.

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here due to the great location. We walked to the subway across the street to head downtown.
Stayed 1 night in Jan 2024
Response from HGI TEAM on Jan 29, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right

6/10 Okay

BUDDY

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from HGI TEAM on Jan 29, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right

10/10 Excellent

RICHARD DAVID

Stayed 1 night in Jan 2024
Response from HGI TEAM on Jan 16, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of access for parking and to TTC (subway)
Stayed 2 nights in Dec 2023
Response from HGI TEAM on Jan 10, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right

10/10 Excellent

Jamillah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hilton Garden Inn Toronto/Vaughan Team on Feb 15, 2024
Thank you for taking a moment to share your experience. We are delighted to hear you found the Hilton Garden Inn Toronto Vaughan to your liking. We look forward to welcoming you back to our hotel in the future when traveling to the Toronto/Vaughan area.

8/10 Good

Lida

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from HGI TEAM on Jan 3, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right

8/10 Good

Terrence Cletus, St Albans

Liked: Cleanliness, amenities, property conditions & facilities
Subway
Stayed 2 nights in Dec 2023
Response from HGI TEAM on Jan 3, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right

4/10 Poor

Danielle

Stayed 1 night in Dec 2023
Response from HGI TEAM on Jan 3, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right

10/10 Excellent

leomen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, room was clean and comfortable, front desk service was great and helpful.
Stayed 2 nights in Dec 2023
Response from HGI TEAM on Jan 3, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right

10/10 Excellent

GUSTAVO

Stayed 1 night in Dec 2023
Response from HGI TEAM on Jan 3, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right

6/10 Okay

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great place just wish the slide was open
Our stay was perfect other then the slide for the pool was closed down .. which is why we went , but that’s okay , then we couldn’t connect to the wifi at all over the 3 days they said their having troubles with it . As for the slide it did say it was under construction when I booked months ago . We assumed it would be fixed months later
Stayed 2 nights in Dec 2023
Response from HGI TEAM on Jan 3, 2024
We apologize for the disappointing experience during your stay at Hilton Garden Inn Toronto Vaughan. Your feedback is essential to us, and we're taking immediate steps to address your concerns. Thank you for your feedback. We hope to regain your trust in the future

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Garden Inn was a great place for our family reunion the second week in December. The restaurant had good family food, the pool and gym were handy for adults and kids, and the lobby was nicely decorated for Xmas. The staff were friendly and efficient and made our stay really relaxing. The location was close to everywhere we were going, but the traffic outside on the freeway was quite noisy for the rooms facing that way. The only fault with the hotel inside was the furniture needed replacing in the lobby and restaurant as it was worn and shabby looking. Otherwise a nice family stay.
Stayed 5 nights in Dec 2023
Response from HGI TEAM on Jan 3, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right

8/10 Good

Nancy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The Hilton Garden Inn is a 3 star hotel in Vaughn on a very busy Hwy 7. The staff were extremely nice and helpful at the front desk, and at the restaurant, especially John. The warm indoor pool and gym with its and machines were great to use as we had a big group. We used the lobby a lot as a meeting place as well and it was decorated for Christmas and had a nice gas fire. The furniture was a bit shabby and could use a good shampooing or upgrade. the beds were comfy and the fridge, microwave and Keurig machine in each room were great. The food was also very good and reasonable at the restaurant with a kids menu, and we ate there often. The traffic was a bit noisy at the front side of the hotel but we got used to it. The location was convenient for our family reunion events. Rooms were nice and spacious and were cleaned as often as you wished. All in all a good stay.
Stayed 2 nights in Dec 2023
Response from HGI TEAM on Jan 3, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from HGI TEAM on Jan 3, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from HGI TEAM on Jan 3, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right

6/10 Okay

Dean

Stayed 1 night in Dec 2023
Response from HGI TEAM on Jan 3, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right

2/10 Terrible

Miguel, Brampton

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from HGI Team on Dec 5, 2023
We apologize for the disappointing experience during your stay at Hilton Garden Inn Toronto Vaughan. Your feedback is essential to us, and we're taking immediate steps to address your concerns. Thank you for your feedback. We hope to regain your trust in the future.

