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Reviews of Britannia Leeds Bradford Airport Hotel

3 out of 5
Britannia Leeds Bradford Airport Hotel
Leeds Road, Bramhope, Leeds, England

Reviews

7.4

Good

Rating 10 - Excellent. 310 out of 1005 reviews" "
Rating 8 - Good. 309 out of 1005 reviews" "
Rating 6 - Okay. 174 out of 1005 reviews" "
Rating 4 - Poor. 120 out of 1005 reviews" "
Rating 2 - Terrible. 92 out of 1005 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Kerry

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
Very happy with the stay, only complaint is that we asked for an early morning call at 4.45am which did not happen, luckily we woke in time as we had a flight to catch.
Stayed 1 night in May 2024

6/10 Okay

Geoff

Traveled with partner, Traveled with pets
The check in was not satisfactory. Entry key was not programmed for the room and had to go back to reception which was the full length of hotel. Having the key replaced and gaining entry to room found room not ready bed stripped and dirty glasses left. Room then changed but no apology was made at reception. Very poor.
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Staff & service, property conditions & facilities
All went well
Stayed 1 night in Mar 2024

10/10 Excellent

Thereasa

Stayed 1 night in Mar 2024

10/10 Excellent

A

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our rooms smelled off cigarettes, the window was open and ash on the toilet seat, not nice when you are not a smoker and meant to be clean. The other room was spotless and a great size. So mixed bag here. Bar inside is very expensive and not a big selection, same with food options. Did for a one night stay, couldn't stay longer
Stayed 1 night in Mar 2024

8/10 Good

Petros

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 4 nights in Feb 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Lee

Stayed 1 night in Jan 2024

2/10 Terrible

BEN

Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed here a few times, friend got married there, now it's not nice, staff on reception are none talkative, the roo 522 no heating, windowsill outside rained noise drip all night, bed OK Just very tired, everything is extra I woke up went to loo, came bk teeth chattering, bed leg wheel front left bear window broke People in and out rooms all night every 20 mins, feels like ready to knock down and build houses in a very nice area Such a shame
Stayed 1 night in Jan 2024

4/10 Poor

Kerrie

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
The Reception staff were not very attentive or friendly which did not create a good first impressions but all other staff were, particularly the housekeeping staff. The room was clean and comfortable and had everything required. The hotel was very quiet and the food was excellent. The pool was great.
Stayed 2 nights in Jan 2024

6/10 Okay

Mark

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
It's basic!
Stayed 1 night in Jan 2024

8/10 Good

wayne, castleford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Graham

Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jason

Traveled with partner
Liked: Amenities
Hotel OK for a budget hotel. Food, however, was dreadful. Worst vegetables I’ve ever had.
Stayed 1 night in Dec 2023

8/10 Good

Debra

Tech failure grates
You keep calling me Debra but my name is Tim so that’s not good
Stayed 1 night in Dec 2023

10/10 Excellent

christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Looked very pretty driving up to the hotel in the dark and the Christmas decorations were beautiful. Check in was quick and easy, the receptionist was very pleasant. The room was clean, comfortable and had everything we needed.
Stayed 1 night in Dec 2023

10/10 Excellent

Yasar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

Lynda

Liked: Cleanliness, property conditions & facilities
Reception lady very unhelpful and rude
Stayed 3 nights in Dec 2023

2/10 Terrible

Denis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay for a night, nothing more.
The first impressions were quite good for a Britannia hotel. However in our bedroom there was smelly water in the sink and the plug did not operate. When we reported it we were told that there was no maintenance people to repair it
Stayed 1 night in Dec 2023

10/10 Excellent

Sophie

Stayed 1 night in Nov 2023

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities
Basic and unimpressive.
Hotel is old and tired. Carpets were dirty and furniture in rooms were broken.
Stayed 1 night in Nov 2023

2/10 Terrible

Kay

Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, especially housekeepers👍
Stayed 14 nights in Nov 2023

6/10 Okay

Claire

Stayed 2 nights in Nov 2023

4/10 Poor

Brandon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Car park is long overdue some touch ups. There was a Christmas display on the left as I walked in and I can only assume that it had sat there since the previous year since it hadn't even been Halloween yet at this point. There were also belt barriers haphazardly placed everywhere and it is usually obvious where the resturant is for breakfast but it was far from clear in this situation. The whole foyer just looked dated and I bet that carpet hadn't been cleaned since the opening of this hotel. I checked in and paid for my parking which I think is a little appalling considering I was staying at the hotel. The room itself was just as tired and unappealing as the rest of the hotel. One of the drawers opened but you had to lift it to put it back in. The vinyl looked like it had come off the edge of the desk or it was just that old it looked that way. The desk also had a lovely lamp that didn't work. The lights by the beds looked like they were hanging on for dear life and just random damage to the walls in the wardrobe along with poor paint patch jobs. Also the Wifi was extortionate, I mean who charges for Wifi these days and it didn't even work! Bathroom was tired too and tiling grout was cracked. There were a few signs of black mould here and there. Overall not a hotel I would be returning to if I were to be paying any sum of money. The breakfast was surprisingly good though I have to admit but that is about it. It just felt dirty, even if it was clean.
Stayed 1 night in Oct 2023

2/10 Terrible

Tim

Stayed 1 night in Nov 2023

8/10 Good

Michael

Stayed 1 night in Nov 2023

10/10 Excellent

James

Stayed 1 night in Nov 2023

4/10 Poor

John

Stayed 1 night in Nov 2023

8/10 Good

Ian R

Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant should open fulltime in the evening
I was there for 2 days on training at another venue. The only thing that disappointed me was the reduced food menu in the evening . It would have been nice to come back to a nice dinner after a long day in training. There also needs to be clearer signs stating that rooms are no longer cleaned daily, and you need to speak to reception if you need anything
Stayed 2 nights in Nov 2023

6/10 Okay

Helen

Business traveler
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

helen

Stayed 1 night in Oct 2023

4/10 Poor

Emily

Stayed 2 nights in Oct 2023

2/10 Terrible

Eraina

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Chanay

Stayed 1 night in Oct 2023

10/10 Excellent

Mrs AJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service
Hotel in a convenient location for my needs. The room was very clean and bed comfortable. I was next to car park but didn't hear a sound, nice and quiet. I would recommend.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Kevin

Disliked: Staff & service, property conditions & facilities
Airport shuttle doesn’t exist
The biggest issue was that on Hotels.com website it says airport shuttle for £12. I tried to reserve this when checking in and apparently not available for me, then would reserve a taxi for £17, paid in cash, and felt a bit of a scam. Staff member was dismissive and uncaring. Room felt tired. The ultra modern light fitting was covered in spider webs and didn’t match the dated decor. The bathroom tap wasn’t fixed to the sink. There was the most light spill around the room door I’ve ever seen - including from the peephole, which didn’t have a cover. No plug next to the bed to charge your phone. Otherwise it was adequate for a night before a flight.
Stayed 1 night in Oct 2023