Front of property

Reviews of Clocktower Inn Ventura

3 out of 5
Clocktower Inn Ventura
181 E Santa Clara St, Ventura, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 459 out of 1003 reviews" "
Rating 8 - Good. 332 out of 1003 reviews" "
Rating 6 - Okay. 125 out of 1003 reviews" "
Rating 4 - Poor. 52 out of 1003 reviews" "
Rating 2 - Terrible. 35 out of 1003 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the "old world" ambiance of the facility/rooms. Friendly staff and enjoyed the attached restaurant.
Stayed 1 night in Apr 2024
Response from Brian S. on Apr 25, 2024
Dear James,Thank you for sharing your delightful experience at the Clocktower Inn. We appreciate your positive feedback and are thrilled to hear that you loved the “old world” ambiance of our facility and rooms. Our team takes pride in creating a warm and welcoming atmosphere that matches the charm for our guests.We look forward to welcoming you back in the future. If there’s anything else we can do to enhance your stay, please don’t hesitate to reach out.All the Best, Clocktower Inn Team

8/10 Good

Tu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were not many options for hotels around downtown when I looked. Most looked very sketchy. The Clocktower was clean, and well run. The staff was all very friendly and helpful and the Mexican restaurant had really good food. If you need a place that is not at the beach and in downtown, this is the place.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff were super friendly. Location was great to walk Main street.
Stayed 1 night in Apr 2024

2/10 Terrible

joel, arcata

Liked: Staff & service
Disliked: Property conditions & facilities
Grossly misrepresented on Expedia. The pictures of the rooms look to be another hotel entirely. Their “queen “ beds are full sized beds. The rooms are roughly half the size of the ones pictured. The mattresses are the very old spring type from the 80s. One can plainly hear the guests in no less than three other rooms at all times. Backs up to a park of drunkards. Breakfast was only for the brave! I highly doubt anyone would ever stay here more than once. Expedia gave it a high review which really makes me question how they decide to distribute reviews.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely served it’s purpose
Stayed 1 night in Apr 2024

10/10 Excellent

Roberto

Liked: Staff & service, property conditions & facilities
Nice hotel located by a lot of places to eat and go sight seeing
Stayed 1 night in Apr 2024
Response from Brian S on Apr 18, 2024
Dear Roberto,Thank you for choosing the Clocktower Inn Ventura and for sharing your delightful 5-star review! Your wonderful experience makes our day!Our prime location is indeed a highlight. Being situated near numerous dining options and attractions makes exploring the area convenient for our guests. Whether you’re in the mood for a delicious meal or want to soak in the local sights, you’re just steps away from it all.We appreciate your positive feedback, and we look forward to welcoming you back for another memorable stay. Warm regards, The Clocktower Inn Ventura Team

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older beach property less than a mile from the beach and a few hundred yards from downtown. Weekend breakfast is excellent! Staff very friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Brian S on Apr 18, 2024
Dear Richard, Thank you for sharing your experience at the Clocktower Inn! It’s great to hear that you enjoyed the weekend breakfast. Excellent food can make a stay even more memorable. The friendly and helpful staff also contribute to a positive experience and it’s a comfort to know we were up to the task as a team. See you again soon!The Clocktower Inn Team

10/10 Excellent

Han, Fredericksburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brian S on Apr 17, 2024
Dear Han,Thank you for taking the time to share this generous rating of your stay at the Clocktower Inn. Our entire staff is delighted to see that we provided a wonderful experience for you during your visit. It’s clear that we exceeded your expectations.Until next time!All the Best,The Clocktower Inn Team

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and service, highly recommend it if visiting Ventura & Ojai for the first time!
Stayed 1 night in Apr 2024

10/10 Excellent

JANICE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay excellent staff too.
Stayed 1 night in Apr 2024
Response from Brian S. on Apr 17, 2024
Dear Janice,Thank you for sharing your delightful review! We’re thrilled to hear that you had a lovely stay at the Clocktower Inn. Our dedicated staff truly appreciates your kind words. We look forward to welcoming you back soon!Warm regards,The Clocktower Inn Team

