Exterior
Check availability

Reviews of Best Western Plus Winnipeg Airport Hotel

3 out of 5
Best Western Plus Winnipeg Airport Hotel
1715 Wellington Ave, Winnipeg, MB

Reviews

8.0

Very Good

Rating 10 - Excellent. 412 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 129 out of 1000 reviews" "
Rating 4 - Poor. 90 out of 1000 reviews" "
Rating 2 - Terrible. 59 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristi

Stayed 4 nights in May 2024
Response from Brian on May 14, 2024
Thank you for the feedback. We look forward to your next visit.

8/10 Good

Norma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good service, friendly staff
Stayed 6 nights in Apr 2024
Response from Guest service on May 11, 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

todd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location close to lots of amenities. Room was clean and spacious
Stayed 4 nights in May 2024
Response from Brian on May 10, 2024
Thank you for the feedback. We hope you visit us again soon.

6/10 Okay

Meranda

Disliked: Cleanliness, property conditions & facilities
Property was dirty, rooms was dirty had splatters of food on the walls beside the beds. vomit all over the ground in the outside sitting area with the benches. People always gathered around the elevators, didn’t know if they were waiting or just hanging out, hot tub luke warm and jets didnt work.
Stayed 1 night in May 2024
Response from Brian on May 10, 2024
Thank you for sharing your experience. We will be thoroughly investigating your concerns, so that we can reach resolution, as they are experiences we do not want our guests to have. We hope you give us another chance.

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
Shower was inoperable and carpet in front of bathroom had a large stain and soaking wet
Stayed 1 night in May 2024
Response from Brian on May 10, 2024
Thank you for sharing your experience. We will be thoroughly investigating your concerns, so that we can reach resolution, as they are experiences we do not want our guests to have. We hope you give us another chance.

4/10 Poor

Stephanie

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Guest service on May 11, 2024
Thank you for the feedback. We apologize that you did not enjoy your visit. We hope you visit us again.

10/10 Excellent

Alix, Fulshear

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, efficient and near the airport. Exactly what I needrd
Stayed 1 night in May 2024
Response from Brian on May 10, 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

marco

Business traveler
Disliked: Amenities
it just wasn't as nice as i hoped. the elevator was so slow. Key to my room was not working, had to go back and forth to the front desk 4 times before i had to get another room
Stayed 1 night in May 2024
Response from Brian on May 9, 2024
Thank you for the feedback. We hope you will visit us again soon.

4/10 Poor

Etienne

Business traveler
Disliked: Property conditions & facilities
Close to airport
Stayed 1 night in May 2024
Response from Brian on May 8, 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Harvey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping mall
Stayed 1 night in May 2024
Response from Brian on May 6, 2024
Thank you for the feedback. We look forward to your next visit!

10/10 Excellent

Pamela

Liked: Property conditions & facilities
Hot tub jets weren’t working at the pool.
Stayed 1 night in May 2024
Response from Guest service on May 11, 2024
Thank you for the feedback. We hope you visit us again soon.

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
really great and friendly staff
Stayed 2 nights in Mar 2024
Response from Brian on May 6, 2024
Thank you for the feedback. We look forward to your next visit!

10/10 Excellent

Ronald

Business traveler
Disliked: Amenities
Restaurant was not good, hotel pics are nice but overall not nice in-person, elevators need upkeep, room was good.
Stayed 3 nights in Apr 2024
Response from Brian on May 6, 2024
Thank you for the feedback. We look forward to your next visit!

2/10 Terrible

Jesse

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was extremely loud. Guests were running through the halls all night long, lots of yelling, and a car alarm repeatedly going off in the parking lot that did not get addressed. Very questionable people hanging around in the parking lot. The fitness area and the pool area were both covered in chewed up sunflower seeds so overall the experience was terrible and I would not recommend it. On the plus side, the staff was very friendly.
Stayed 1 night in May 2024
Response from Brian on May 6, 2024
Thank you for letting us know. We will be investigating these issues, as we do not feel it is acceptable for these to occur.

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest service on May 4, 2024
Thank you for the feedback. We hope you visit us again.

10/10 Excellent

Richard, Lower Burrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2024
Response from Brian on May 6, 2024
Thank you for the feedback. We look forward to your next visit!

6/10 Okay

Rev Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water on 5th floor is very slow in warming on both tub and sink.
Stayed 1 night in Apr 2024
Response from Brian on May 2, 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great experience staying here!
Response from Brian on May 1, 2024
Thank you for the feedback. We hope you visit us again!

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Brian on May 1, 2024
Thank you for the feedback. We hope you visit us again!

6/10 Okay

Maureen

Traveled with family
We booked in for 3 nights as we had Volleyball Provincials. We were not let known there was a wedding happening Saturday night, when we booked. Was on the 4th floor and it sounded like the dj was in our room. Lasted till after 1am. I called front desk and there was no rooms available on the top floor and the agent didn’t seem to worried bout it. Would if been nice to know that there was an event happening as I would have booked another place.
Stayed 3 nights in Apr 2024
Response from Brian on Apr 29, 2024
Thank you for the feedback. We apologize that you did not enjoy your visit. We hope you visit us again soon.

