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The ceiling in our room has a hole so you can see sun light coming in. There also was a gap under the door where bugs could walk under. Since the gap was so big under the door you can hear everything outside.
Convenient location but lots of freeway noise, guest noise (party). Comfortable beds, hot water shower was reliable, floors were not clean.
Barbara
Stayed 1 night in May 2024
2/10 Terrible
Cristal
Traveled with family
May 5, 2024
I has a bad experience i booked my stay from April 26 to check out april 29th We where in town for a wedding and thankfully we had our wedding stuff at location but we where check out our hotel April 28TH we had no way to get in our room when we forgot something lucky a worker was passing by and let us in but had no time to go see why our key was not working when we return to hotel at night the 28th we where lock out our room and front desk would not let us in our room after showing confirmation on my phone. i explain i had to go in and get my diabetic medication and they didnt care when they call the manager she said i cant let you in call 911 untill about 2 hours later the front desk man call the manager and said it was our mistake and fix my keys by this time my blood sugar had gone up and i could have gone into a comma i really hope you can refun the hotel at least just for the 28th since they check us out and we had no access to our room and had no choice but to wait untill we came back from wedding to figured out why our key didnt work.
Although there was only one elevator and No direction to where the ice machines were (probably our fault we got in at 1 am) the place was extremely nice inside. There was no problems outside. Parking was very easy to find and I was there Friday through Tuesday
Justine
Stayed 3 nights in Apr 2024
10/10 Excellent
Ganli
Traveled with family and small children, Traveled with family
I reserved a room for 4 with two queen beds but the beds were full size. There were only two bath towels, one small wastebasket. I had family who booked a room with two queen beds and instead they were given a two full size beds☹️
I’ve stayed at @- Quintas and some are nice. This one isn’t one of the nicer ones.
Idk who they installed to do the flooring but they did a bad job, and then used the flooring on the walls instead of baseboards lol. On top of that, the tub/shower didn’t work so we were only able to take baths.
I couldn't sleep at all the 2 nights so noise and I called the front desk they told me to call 911!!!!
They did not have pillows or clean towels!!!
The smell in the bathroom was terrible and the shower came out from the wall, the floor in the bathroom is still pasted wrong and looks terrible!!!
The worst experience
We do our very best to make all guests feel safe and comfortable. As for the homeless people they are kind of popping up everywhere in California and are continuously removing them from our property.
It was in need of bathroom repairs. Messy caulking around tub, area didn’t seem safe, many visitors outside talking, smoking, etc. Lobby/eating was full of boxes wrapped in plastic (obviously short on storage areas).
I will never stay at a LaQuinta Inn again.
Wendy
Stayed 1 night in Apr 2024
10/10 Excellent
Wendy
Traveled with family
Apr 15, 2024
Liked: Staff & service
Good price cleanings was okay over good quick stay
Wendy
Stayed 2 nights in Apr 2024
Response from Lori on Apr 19, 2024
Thank you for staying with us. I am glad to hear that you enjoyed your stay.
10/10 Excellent
Luis
Apr 14, 2024
Liked: Cleanliness
Luis
Stayed 1 night in Apr 2024
Response from Lori on Apr 19, 2024
Thank you for staying with us. I am happy to see your stay went well.
The door to the room has a 1" gap under that you can see light coming through and can hear the freeway all night. The flooring looks like it was installed by a child with a caulking gun. The beds small, but clean and comfortable. The breakfast was pretty good DIY waffles. The staff was kind and quick with extra towels, which were actually quite soft.
Parking was easy & good. Little outdated but the price was good. Was clean enough for us. Not the quietest place from our stay but not super loud either. Decent for the price & accomadated our dog that was under 10 lbs so they waived the extra charge which was awesome!
After arriving on property we noticed a couple of homeless on property. We checked in but immediately felt unsafe and although we had already paid in full we decided to stay at a more reputable property.
It’s an okay hotel in an area that’s just okay. I choose to stay be side it’s conveniently located to a location I need to go to. Otherwise, this wouldn’t be a great place to stay.
Very clean room and friendly staff. Great accommodations, nice breakfast.
Tyler
Stayed 1 night in Mar 2024
Response from Lori on Mar 4, 2024
Thank you for taking the time to share your feedback with us.
4/10 Poor
Elizabeth
Traveled with partner
Feb 28, 2024
Disliked: Property conditions & facilities
The property was poorly maintained. The plumbing in our shower was a Mickey Mouse repair. The door frame in the bathroom was broken and unpainted. It was an eyesore.
Elizabeth
Stayed 2 nights in Feb 2024
Response from Lori on Mar 4, 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Wow! thank you for a great rating. I am happy to see that you had a great stay with us
8/10 Good
Giovanny
Traveled with partner
Feb 26, 2024
Liked: Staff & service, amenities
It says that it’s smoke free but I smelled a lot of weed and cigarettes. The staff were very friendly and helpful and answered all my questions and helped me when I lost my wallet.
Giovanny
Stayed 5 nights in Feb 2024
Response from Lori on Mar 4, 2024
I am happy to hear that staff was helpful and friendly.