8/10 Good

alyssa

Traveled with family
Liked: Cleanliness, staff & service
Enjoyed the location, easy to walk to downtown to shop and eat. We had a nice upstairs corner room, very spacious. Free parking was a bonus. Our only disappointment was the Mexican restaurant attached to the hotel- the food was not good and service was poor.
Stayed 1 night in Mar 2024
Response from Brian S. on Apr 7, 2024
Dear Alyssa,Thank you for your review and for highlighting the aspects of your stay that you enjoyed. Convenient location, spacious room, and complimentary parking are always high on the list and we’re delighted to hear that these features enhanced your visit to Ventura.We regret to hear that your dining experience at the adjacent Mexican restaurant did not meet your expectations. Our front desk team is always ready with a variety of recommendations for local dining spots that cater to diverse tastes and preferences. During your next visit, we would be more than happy to guide you to some of Ventura’s culinary gems.We appreciate your feedback and look forward to serving you better in the future.Warm regards, Brian S.

8/10 Good

Roderick, Pittsburgh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight for a trip to Channel Islands. Staff at check in was friendly, helpful, and just fun to talk to. Even though we had to check out before breakfast started, the staff made it a point to get some food, and more importantly, coffee, out for us before we had to leave - we really appreciated this extra effort! Rooms are a bit dated tbh but that was minor compared to the very positive experience we had with the staff. would recommend.
Stayed 1 night in Mar 2024
Response from Brian S. on Apr 6, 2024
Dear Roderick,Thank you for your thoughtful review. We’re elated to know that our staff made a positive impact on your stay. Their friendliness and helpfulness are indeed what transform a good stay into a great one! Our Night Auditor, in particular, is dedicated to ensuring our guests have access to food and coffee before early departures, and we’re glad this service was beneficial for you.Your feedback about the rooms is invaluable to us. We are committed to continuous improvement and your insights are integral to that process.We’re honored by your recommendation and eagerly await the opportunity to serve you again on your next visit to the Channel Islands.Warmest regards,The Clocktower Inn Team

6/10 Okay

Quyen

Stayed 4 nights in Mar 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service
Over all it’s ok
Stayed 1 night in Mar 2024
Response from Brian S. on Mar 28, 2024
Dear Maria,Thank you for taking the time to share your feedback with us. We’re glad to hear that your overall experience was okay, but we believe that “okay” is not where our service should end. Our goal is to exceed expectations and provide an exceptional experience that leaves our guests eager to return.We would love to see you again for another stay. We plan on elevating your experience from okay to outstanding. Your satisfaction is our top priority, and we are committed to continuous improvement.Warm regards, Clocktower Inn Team

10/10 Excellent

Janos, Rancho Palos Verdes

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historical building converted into a pleasant hotel, near downtown Ventura.
Stayed 1 night in Feb 2024
Response from Brian S. on Mar 23, 2024
Dear Janos,Thank you for taking the time to share your experience at the Clocktower Inn. We’re delighted to hear that you appreciated the unique charm of our historical building and its convenient location in the heart of Ventura. Our team is committed to providing a warm and welcoming atmosphere, and we’re glad that this resonated with you during your stay.We look forward to welcoming you back to the Clocktower, where the grandeur of the past meets the comforts of the present.Yours sincerely, The Clocktower Inn Team

6/10 Okay

Richard

Traveled with partner
Disliked: Amenities, property conditions & facilities
Old and tired facility and dog friendly. We checked in at 5pm and from the lobby we could hear a dog barking from a room down the hall, on the ground floor. We asked the attendant for a room away from dogs and she assured us she would. We were on the 3rd floor room 405. At 9pm we could hear a dog barking from room 400. I called the front desk to ask to change rooms but my wife did not want to. The beds were uncomfortable too.
Stayed 1 night in Mar 2024
Response from Brian S. on Mar 29, 2024
Dear Richard,Thank you for taking the time to leave a review. However, it appears there may have been a mix-up, as the details mentioned do not seem to correspond to our property. We are only a two-story hotel and have a strict no-pet policy in effect. We understand that mistakes can happen and would greatly appreciate it if you could verify the hotel in question.You did stay with us, but perhaps these details were meant for another stop along your journey, we invite you to share any feedback about your stay with our hotel. We are committed to ensuring our guests have a memorable experience and would welcome the opportunity to address any concerns.Warm regards,Brian S.

