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“We had a wonderful stay, what a unique place with all conveniences catered for. We spent an evening at the fire pit toasting marshmallows (included in the fire pit package price). The hosts are very friendly and accommodating, I would recommend Truly Kentish Holiday Lets. ”

“L'accueil était parfait ! Emplacement idéal pour rejoindre les centres d'intérêt de Londres facilement. Je recommande !”

“Good spot a little bit far from tourists location but clean and good host ”

“Arrived at the property and called to check in. Was told that property was closed for refurbishment and I had to go to a different property managed by them 15 minutes away. Got there and room was minimal and bare. Host was nice but it wasn’t an aparthotel as the original one was advertised as. I left and booked a night at a local Travelodge instead. ”

“Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that……

“No one took care of our check in. We waited for the staff to come for an hour in the rain but still no one showed up. Finally he guided on the phone to get in the apartment. This is ridiculous! The kitchenwares were all very dirty which couldn't be used if we didn't wash it ourselves. But there was no detergent provided. The washing machine and the toaster were very so dirty that we didn't try to use them. However the cleaning charge of £50 was still charged! We asked the staff to come twice……