10/10 Excellent

Antonio

Stayed 2 nights in Dec 2023
Response from HGI TEAM on Jan 3, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right

2/10 Terrible

Mike

Disliked: Staff & service, property conditions & facilities
Fire alarm was doing some funny stuff at 1am. Not happy about that. Walls seem paper thin too.
Stayed 1 night in Dec 2023
Response from HGI Team on Dec 5, 2023
We apologize for the disappointing experience during your stay at Hilton Garden Inn Toronto Vaughan. Your feedback is essential to us, and we're taking immediate steps to address your concerns. Thank you for your feedback. We hope to regain your trust in the future.

10/10 Excellent

laith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 2 nights in Nov 2023
Response from HGI Team on Dec 3, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

8/10 Good

KATE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from HGI Team on Nov 21, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from HGI on Nov 20, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

4/10 Poor

Hayley

Stayed 1 night in Nov 2023
Response from HGI TEAM on Nov 11, 2023
We apologize for the disappointing experience during your stay at Hilton Garden Inn Toronto Vaughan. Your feedback is essential to us, and we're taking immediate steps to address your concerns. Thank you for your feedback. We hope to regain your trust in the future

10/10 Excellent

Mudit

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 3 nights in Oct 2023
Response from HGI TEAM on Nov 2, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

2/10 Terrible

Ahmad

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was horrible
Stayed 2 nights in Oct 2023
Response from HGI TEAM on Oct 31, 2023
We apologize for the disappointing experience during your stay at Hilton Garden Inn Toronto Vaughan. Your feedback is essential to us, and we're taking immediate steps to address your concerns. Thank you for your feedback. We hope to regain your trust in the future.

10/10 Excellent

Humaira

Traveled with family
Nice
Stayed 1 night in Oct 2023
Response from Hilton Garden Inn Toronto/Vaughan Team on Oct 29, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Josee

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were very saddened by a television that didn’t work properly. The background sound overpowered the actors speaking so you couldn’t hear the words being spoken. And the television was so small. The mattresses were hard and need replacing and pillows are so thin we needed to request extras. There is no in room services for food or drink options and there weren’t even water bottles provided in the room to use the coffee machine as there was no breakfast option unless you paid. For the amount we paid for the room, I would expect some sort of complimentary breakfast.
Stayed 2 nights in Oct 2023
Response from HGI TEAM on Oct 31, 2023
We apologize for the disappointing experience during your stay at Hilton Garden Inn Toronto Vaughan. Your feedback is essential to us, and we're taking immediate steps to address your concerns. Thank you for your feedback. We hope to regain your trust in the future.

10/10 Excellent

Louise

Stayed 1 night in Oct 2023
Response from HGI Team on Nov 21, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Clean enough for two nights. Rooms were stuffy and smelled like food, people in hallways were loud late at night, pillows were as thin as paper, not comfortable at all.
Stayed 2 nights in Oct 2023
Response from HGI TEAM on Oct 31, 2023
We apologize for the disappointing experience during your stay at Hilton Garden Inn Toronto Vaughan. Your feedback is essential to us, and we're taking immediate steps to address your concerns. Thank you for your feedback. We hope to regain your trust in the future.

4/10 Poor

Alauddin

Stayed 1 night in Oct 2023
Response from Hilton Garden Inn Toronto/Vaughan Team on Oct 29, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. We hope you will consider staying with us again in the future.

8/10 Good

steve

Liked: Cleanliness, staff & service, amenities
The staff were great, everything worked but the actual furniture and interior were very beat up.
Stayed 5 nights in Oct 2023
Response from HGI TEAM on Oct 25, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right

8/10 Good

Juliana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its clean and convenient place. Only i can hear the footsteps even it’s midnight. Overall i love the room and place.
Stayed 1 night in Oct 2023
Response from HGI TEAM on Oct 24, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Toronto/Vaughan to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right