8/10 Good

Consuelo, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bathrooms needs updating.
Stayed 1 night in Mar 2024
Response from Brian S. on Mar 21, 2024
Consuelo,Thank you for staying with us for your recent stay. We appreciate your feedback and take all guest comments seriously.We apologize if the bathrooms did not meet your expectations. Your feedback is valuable to us, and we are actively making changes as we continue to improve our property.We hope you enjoyed other aspects of your stay, and we look forward to welcoming you back in the future. If there’s anything else you’d like to share, please feel free to reach out.Regards,Brian S.

6/10 Okay

Ryann

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brian S. on Mar 21, 2024
Dear Ryann,Thank you for taking the time to rate your stay with us. We noticed you rated us three stars, and we would love to hear more about your experience. Your feedback is crucial in helping us improve and ensure that we provide the best possible service to our guests.If there’s anything specific that you enjoyed or areas where you feel we could do better, please do not hesitate to reach out. We are committed to providing an exceptional stay for all our guests and your insights are valuable to us.We hope to have the opportunity to welcome you back and deliver a five-star experience in the future.Warm regards, Brian S.

8/10 Good

Julia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly. Comfortable. Could use some upgrades.
Stayed 2 nights in Mar 2024
Response from Brian S on Mar 17, 2024
Dear Julia,Thank you for taking the time to share your thoughts about our hotel. We appreciate your positive feedback regarding our friendly service and comfortable accommodations. Your suggestion about upgrades is valuable to us. We continuously strive to enhance our facilities and amenities to provide an even better experience for our guests. Rest assured, we will take your comments into consideration as we plan for future improvements, and you will be happy to know many are already in the works. We can’t wait for you to see the Clocktower in a new and exciting light.Warm regards, The Clocktower Inn Team

10/10 Excellent

Loretta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Mission and easy to walk to shops, lots of personality in this hotel.
Stayed 1 night in Mar 2024
Response from Brian S. on Mar 18, 2024
Dear Loretta,Thanks for this review! As you mentioned, our little hotel has a ton of personality. The Clocktower Inn isn’t just a place to rest your head; it’s a living testament to the city’s past. Picture this: back in the 1930s, this very building stood tall as a fire station, its walls echoing with the urgency of alarms and the camaraderie of brave souls. The tower, oh, it had a purpose—to dry fire hoses, a silent sentinel against the flames.Fast-forward to today. The firehouse has metamorphosed into a charming inn, its Spanish-style architecture embracing the years like a seasoned storyteller. The beamed ceilings cradle memories of laughter and whispered confidences. And the lobby fireplace, it crackles with warmth, inviting weary travelers to gather ‘round and share their tales.And when you sip your morning coffee in the courtyard, know that you’re sipping history itself.When you stay at the Clocktower Inn, you’re not just a guest; you’re a custodian of stories and rich history. A unique and warming place to call your very own Home Away From Home. Let the echoes of the past cradle you, and may your own tale intertwine with the threads of time.Warm regards, The Clocktower Inn Team

10/10 Excellent

Mary Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located in downtown Ventura near the mission basilica. The front desk staff was very friendly and offered a variety of suggestions about places to eat nearby. This hotel is within short walking distance of downtown Ventura where you can find funky thrift stores, great restaurants and bars with live music. The hotel is in a Spanish Adobe---very clean and comfortable. Definitely would stay here again.
Stayed 1 night in Mar 2024
Response from Brian S. on Mar 13, 2024
My Dear Mary Beth, It is with an ebullient heart and a spirit lifted by the light of your gracious words that I extend my most sincere thanks and appreciation. Your laudatory review, akin to a beacon of guiding light, illuminates the path for fellow travellers in search of respite and merriment. The front desk staff, those paragons of hospitality, are overjoyed to hear of your satisfaction with their service. They take great pride in their role as the heralds of good cheer and purveyors of local wisdom, guiding our esteemed guests to the culinary delights and spirited entertainments that abound in our fair town. Your commendation of our establishment’s cleanliness and comfort is received as the highest of honours, for it is our utmost endeavour to provide a sanctuary of solace and repose. The Spanish Adobe, with its walls steeped in history and warmth, rejoices in having served you well. We await, with bated breath and open doors, the joyous occasion of your return. May your future journeys be safe and your memories of Ventura fond, until we have the pleasure of your company once more. Yours in service and gratitude, The Clocktower Inn Team

