All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1769 out of 2550 reviews" "
We loved our stay here. The suite gave our family a ton of space. The beds were very comfortable and the kitchen was fully stocked with dishes and cookwear. The pool area was nice and the area was perfect for waking everywhere.
I've been to Victoria many times and this was my first time at Parkside. I liked the location, pool, cleanliness, size of the rooms, and price. I will return
The hotel has a great attention to detail. The rooms are pleasant, well designed and every conceivable detail is covered off. Cooking facilities and fridges are top notch. Great pool and close to everything. Complimentary bikes and a great cafe. Staff were all pleasant and helpful. 10/10.
Alarm clock in room was set at 6:30 am. Totally annoying being woken up for no reason
Also batteries in remote did not work
Also I asked for late checkout when I checked in they said okay but let them know Monday morning to review. Monday they said no we cannot. I had a medical emergency and they were not accommodating at all and said any later I would have to pay for later checkout
I love the Parkside for the location and cafe. The pool was under construction and I did not know beforehand. No magnifying mirrors in the bathroom for makeup. Sirens were loud at night. The pond area and lobby is lovely.
Good hotel if you like a condo style vibe. I appreciated the complimentary room upgrade 🙏
Darnell De
Stayed 1 night in Jan 2024
Response from Henry on Jan 23, 2024
Thank you very much for sharing us a feedback from your stay, Darnell! We hope you had a great time at The Parkside Hotel & Spa. We truly appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.
Thank you very much for giving us 5 out of 5, Patrick! We hope you had a great time at The Parkside Hotel & Spa although you did not get to use the pool facility this time due to the pool maintenance and changing room renovation. We look forward to welcoming you back in when our pool has reopened! Thank you for your feedback. Sincerely.
6/10 Okay
Glen
Business traveler
Jan 17, 2024
Disliked: Room comfort
Room was terribly cold, hotel brought in portable heater. The did however give us one night credit. The also gave us a free upgrade.
Glen
Stayed 3 nights in Jan 2024
Response from Henry on Jan 20, 2024
Thank you very much for providing us some feedback from your stay, Glen! We sincerely apologize that your room was terribly cold. The temperature in Victoria generally is mild in winter, but we were experiencing the arctic air during your stay with us. In spite of that, we hope you had a great time at The Parkside Hotel & Spa. Please accept our apology once again. Sincerely.
8/10 Good
Rochelle
Jan 15, 2024
Rochelle
Stayed 2 nights in Jan 2024
Response from Henry on Jan 17, 2024
Thank you for providing us a feedback from your stay, Rochelle! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and cannot wait to welcome you back soon! Sincerely.
Thank you very much for providing us a feedback, Brenda! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.
10/10 Excellent
Nicholas
Jan 10, 2024
Nicholas
Stayed 3 nights in Jan 2024
Response from Henry on Jan 12, 2024
Thank you very much for giving us 5 out of 5, Nicholas! We hope you had a great time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.
Thank you very much for giving us 5 out of 5, Glenda! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and cannot wait to welcome you back soon! Sincerely.
10/10 Excellent
Courtney
Jan 7, 2024
Courtney
Stayed 2 nights in Jan 2024
8/10 Good
Bal
Jan 6, 2024
Bal
Stayed 2 nights in Dec 2023
10/10 Excellent
Nicholas
Jan 6, 2024
Nicholas
Stayed 1 night in Jan 2024
Response from Henry on Jan 9, 2024
Thank you very much for giving us 5 out of 5, Nicholas! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.
Thank you for providing us a feedback from your stay, Laurie! We hope you had a wonderful stay with us, and took some advantage of the location to appreciate beautiful downtown Victoria. We look forward to welcoming you again. Sincerely.
Thank you very much for leaving us a feedback, Yu! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.
Property is very nice, however, our room was incredibly hot. 26 degrees in the room! Needed all windows and doors open to let air in (in Winter) and it was still hot in the room.
Mark
Stayed 2 nights in Dec 2023
Response from Henry on Jan 6, 2024
Thank you very much for providing us some feedback from your stay, Mark! We sincerely apologize that you found the temperature in the suite too hot. Our heating system is centralized and we make sure it is appropriate for winter months. In spite of that, we hope you had a great time at The Parkside Hotel & Spa. Sincerely.