Ratings based on 2,134 Verified Reviews

3.4 out of 5
71% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from atlanta

OVERCHARGED

Posted Nov 15, 2017
They charged me a fortune for an extra day. Not fair. The hotel was not a nice enough hotel to charge that much for an extra night,
Comment from Hotel Management
Nov 17, 2017 by s, Hotel Management
Thank you for staying with us. We appreciate the feedback and will bring this to the hotel managements attention. mahalo
3 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Amazing location, in the middle of everything.

Posted Nov 15, 2017
Comfortable room but no kitchenette. Very good location and close to everything we liked to do. The staff was friendly except for the man with the coconut looking head who was not nice! The biggest negative was the parking. We did not expect to pay for parking, and at $30 a day, that added up.
Comment from Hotel Management
Nov 16, 2017 by s, Hotel Management
Mahalo for staying with us! See you next time around.
3 out of 5
by A verified traveler from kauai

Nothing Pearl about the hotel.

Posted Nov 4, 2017
Nothing like what the picture shows, they should remove the carpet that is in the hallways. It feels dirty and outdated. The furniture also was outdated and the lighting was dimmed. The whole feel of the location seemed sketchy.
Comment from Hotel Management
Nov 13, 2017 by s, Hotel Management
Mahalo for your feedback. We will share this with the hotel management team.
3 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

By the beach

Posted Oct 27, 2017
No frills. You must pay for parking. Best part is you can walk to the beach in 5 min.
Comment from Hotel Management
Nov 19, 2017 by s, Hotel Management
Mahalo for your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler

David Smith great manager

Posted Oct 23, 2017
Pros: Location Friendly staff
Cons: Room decor
3 day stay Location in heart of Waikiki Friendly Staff Easy parking for a fee
Comment from Hotel Management
Nov 13, 2017 by s, Hotel Management
Mahalo for staying with us and your feedback on our team!
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Waikiki Hotel Stay

Posted Oct 18, 2017
This hotel is in the middle of Waikiki. Good restaurants in the area and close to beaches and shopping. The only thing we didn't like was the noise at night. We were on the second floor and since there are nice clubs in the area many party goers were out and loud at 3 and 4 in the morning.
Comment from Hotel Management
Nov 13, 2017 by s, Hotel Management
Mahalo for staying with us and providing us feedback.
2 out of 5
by A verified traveler from Louisiana

One night stay then went elsewhere

Posted Oct 1, 2017
After you book in they surprise charge you $30 for overnight parking and hold $100 depost. bed was extremely hard and WI-FI is so slow couldn't even check bank account online. Only upside would be it's not far from the beach.
Comment from Hotel Management
Nov 13, 2017 by s, Hotel Management
Mahalo for your feedback. We will bring this up to the Hotel Management team.
2 out of 5
by A verified traveler

Good location not far from beach lacks updating

Posted Sep 19, 2017
The rooms were outdated and the mattresses were hard they should consider renovation.
Comment from Hotel Management
Nov 13, 2017 by s, Hotel Management
Mahalo for your feedback. We hope to see you back after our renovations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2017
Great location, reasonable rate, and good condition. Highly recommended!
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Affordable hotel near Waikiki

Posted Sep 12, 2017
Pros: Price and location
Cons: Internet is really slow
Middle of the road hotel close to Waikiki center. Everything easily walkable.