Find all hotels by Independent in West Springfield, MA from $79

"Recently stayed two nights at the Quality Inn at the end of June. Check in was quick, staff was friendly, and I got my room request, towards the back of the building on a higher floor. I had room 423, it was clean, fairly good condition, everything worked, although fridge took a few hours to cool my drinks, and beds were comfortable. Each queen bed had 3 pillows and I couldn't remember if they used to have 4 each, but I think they did. The room was a great value and there were improvements since my last stay in April. They no longer start clearing breakfast before it ends at 9am, and it was well stocked especially Tuesday morning. Monday morning things were running out and I didn't see staff at all for the last 20 minutes. There was still plenty to eat though. Tuesday, staff kept things full and cleaned the serving area. The AC worked great, decent water pressure, bathroom was clean, and plenty of towels. I overall enjoyed my stay and had no issues. After check out, staff later called as they believed I had left an item behind, and they wanted to figure out how to return it to me, however it wasn't one of my items, but a nice gesture nonetheless! My go to hotel when visiting the area for Six Flags and will continue visiting! Glad to see some improvements! Wish I had more time to take a swim and pool closes at 10pm! Try Tokyo restaurant next door or Wood N Tap down the street for some great dinners! "

"Everything was great. The pool and the hot tub sucked. It was kind of like being in a dungeon."

"close to the airport and some good dining. was perfect for me, just sorry that I couldn't stay longer"

"Everything you need is footsteps away!"

"Clean and close to airport! "

"It’s a Motel 6. If you know what to expect it’s fine. Basic, clean and good water pressure in the sink and shower. Staff was nice. As an added benefit if you enjoy being woken by the roar of airplanes taking off every 10 minutes it’s perfect. Just know this before you book. "

"A bit pricey, but conveniently located, clean and comfortable. Front desk staff very friendly and helpful. All in all, very happy! If you have to be in Springfield, highly recommend"

"Rooms were clean and the staff was nice. "

"Property offered early morning shuttle service to the airport. "