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U Residence Hotel

4.0 star property
Upscale hotel, walk to Te Papa

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for U Residence Hotel

Apartment, 2 Bedrooms, Private Bathroom | Living room | 50-inch LCD TV with premium channels, TV, Netflix
Studio, 1 Queen Bed, Harbor View | Balcony
Property entrance
Studio, 1 Queen Bed | Down comforters, desk, blackout drapes, soundproofing
Fridge, microwave, oven, stovetop
Reviews
9.0

Wonderful

Popular amenities

  • KitchenKitchenKitchen
  • Breakfast availableBreakfast availableBreakfast available
  • Air conditioningAir conditioningAir conditioning
  • Pet friendlyPet friendlyPet friendly
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
181 Wakefield Street, Wellington, 6011
  • Popular LocationTe Papa3 min walk
  • Popular LocationCourtenay Place4 min walk
  • Popular LocationCuba Street Mall6 min walk
  • AirportWellington (WLG-Wellington Intl.)14 min drive
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Room options

View all photos for Studio, 1 Queen Bed, Harbor View

Studio, 1 Queen Bed, Harbor View | Down comforters, desk, blackout drapes, soundproofing

Studio, 1 Queen Bed, Harbor View

9/10 Wonderful

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 388 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Private Bathroom

Apartment, 2 Bedrooms, Private Bathroom | Living room | 50-inch LCD TV with premium channels, TV, Netflix

Apartment, 2 Bedrooms, Private Bathroom

10/10 Exceptional

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 689 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for King Studio + 1 Single

King Studio + 1 Single | Down comforters, desk, blackout drapes, soundproofing

King Studio + 1 Single

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Queen Studio + 1 Single

Queen Studio + 1 Single | Down comforters, desk, blackout drapes, soundproofing

Queen Studio + 1 Single

10/10 Exceptional

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Down comforters, desk, blackout drapes, soundproofing

Studio, 1 King Bed

10/10 Exceptional

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Down comforters, desk, blackout drapes, soundproofing

Deluxe Apartment, 1 Bedroom

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Studio Suite, Multiple Beds

Family Studio Suite, Multiple Beds | Down comforters, desk, blackout drapes, soundproofing

Family Studio Suite, Multiple Beds

10/10 Exceptional

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 624 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Down comforters, desk, blackout drapes, soundproofing

Studio, 1 Queen Bed

9.4/10 Exceptional

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 388 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Wellington

U Residence Hotel is located in Te Aro, a neighborhood in Wellington, and is in the entertainment district and near the beach. Te Aro Pa and Antrim House are local landmarks, and some of the area's attractions include Museum of Wellington City and Sea and Sisters of Compassion - Suzanne Aubert Compassion Centre. Traveling with kids? Consider Wellington Buddhist Centre and Wellington Cenotaph.
Visit our Wellington travel guideOpens in a new window

What's nearby

  • Wellington Central Business District - 1 min walk
  • Te Papa - 3 min walk
  • Courtenay Place - 4 min walk
  • Michael Fowler Centre - 4 min walk
  • Cuba Street Mall - 6 min walk

Getting around

  • Wellington Station - 18 min walk
  • Wellington Intl. Airport (WLG) - 14 min drive

Restaurants

  • ‪Harbourside Market - ‬4 min walk
  • ‪Mac's Brewbar - ‬3 min walk
  • ‪Enigma Cafe - ‬3 min walk
  • ‪The Lanes - ‬1 min walk
  • ‪Nando's Wellington City - ‬4 min walk

About this property

U Residence Hotel

Upscale family-friendly hotel located in Te Aro
Close to Te Papa and Cuba Street Mall, U Residence Hotel provides a terrace, laundry facilities, and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Continental breakfast (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), an elevator, and luggage storage
  • Smoke-free premises
  • Guest reviews speak highly of the location
Room features
All guestrooms at U Residence Hotel have perks such as furnished balconies and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Showers, free toiletries, and hair dryers
  • 50-inch LCD TVs with Netflix and premium channels
  • Kitchens, refrigerators, and dishwashers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available for a fee: NZD 20 per person

Family friendly

  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 1 floor
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 50-inch LCD TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets allowed for an extra charge of NZD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 20 per person
  • Nearby parking fee: NZD 35 per night
  • Pet fee: NZD 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home City Apartment Wellington
At Home Hotel Wellington
At Home Wellington Hotel Wellington
Wellington At Home Hotel
U Residence Hotel Wellington
U Residence Wellington
Apartment U Residence Hotel Wellington
Wellington U Residence Hotel Apartment
Apartment U Residence Hotel
U Residence Hotel (formerly At Home Wellington)
At Home Wellington City
U Residence
U Residence Hotel Hotel
U Residence Hotel Wellington
U Residence Hotel Hotel Wellington

Frequently asked questions

Is U Residence Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of NZD 40 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at U Residence Hotel?

As of Jun 15, 2024, prices found for a 1-night stay for 2 adults at U Residence Hotel on Jun 23, 2024 start from $115.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at U Residence Hotel?

Limited spots are available.

What time is check-in at U Residence Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

What time is check-out at U Residence Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is U Residence Hotel located?