10/10 Excellent

Ricardo

Stayed 1 night in Mar 2024
Response from Brian S. on Mar 29, 2024
Hello Ricardo, Thank you for taking the time to provide us with your rating. We’re delighted to see that we fulfilled your expectations, we hope to welcome you back soon!All the Best, Clocktower Inn Team

2/10 Terrible

Rael

Disliked: Staff & service, amenities, property conditions & facilities
Dirty
Stayed 1 night in Mar 2024
Response from Brian S. on Mar 10, 2024
Dear Rael,We are truly sorry to hear that cleanliness was a concern during your stay with us. Providing a clean and comfortable environment is a top priority for us, and it’s clear we missed the mark.We take feedback like yours seriously and have addressed the issue with our housekeeping team to ensure our standards are fully met in the future. We would appreciate the chance to discuss your experience further and invite you to contact us directly.Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in our hotel.Sincerely, Brian S.

8/10 Good

danitza

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely hotel, near if the restaurants and the beach. Good location, fair price… some chair need replacement
Stayed 1 night in Mar 2024
Response from Brian S. on Mar 18, 2024
Dear Danitza,Thank you for choosing the Clocktower Inn for your recent stay! We’re thrilled to hear that our convenient location near Ventura’s fantastic restaurants and the scenic beach added to your experience. Your feedback is invaluable to us, and we appreciate your honesty. We apologize for any inconvenience caused by the chairs. Rest assured, we’ll scour the lot of them and work on replacing them to ensure a more comfortable stay for our guests.We hope to welcome you back soon, and we’ll make sure those chairs are as cozy as a beachside hammock! Warm regards, The Clocktower Inn Team

2/10 Terrible

Santos

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Brian S. on Mar 10, 2024
Dear Santos,We noticed you rated your experience with us as one star, and we’re genuinely concerned to hear that your stay did not meet your expectations. We are committed to providing our guests with the highest quality of service and comfort, and it seems we fell short this time.We would greatly appreciate the opportunity to learn more about your experience and how we can make things right. Please feel free to reach out to us directly with any feedback you may have.Thank you for your visit, and we hope to have the chance to welcome you back and exceed your expectations in the future.Warm regards,Brian S.

8/10 Good

Megan

Stayed 1 night in Feb 2024
Response from Brian S. on Mar 23, 2024
Thank you, MeganFor taking the time to leave us a four-star rating. We’re glad to know that you had a positive experience with us. We’re always striving to improve, and your feedback is valuable in reaching our goals. We look forward to welcoming you back.Sincerely,The Clocktower Inn team

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Clocktower, however centrally located, is in desperate need of updates. The fireplace in the room was a bonus.
Stayed 3 nights in Feb 2024
Response from Brian S. on Feb 23, 2024
Dear Karen,Thank you for taking the time to share your feedback about your recent stay. We appreciate your honesty and value your input.We apologize if your experience did not meet your expectations. Your comments regarding the need for updates are duly noted. As a historic property created from a 1940s Spanish-style firehouse, we understand the importance of maintaining our unique charm while also ensuring modern comforts for our guests. Rest assured, we continuously strive to enhance our facilities and amenities and many changes are taking place.On a brighter note, we’re delighted that you enjoyed the fireplace in your room. It’s indeed a special feature that adds warmth and character to our accommodations.We hope you’ll consider staying with us again in the future. Our friendly team is committed to making your next visit even more enjoyable.Warm regards,Brian S.

10/10 Excellent

Amy

Stayed 1 night in Feb 2024
Response from Brian S. on Mar 22, 2024
Dear Amy,Thank you for taking the time to leave a fantastic review for the Clocktower Inn. We’re thrilled to hear that your stay with us was enjoyable. Reviews like yours are incredibly helpful to potential guests as they choose their accommodations.We look forward to welcoming you back in the near future.Warm regards,The Clocktower Inn Team

10/10 Excellent

Knox

Liked: Cleanliness, staff & service, amenities
Great stay in walking distance from downtown Ventura
Stayed 1 night in Dec 2023
Response from Brian S. on Feb 22, 2024
Hi Knox,We’re truly grateful for your review. Our commitment is to offer an exceptional stay, and it’s rewarding to know we’ve surpassed your expectations. The charm of our location is just the cherry on top! See you again soon,The Clocktower Inn Team

