West Kowloon Vacations from $326

The staff was very helpful especially with English being a second language for them. WIFI could be better...but it's free. Reception area had a bad smell. The rest of the hotel was fine. The free breakfast was very filling.

Very happy with my stay here. Very central - nearest station is just 5 minutes away with plenty of restaurants and shops nearby. Clean, comfortable, fairly spacious room. It had everything I needed - comfortable double bed, good wi-fi, kettle, mini-fridge and the shower was powerful. The air conditioning worked well but I would have liked it at a lower temperature. Hong Kong is extremely humid in the summer. I will definitely stay here again on my next visit to Hong Kong.

DO NOT STAY AT THIS HOTEL! Not only is this hotel super dated and rundown, it has a horrific staff and customer service. You can see that the management does not care about the hotel or providing service to people who are staying at the hotel, their reception has an aquarium that is dirty and gross, not sure if there was fish in there, but all you can see is moss growing in the tank. You don’t want to even look at it. The staff is uncaring and unprofessional. Please trust me, this hotel is rather scary. They promised me that they will fix the air conditioner or even change my room, but then when I return, they did neither thing they promised. The air conditioner is super loud, it makes sleeping very difficult especially for someone who is getting over jetlag. The worst is its management, they do not care about providing quality service to people. Please trust me when I say, they don’t care about people because I’m from HK, I have never seen this kind of subpar hotel service, it brings shame to Hong Kong and its people.

The washer/dryer combo machine saved our trip! Thanks for the helpful staff and clean/spacious room. Easy access to all modes of transportation and food and hair cut.