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Reviews of Scotsman Inn West - Airport

2.5 out of 5
Scotsman Inn West - Airport
5922 W. Kellogg, Wichita, KS

Reviews

6.2
Rating 10 - Excellent. 33 out of 184 reviews" "
Rating 8 - Good. 50 out of 184 reviews" "
Rating 6 - Okay. 38 out of 184 reviews" "
Rating 4 - Poor. 24 out of 184 reviews" "
Rating 2 - Terrible. 39 out of 184 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rose

Stayed 1 night in Dec 2022

2/10 Terrible

Reagan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!!!
This is the absolute nastiest hotel I have ever been too. The first room he gave me didn’t have a tv. Then next one smelt like dirty wet dog. I took a shower (they didn’t even have towels in the room they had hand towels that I used to dry off). I went to get a snack and let the car spray I sprayed in there have time to sit. When I got back I decided I would go to sleep. I pulled the sheets back to only notice them having specks of either rust or blood stains. When I pulled the sheet back the fitted came off and the whole mattress springs and all were coming out of the side which I took pics of. I got my things together and left. I didn’t even stay the night. I feel like I need to go to the doctor and get a shot today. What a foul and disgusting place!! I knew I should have just went with an air b and b. This is definitely a meth head hotel. Sleeping in my car was well worth it.
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2022

4/10 Poor

Nicholas J

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel in Wichita
The room was filthy and looked like a murder scene, damaged window blinds, dirty carpet, stained bathroom, I was over charged too.
Stayed 2 nights in Oct 2022

2/10 Terrible

Courtney

Stayed 1 night in Oct 2022

2/10 Terrible

Masood

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was not what I expected.
Stayed 1 night in Oct 2022

6/10 Okay

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have a service dog and they kick me out because
Stayed 1 night in Oct 2022

2/10 Terrible

Lynn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the absolute worst part of town. Open drug use and prostitution on property. Was told the owner doesn’t honor 3rd party reservations. I was stranded in a horrible part of town with no place to stay.
Stayed 1 night in Sep 2022

2/10 Terrible

Richard

Business traveler
Disliked: Cleanliness, staff & service
How is it when you set up a reservation that they dont seem to have the reservation. Then because of a no refund policy your screwed. Then come back with a room with a few things, like tv, refrigerator and other things.
Stayed 1 night in Sep 2022

8/10 Good

Amanda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Aug 2022

8/10 Good

Ettore

Business traveler
Liked: Cleanliness, staff & service
Improved
Much better that a previous time; service was very friendly and helpful and this time there were no early, unwanted, wake up calls...!
Stayed 1 night in Aug 2022

4/10 Poor

Joe

Business traveler
Disliked: Amenities, property conditions & facilities
Should not have expected more room was clean but could not change channels on tv lights did not work and blinds were damaged. Flip side close to airport and easy to get to was the only positive
Stayed 1 night in Aug 2022

4/10 Poor

May

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would say customer service was good. As for the hotel, it's very outdated, smells like smoke, and rooms just don't seem very clean.
Stayed 1 night in Jul 2022

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable and everything was clean didn’t have any issues with the staff over all would recommend 10/10 if looking for a budget friendly place to stay
Stayed 1 night in Jul 2022

8/10 Good

Marcelo Taniguti

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good value, good staff, comfortable.
Stayed 1 night in Jul 2022

2/10 Terrible

Bambi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

daniel

Stayed 1 night in Jul 2022

2/10 Terrible

Ahnalika

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel front desk agent white old man was very rude and judgemental towards me. He would not allow me to get my belongings because I would not tell him where we went from the hotel and I personally feel like the agent had no rights to ask me about my where abouts while not being in the hotel itself. He judged me and my friend staying there . he judged me for demanding my stuff saying he should know where we went after leaving the hotel. I think I should not have to tell the clerk my business and he should of let me get my things and gladly letting me leave but instead he decided to be very mean and talk to me very disrespectful and does not need to be at a job that's going to be with people if he's going to be talking to people the way he did me. It was all on camera in between 7:30am-8am. Please look it up thank you July 2nd 2022
Stayed 1 night in Jun 2022

8/10 Good

Demetrius

Traveled with partner
Liked: Cleanliness, staff & service
The staff was very nice and the place is very clean. It was fairly spacious, but there was a few appliances that needed cleaner fixed.such as the microwave and fridge
Stayed 2 nights in Jun 2022