6/10 Okay

Cris

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Brian S. on Feb 15, 2024
Hi Cris, First, let me thank you for staying with us and taking the time to leave us a rating. I see that while your stay was fine, it wasn’t up to par with a 5-star stay that you and other guest deserve. We hope to see you again and work hard at turning that 3 into a 5 you can write home about!All the Best, Brian S

2/10 Terrible

Martin

Disliked: Property conditions & facilities
Granted we were having torrential rains…but the bathroom ceiling leaked so much the fan housing fell in the middle of the night for a loud awakening. There are quite a few new hotels coming to town and this one is falling terrible behind in renovations. Even with the “wet flooring” signs…lobby and stairs are covered in slippery tile.
Stayed 2 nights in Feb 2024
Response from Brian S. on Feb 14, 2024
Dear Martin,Thank you for taking the time to share your experience. We truly appreciate feedback from our valued guests as it helps us identify areas where we can improve and enhance our services.Firstly, we sincerely apologize for the inconvenience you encountered during your stay. These issues are not reflective of the high standards we aim to maintain. Our team is working diligently to address them and ensure that it does not happen again in the future. We understand the importance of a peaceful and comfortable night’s sleep for our guests.Regarding the renovations, we understand your concerns. Rest assured, we have a comprehensive renovation plan in place to upgrade our facilities and provide an enhanced guest experience. Everything from our newly installed hallway carpeting to the new door lock system soon to come. We’ve heard the feedback and agree, we really can’t wait to show you all the changes being made.Once again, we apologize for any inconvenience you experienced during your stay. We truly value your feedback and hope you will consider giving us another opportunity to provide you with the exceptional service that we strive for.Thank you for staying with us, and we hope to have the pleasure of welcoming you back in the future.Warm regards,Brian S.

6/10 Okay

MARIA, ORANGE

Liked: Cleanliness, staff & service
The location was prime for downtown. You can walk to shops and dinner etc. the hotel is a little worn down. The dryer didn’t work and the air conditioner - heater in the room also didn’t work properly. It’s an old hotel, didn’t make it to the breakfast. It is noisy and you can hear your neighbors.
Stayed 1 night in Feb 2024
Response from Brian S on Feb 14, 2024
Dear MARIA,Thank you for taking the time to share your feedback on your recent stay with us. We truly appreciate your thoughts and are delighted to hear that our downtown location was convenient for you, allowing easy access to shops and dining options. It’s a special perk that not many hotels can boast of, and it’s great when our guests can take advantage.Please accept our sincere apologies for any inconveniences you experienced during your stay. We are sorry to hear about the issues, and our maintenance team has been alerted to these concerns. We will work to address and resolve them promptly.We understand that our hotel is older compared to some newer establishments, and we appreciate your understanding in this matter. Rest assured, we are continually making efforts to improve and update our facilities to provide our guests with a comfortable and enjoyable stay.Additionally, we apologize for any noise disturbance you encountered during your stay. We certainly have a gorgeous courtyard, but sound can carry when guests frequent their balconies and patios. We strive to maintain a peaceful environment for all our guests, and we appreciate your feedback. We will take this into consideration as we continue to enhance the overall experience for our valued guests.We truly value your feedback, as it helps us to identify areas for improvement and ensures that we can really shine for all our guests. We hope that you will give us another chance to exceed your expectations on your next visit to our vibrant downtown area.Warm regards,Brian S.

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel is a very good location, easy to walk to shops and restaurants. The bed in our room was very firm.
Stayed 2 nights in Jan 2024
Response from Brian S. on Feb 22, 2024
Hey David,Big thanks for sharing your thoughts! We’re over the moon to know you found our spot perfect for a hop, skip, and a jump to the coolest spots in town. Oh, and about the bed – we get it, it’s like Goldilocks’ quest for ‘just right’! We’re on it, testing out a variety of cushy new options to hit that sweet spot of comfort.Can’t wait to roll out the welcome mat for you again soon!Cheerfully yours, The Clocktower Inn Team