This family-friendly Wellington hotel is located near the airport, just steps from Wellington Central Business District and Te Papa. Te Aro Pa and Circa Theatre are just steps away. Wellington Station is 18 minutes by foot.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 368 reviews" "
Rating 8 - Good. 103 out of 368 reviews" "
Rating 6 - Okay. 21 out of 368 reviews" "
Rating 4 - Poor. 4 out of 368 reviews" "
Rating 2 - Terrible. 9 out of 368 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Lu

Traveled with family
Disliked: Property conditions & facilities
Close to Te Papa and the waterfront. Quiet room considering its location. Room was pretty run down though, needs some TLC.
Stayed 1 night in May 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size apartment. Perfect for our family trip to Wellington
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Dean

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at U Residence Hotel on our road trip to Queenstown and on our return. We absolutely loved this place and we were travelling with our wee dog who was able to stain our room. It was extremely clean, warm and the location is amazing, both for food and to the Ferry. Check in was easy and contactless. Definitely will stay here again with or without dog.
Stayed 1 night in Apr 2024

4/10 Poor

Jesse

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is advertised as a hotel, but is actually more like serviced apartments. No parking, no checkin desk etc, no dining.
Stayed 1 night in Feb 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
Amazing location to waterfront and Courtney place. Great balcony overlooking Wakefield st. Super comfy bed. Great space inside apartment. Some furniture looking a little tired. But overall exceeded expectations
Stayed 2 nights in Feb 2024

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location very close to TePapa
Stayed 4 nights in Jan 2024

6/10 Okay

Yang

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Abby

Stayed 2 nights in Dec 2023

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Handy central city - tidy and generous room with nice layout
Stayed 1 night in Nov 2023

2/10 Terrible

Fleur

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointment is a nice way of putting my stay at U Residence, Wellington. Online it says the hotel is 4 stars that unfortunately is a joke. Let’s start dishwasher doesn’t work, smoke butts and ash tray on balcony, no pen or paper to write on. Couldn’t connect to the wifi. One rubbish bin that was the size of a peg basket and no refil rubbish liners for when full. No soap. No vacuum cleaner, had a washing machine but no instructions or powder and no line to put clothes on. The shower bottom was uneven and slippery, my 70 yr old dad whom I stayed with slipped over while getting in. Also says pet friendly, no where for your pet to get outside no courtyard had to walk over 1 km for my service dog to wee each time. No stairs to access only a dirty lift. The doors are difficult to unlock and heavy. I was told the hotel had limited parking so asked as a disabled person for parking and the hotel has actually no parking at all it’s inside a shared building. We checked out at 7:30am because of all these factors it was an awful nights stay. I really am wanting a refund because it ruined our entire trip to Wellington and was not worth the money spent. It felt more like a brothel than anything else. I found it hard to give it 1 star. Very misleading online. Also said has sound proof walls that’s not true we could here everyone come and go and both sides of our room shower and use the toilet. Toilet paper was 1 ply but so thin you couldn’t even get it off the roll properly. Refund pleas!
Stayed 1 night in Oct 2023

8/10 Good

Gay

Stayed 1 night in Sep 2023

6/10 Okay

Nicholas

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
I found it disappointing. It is more like an AirBnB than a hotel. I wanted interaction, someone to recommend restaurants, arrange a taxi, etc. Instead I got a ‘contactless’ reception - otherwise known as a key lock box !!! Disappointing. If you want a hotel with staff, book somewhere else.
Stayed 1 night in Aug 2023

10/10 Excellent

Kristin

Stayed 2 nights in Aug 2023

6/10 Okay

Rachael

Liked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was rear to stay close to ferry terminal for early sailing in morning. Also having no time pressure arriving to get key great for travel.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - Superb Location
Perfect location for Wellington sightseeing - next to new convention centre, 2 minutes walk to Te Papa and the waterfront, 3 minutes walk to nightlife in Courtenay Place
Stayed 3 nights in Jul 2023

10/10 Excellent

Gay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to lots of Wellington things.
Great location for Te Papa, Michael Fowler Centre & the New Convention Centre. Comfortable room with kitchen, close to supermarket if you want to supply your own food. Good blackout curtains, bed comfortable but would have preferred a King (there is plenty of room for one). Air Con for heating works well. Watch out for the small lip when getting into shower. Nespresso coffee machine down the hall very handy. Doesn't have Sky TV NZ but its still a good smart TV. Just remember this is a single floor hotel with no reception sk you cant leave your bags there early or after checking out. Te Papa Museum has pay for bag lockers until 6pm. Slightly cheaper than near by hotels.
Stayed 1 night in Jun 2023

6/10 Okay

Juan Carlos

Was a bit difficult to check in as I arrived late. I did not have internet with me so I had to ask a passer by to help me ring the manager. It took some time to do this and was stressful. The property itself is situated very conveniently, though my room was a bit outdated and dark. Washing machine is great and I appreciate having this feature.
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine; A dishwasher and a laundry machine are equipped in the room and powder is supplied. A fire evacuation drill was held during our stay; It showed this hotel was reliable.
Stayed 3 nights in Jun 2023

8/10 Good

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities
Like the freedom in the apartment, instand heater. It will be perfect if the property can orivide free parking for the guests. 😀
Stayed 3 nights in Apr 2023

8/10 Good

Haydn

Business traveler
Liked: Cleanliness
Great location, spacious & tidy.
Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience with both hotel and hotels.com
I never post reviews, even if I've had a bad experience, but making an exception. Room seemed ok at first but the bed completely fell apart as soon as I laid down. Has wooden slats which I tried to fix but the attachments were broken so it kept falling apart. Ended up pulling the mattress off and sleeping on the floor. Everything is contactless, including check-in, so no one to contact. Ran into to the manager the next morning who was apologetic but refused to even provide a partial refund. Hotels.com was not at all helpful and simply said there's nothing they could do if the manager refused. At the least, hotels.com should be able to confirm that basic features, like safe hotel beds, are available in the hotels they have on their site.
Stayed 1 night in Mar 2023

6/10 Okay

Rod

Traveled with partner
Liked: Cleanliness, staff & service
Nice very central to the city , although the shower is really bad , no pressure and very hard to set the correct temperature
Stayed 1 night in Mar 2023

General hotel information

Reasons to Book
Nice Bathroom & Beautiful Rooms
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Star Rating
4.0