4/10 Poor

Joshua

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door didnt stay locked
Stayed 1 night in Jun 2022

2/10 Terrible

Sarah

Disliked: Staff & service, amenities
Stayed 1 night in May 2022

2/10 Terrible

Amy

Disliked: Cleanliness, property conditions & facilities, room comfort
Crap
Water does not come out of the showers at all . Beds are like sleeping on springs . The ac don’t work at all
Stayed 1 night in May 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My gf kicked me out after 10 yrs. This is a cheap, quiet, decent place to stay.
Stayed 1 night in May 2022

6/10 Okay

Tyler

Liked: Staff & service, property conditions & facilities
The staff was cool and the prices not to bad. But the rooms could be better and taken care of a little more.
Stayed 1 night in May 2022

8/10 Good

Karen

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Old stained carpet, broken window shade. Bed was comfortable, sink and tub stained had to ask for towels
Stayed 1 night in May 2022

6/10 Okay

Carla

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in May 2022

10/10 Excellent

Dawn

Stayed 2 nights in May 2022

4/10 Poor

Marie

Disliked: Staff & service
I booked my room online, went to the hotel not even 30 minutes later, and they couldn't find my reservation. Plus the clerk said it 'was impossible that you booked online bc we don't even have any rooms'. Not sure who's at fault for that.
Stayed 1 night in Apr 2022

8/10 Good

Josh

Stayed 1 night in May 2022

2/10 Terrible

Kari

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Holes in the doors, sheets were not clean, door near our room was propped open so we didn’t feel safe. Worst hotel experience, would never recommend. If it wasn’t 1 am we would have left! Booked 2 nights only stayed 1 night.
Stayed 2 nights in Apr 2022

2/10 Terrible

Julieta

Stayed 1 night in Apr 2022

2/10 Terrible

Mary

Disliked: Staff & service
Stayed 1 night in Apr 2022

4/10 Poor

Larry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly rundown place avoid if possible
The room smelled bad, kind of a run-down place, check out is supposed to be 11:00 a.m. at 9:00 a.m. housekeeping was beating on the door
Stayed 1 night in Apr 2022

2/10 Terrible

Lorenzo

Traveled with family
I had reserved my room online and when I showed up to the hotel they gave my room away so I had to go to a different hotel for my stay
Stayed 1 night in Mar 2022

2/10 Terrible

Jorge

Disliked: Cleanliness
Stayed 1 night in Mar 2022

8/10 Good

Kipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good value for the cost , it didn’t have anything fancy. It was clean. And quiet
Stayed 1 night in Mar 2022

6/10 Okay

Gary

Location was good. They don't clean your room until you check out.
Stayed 2 nights in Mar 2022

4/10 Poor

Lnda

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please invest in a different pop machine
The soda machine took my money . $1.75 I might add. Note on the machine saying they don't do refunds call the company of the machine.
Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Basic no frills motel, great for a good night to rest
Stayed 1 night in Jan 2022

2/10 Terrible

Ettore

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATROCIOUS EXPERIENCE
Bad management policy resulted in maid's loud, insistent and arrogant knock at the door at 9:15 AM. "If you don't like the knocking, stay home". Said the snotty maid. Unaware that, since the room was paid, it was my home until 11:00 AM...!
Stayed 1 night in Jan 2022

10/10 Excellent

Brandie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2021

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap
This is a great and cheap place to stay!
Stayed 1 night in Dec 2021

6/10 Okay

John

Liked: Staff & service
Room was clean, but bathtub needed to be cleaned better
Stayed 1 night in Nov 2021

2/10 Terrible

Jack

Business traveler, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The host was great. I really didnt do anything except sit my bag down and sat on edge of the bed laid back woke up 3 hours later with cockroache's everywhere went to the bathroom and there is soap still in the bath tub no one cleaned. I dont have bugs and this is u acceptable TRAVELOCITY SHOULD HAVE A BETTER CONTROL ON THE FAMILY QUALITY THEY ARE PROJECTING WHICH IS NOT THE CASE AT THIS PLACE OF BUSINESS I WANT a full refund and i would not recommend this place to anyone in the future. JACK L. HUDSON. JR
Stayed 1 night in Dec 2021

2/10 Terrible

Ashley

Traveled with group
Disliked: Property conditions & facilities
Awful. Bed bugs. Manager was rude as hell
Stayed 1 night in Nov 2021

8/10 Good

John

Stayed 1 night in Oct 2021

10/10 Excellent

Nancy

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021