8/10 Good

Matthew

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
The exterior and lobby look very nice. The rooms themselves do not. The beds are cheap, almost too bouncy for two people to sleep in. The walls are pretty rough from years of repair. To the positive, the staff is very friendly and helpful (I left a bag, and they were happy to hold it until I could return for it), and breakfast was very good. The farmers' market around the corner made for a pleasant morning. I would stay there again.
Response from Brian S. on Feb 9, 2024
Dear Matthew,Thank you for taking the time to share your feedback with us. We’re delighted that you enjoyed your stay and thoughtfully expressed your experience in a review for potential guests. Your constructive criticism is invaluable, and we’re actively addressing the points you raised. Many of these improvements are already in progress, thanks to feedback like yours!On a different note, we appreciate your mention of the local farmers’ market near our downtown hotel. Ventura’s farmers’ market, just around the corner, adds a delightful touch to our guests’ mornings. Our fortunate location in this vibrant neighborhood is something we take pride in, and we’re thrilled to hear how much our guests appreciate it.Once again, thank you for choosing the Clocktower Inn. We value your patronage and eagerly anticipate welcoming you back for an even better experience.Warm regards,The Clocktower Inn Team

10/10 Excellent

Loretta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property near the Mission San Buenaventura and a block from downtown shops and restaurants. We always stay at the Clocktower Inn where passing this way because it’s always a delightful visit to lovely Ventura. It’s a bit further to walk to the beach but the promenade is lovely.
Stayed 1 night in Jan 2024
Response from Brian S. on Feb 2, 2024
Dear Loretta,We are overjoyed to read your charming review of the Clocktower Inn! It makes us happy to know that you had a delightful visit to beautiful Ventura.Our prime location near the Mission San Buenaventura and downtown shops and restaurants is one of our best features. We are glad that you agree and that you took advantage of it to immerse yourself in the local charm and indulge in some retail therapy or delicious dining.It’s great to hear you enjoyed the lovely promenade. Sometimes, taking a leisurely stroll can be just as rejuvenating as a dip in the ocean. Plus, it gives you the chance to soak in the picturesque views and breathe in that refreshing ocean air.We are truly grateful for your kind words and for your loyalty to the Clocktower Inn. We always strive to provide our guests with a delightful experience, and it warms our hearts to know that we have succeeded with you.We look forward to welcoming you back for another unforgettable stay at the Clocktower Inn. Please let us know if there is anything we can do to make your next visit even more delightful.Warmest regards,The Clocktower Inn Team

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jan 2024
Response from Brian S. on Feb 2, 2024
Hi Gerald, A crisp and neat 5-stars and a “good”, hey we’ll take it! Thanks so much for staying and hen following up with a quick review. It’s a good one and we appreciate it!Until next time, The Clocktower Inn Team

10/10 Excellent

richard, bakersfield

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My fourth stay since November, and I will return again. There is a lot to like about this place, and a few dislikes. The good: Attractive property, friendly staff. Nice rooms. Convenient restaurant and bar. Great location, free parking. In-room fridge, microwave and a little coffee maker. The bad: Hard mattress and pillows. Crummy soap, not enough towels and even the in-room coffee Weekday breakfast offerings are weak (compared to a place like a Hampton Inn.)
Stayed 1 night in Jan 2024
Response from Brian S. on Jan 27, 2024
Dear Richard,I hope this message finds you well. I am glad to hear that you enjoyed your stay with us. It is always a pleasure to hear from our guests, especially when they have such kind words to share and an experience to match. So many stays in such a short time really means something.I must say, your review was quite intriguing. It reminded me of a story I once wrote about a hotel that was much like ours. The guests would come and go, but the hotel remained, a silent witness to all that happened within its walls. There were good times and bad, moments of joy and moments of sorrow. But through it all, the hotel stood strong, a beacon of hope in a world that often seemed dark and uncertain. Many guests began to consider it their very own Home Away From Home.Your review captured the essence of what we strive to achieve here at our hotel. We want our guests to feel welcome, to feel at home, and to know that they are valued. Even though we received the coveted 5-stars with your review, it seems not all was without the shadows of small dislikes creeping in. We are sorry to hear that there were a few things that you did not like. Fear not, we will address these issues with our team and many of these were already in the works.Your feedback regarding the weekday breakfast offerings is also appreciated. We are always looking for ways to make our guests’ experiences even better, and your comments will help us do just that.Thank you again for choosing to stay with us. We are honored that the Clocktower Inn has become your own personal beacon of respite when visiting Ventura, your very own Home Away From Home!Best regards,The Clocktower Inn Team