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room size
Stayed 1 night in Apr 2024
Response from Guest service on Apr 27, 2024
Thank you for the feedback. We hope you visit us again soon.

6/10 Okay

Steven T

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Brian on Apr 28, 2024
We apologize you did not enjoy your stay. We hope you visit us again soon.

4/10 Poor

Kevin

Traveled with partner
Disliked: Amenities, property conditions & facilities
This hotel should not be in the the top ten near Winnipeg airport. It is just not a nice hotel. Very limited staff, waitress in restaurant is vacuuming while trying to serve clients. Had to ask if they were actually open. The chairs in the lounge were so old and dated you sank uncomfortably into them. No hot water first day. Maintenance got it to warm. Hotels caters to a particular ethnic group
Stayed 2 nights in Apr 2024
Response from Brian on Apr 28, 2024
Thank you for the feedback. We will look into the issues you mentioned for resolution.

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service
.
Stayed 1 night in Apr 2024
Response from Brian on Apr 25, 2024
Thank you for the feedback. We hope you visit us again.

8/10 Good

shraddha

Liked: Amenities
good experience
Stayed 1 night in Apr 2024
Response from Brian on Apr 22, 2024
Thank you for the feedback. We look forward to your next visit.

10/10 Excellent

Phill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv remote didn’t work for the tv. And the cable was unplugged when we arrived. Just 1 night so it wasn’t a big deal but would have for sure been nice to have.
Stayed 1 night in Apr 2024
Response from Brian on Apr 22, 2024
Thank you for the feedback. We hope you visit us again soon!

10/10 Excellent

Lorne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport Front desk and housekeeping very accommodating
Stayed 4 nights in Apr 2024
Response from Brian on Apr 22, 2024
Thank you for the feedback. We hope you visit us again soon!

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable
Stayed 3 nights in Apr 2024
Response from Brian on Apr 22, 2024
Thank you for the feedback. We hope you visit us again soon!

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at the front desk and in the restaurant.
Stayed 1 night in Apr 2024
Response from Guest service on Apr 20, 2024
Thank you for the feedback. We hope you visit us again.

8/10 Good

Joanne

Traveled with family
It would ease the mind to have all mattresses covered with bedbug covers. Some other hotels have them.
Stayed 1 night in Apr 2024
Response from Brian on Apr 19, 2024
Thank you for the feedback. We hope you visit us again.

10/10 Excellent

Mhia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brian on Apr 23, 2024
Thank you for the feedback. We hope you visit us again soon.

6/10 Okay

Serge

Business traveler
Disliked: Property conditions & facilities
Hotel needs a face lift. Decor old and from the 1990’s Didn’t have hot water on last day.
Stayed 3 nights in Apr 2024
Response from Brian on Apr 17, 2024
Thank you for the feedback. We hope you visit us again.

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded which was a pleasant surprise.
Stayed 1 night in Apr 2024
Response from Brian on Apr 17, 2024
Thank you for the feedback. We hope you visit us again.

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Did a good job getting me to airport.
Stayed 1 night in Apr 2024
Response from Brian on Apr 15, 2024
Thank you for the feedback. We hope you visit us again soon.

4/10 Poor

Kyle

Stayed 4 nights in Apr 2024
Response from Brian on May 2, 2024
Thank you for the feedback. We hope you visit us again.

4/10 Poor

Rochelle

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest service on Apr 13, 2024
We apologize you did not enjoy your stay. We hope you visit us again soon.

8/10 Good

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2024
Response from Guest service on Apr 12, 2024
Thank you for the feedback. We look forward to your next visit,

8/10 Good

Shayne

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Guest service on Apr 13, 2024
Thank you for the feedback. We look forward to your next visit

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Guest service on Apr 12, 2024
Thank you for the feedback. We look forward to your next visit,

10/10 Excellent

Steven, Etobicoke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Big room. Hot water!
Stayed 2 nights in Apr 2024
Response from Guest Service on Apr 11, 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Merle

Traveled with partner
Well kept. Nice.
Stayed 1 night in Apr 2024
Response from Brian on Apr 10, 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Merle

Convenient
Stayed 1 night in Apr 2024
Response from Brian on Apr 10, 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Yuvraj

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Guest service on Apr 9, 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel would stay again
Stayed 1 night in Apr 2024
Response from Brian on Apr 8, 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Stacy Ann Martin

Stayed 1 night in Mar 2024
Response from Brian on Apr 25, 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Raymond

Liked: Staff & service, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Apr 2024
Response from Brian on Apr 5, 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Jeremiah

Stayed 1 night in Apr 2024
Response from Brian on Apr 23, 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management looked after our needs. Very happy with the services.
Stayed 3 nights in Mar 2024
Response from Brian on Apr 3, 2024
Thank you for your feedback. We hope you visit us again.

10/10 Excellent

Claudia

Good
Stayed 2 nights in Mar 2024
Response from Brian on Apr 2, 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Good location if you like shopping at bigger outlet malls. Close proximity to airport. Staff is friendly and accommodating.
Stayed 2 nights in Mar 2024
Response from Brian on Apr 2, 2024
Thank you for the feedback. We hope you visit us again soon.