Vlithias Vacations from $1,201

Nice resort with friendly staff

This hotel is difficult to find. It is in the old town part of Chana up some steps and down a tiny street. I suggest you ask for the name of their restaurant and put it on your GPS.The food they served in their restaurant was fabulous. They give you a free breakfast and we had dinner there as well and we were very impressed. The room was unique. The bed was comfortable and they had a jacuzzi in the bathroom. The external walls were all stone and were an old monastery. Chana is very busy in September but we enjoyed shopping and especially going to some great museums. I highly recommend their new modern archeological museum. And definitely go to the top terrace there where you can see a beautiful sunset!

Stayed for all inclusive family holiday. Initially thought lunch starting at 1pm was a little late for family with small children but we got used to it soon. Good facility and the room pool made a massive difference to us. Beach is in a good walking distance in the summer heat, too.

Overall decent hotel. 3 stars based on: 1. Food is abundant but low quality. I wouldn’t stay again but if I did, I’d just do breakfast at the hotel and eat out the remainder. 2. Front desk is sometimes friendly and sometimes not. Depends on which person you come across. I ordered a couple taxis directly since the taxi drivers give you a card and the staff looked disgusted. 3. There are many cats roaming the food hall during all hours. I actually think this was great until we were bit and scratched by one. I completely thought the hotel would monitor the cat situation to ensure they are vaccinated and healthy but turns out they turn a blind eye to it. We had to go to the hospital and pharmacy for antibiotics. So it ruined about 8 hours of our time one day and the side effects from shot / antibiotics gave fever symptoms the rest of the trip. All in all, surprised the staff doesn’t take this situation more seriously since it puts the hotel at whole at risk. Overall, I wouldn’t stay again based on each of these criteria. Food alone, staff alone, and the cat situation alone, I’d rather pay up and get some place better.

Good position with a sandy beach. Not enough sun beds on beach or pools, which encourages the early morning dash to reserve them. Even though there's a nonsensical sign forbidding it. Smoking is allowed everywhere so balcony doors have to be kept closed to prevent cigarette smoke blowing into your room. Rooms are shoebox size, with uncontrollable air conditioning. Similar with the shower (in the bath, not separate cubicle) which could change from scolding hot to freezing, in a second. And in the 1970s, we all remember having to put dirty toilet paper in a bin, not in the toilet, but in 2024??!! In a so called 5 star hotel??!! Unbelievable. The cleaning staff were exceptionally good and helpful and so were the breakfast waiters, where the breakfast buffet was very good, with a good selection of hot and cold meats, pastries, cheeses and very fresh salads and fruits. The hotel is let down by the reception areas with continuous loud music and pompous reception staff who seemed to be self important and more so than the guests the were suppose to be there to welcome. Not a good first impression when arriving ater a long flight.