Villarreal de San Carlos Vacations from $995

We appreciated the quick check in even before 3pm, since we were already in the area before the time. Prompt communication.

Best hotel we have stayed at in Madrid. Staff were amazing.

Good location. Rooftop bar nice but pricey. Pool was small

I like the place coz it’s walking distance to the metro and center but it’s not a hotel. There’s no reception. It’s an apartment. Not 24 hour . The main door is locked . I came to the place around 2 am good thing there’s a guy who came out and I was able to get in the building . Waited again. Somebody came down and told me the person in charge is in the 3rd floor. . I was gonna leave and find a real hotel. But tried to knock at the door so loud finally a guy came out awaken by my banging at the door . It’s crazy . Next time you have to check clearly the place you are staying .

Arrived at 630 pm . Had three different rooms with no ac. Staff tried to find a working ac for almost 2 hours then decided to call tech after four separate parties complained their ac was not working. At 830 I asked if they could send me to another hotel since they clearly should have at this point. They offered to refund me with 0 help in a city I have never been. Expected much more. Ac fixed at 930. Comped me din but at that point room should be realisticly free for a night at least. Very nice hotel just need to do better.