Ward Lake Tours

Superb stay at the Normandy, as always. It is our go-to when in MSP, and it never disappoints. Good parking that is reasonable and protected, great rooms, dog friendly with great pet rate, and the staff is always wonderful. We've been here dozens of times and will keep coming back.

Room was rundown; kitchen floor was peeling up. Shower tub was clogged, took 2 days to resolve. Toilet seat broke while staying, and was never replaced. Front desk staff never at desk, always had to press a call button to receive assistance. Front desk not very friendly, greeted with "Yes" instead of "Hello" when I stopped to ask about our service requests, it seemed like coming to out to front desk was a bother to them.