8/10 Good

Azarel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brian S on Jan 24, 2024
Dear Azarel,We’re really grateful and appreciate you taking the time to share your rating with us and future guests of the Clocktower Inn. With a solid five stars, it’s safe to assume you loved your stay! We look forward to seeing you again.Sincerely, The Clocktower Inn Team

8/10 Good

Jeremy

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Arlen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and courteous staff.
Stayed 1 night in Jan 2024
Response from Brian S on Jan 27, 2024
Hello Arlen, Thank you!Wonderful review. Short and sweet.It’s great to see, The room was clean, the staff polite A stay that was a traveler’s delight The hotel’s hospitality was a sight A recommendation that feels just rightUntil we see you again, The Clocktower Inn Team

10/10 Excellent

Melissa, Quartz Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brian S. on Jan 28, 2024
Hi Melisa, thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us during your stay at the Clocktower Inn in Ventura, CA. It’s a wonderful place to rest and relax while visiting the area, and we’re glad you agree. We look forward to serving you again in the future!Sincerely,The Clocktower Inn Team

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly staff!
Pros: the staff is incredibly nice and friendly. The hotel itself is Spanish mission style and well maintained. The water pressure in the shower is very powerful and the bed, while not a high quality mattress, is comfortable enough. We had a King room with a fireplace and small balcony so that was a bonus! Cons: the bathroom. I understand when a bathroom is old and needs some updating but this bathroom was just plain gross! Additionally, whenever the lights are turned on in the bathroom, there’s this dreaded loud sound of a fan. The toilet was also very loud. The walls are thin so I could hear when the person next door was showering at 1:30am. There were also holes in walls and the walls really needed some cleaning. Also, the lamp shade is so old and peeling. Getting a new lampshade is such an easy, cheap fix. Were it not for the condition of the bathroom, I would stay here again. If the bathrooms are not updated, I will not.
Stayed 2 nights in Jan 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Brian S on Jan 12, 2024
Wow, thank you for the exceptional 5-star rating. Excelsior! Feedback like this means the world to our team at the Clocktower Inn. We can’t wait to welcome you back for another memorable stay.All the best,The Clocktower Inn Team

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredibly friendly and helpful. Breakfast was pretty good. The view from our balcony was wonderful, as was the fireplace in our room. The mission style furniture was a nice touch, being just across from an actual mission. The bathroom could do with some updating. I'm average height, and the shower head was below my chin. The mattress also seemed old or of poor quality. Overall, it was a positive experience and the staff were absolutely lovely.
Stayed 2 nights in Dec 2023
Response from Brian S. on Jan 12, 2024
Thank you, Peter, for your kind words and honest feedback! We are delighted to hear that you enjoyed our friendly staff. Adding in our delicious breakfast, scenic balconies, cozy fireplace, and mission-style furniture is icing on the cake. We appreciate your compliments and suggestions, as they help us improve our service and facilities. Rest assured, a plethora of changes are in the works to make your next stay even better!See you again soon,The Clocktower Inn Team

8/10 Good

Diane

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Brian S. on Jan 25, 2024
Dear Diane,Thank you for your four-star rating. We are delighted that you enjoyed your stay at the Clocktower Inn. Your satisfaction is our top priority, so please let us know if there is anything we can do to make your next visit even more memorable.We look forward to seeing you again soon!The Clocktower Inn Team

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Brian S. on Jan 6, 2024
Dear Erick, We really appreciate you taking the time to leave us a 4-star review. It means a lot to us. I can’t wait for our team to see it, they’ll be thrilled! We can’t wait to serve you again.Sincerely,Clocktower Inn Team

10/10 Excellent

Richard

Stayed 1 night in Jan 2024
Response from Brian S. on Jan 24, 2024
Hi Richard, Thank you for the fantastic rating. Our team at the Clocktower Inn is incredibly honored. They will be glad to see all their hard work makes such an impact on our guests’ ’ stay. Can't wait to see you again in the near future.All the Best, Brian S., and The Clocktower Inn Team

8/10 Good

Michael

Stayed 1 night in Dec 2023