Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
2.0 out of 5
1.7 Room cleanliness
2.0 Service & staff
2.0 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by Oskari from Espoo

Not horrible

Posted Mar 28, 2016 on Hotels
I never write any reviews, but seeing that there are not much reviews for us westerners, here's a short one: The hotel is certainly not horrible. Clean sheets, clean towels. The floor is dusty (slippers are provided), and the ceiling has stains, but this is China. Reception only knows basic English, yet again this is China. Busses to airport and Terrecotta warriors are within few blocks. So, if you're tired backbag traveller and you only need basic comforts with good location, you should feel fine with this one. Yes, there is good connection with free wifi, but again, this China so no FB, Foogle or Spotify for you my friend.
1 out of 5
by A verified traveler

HORRIBLE!!!!

Posted Sep 17, 2014
Pros: Nada
Cons: Todo
Location: El taxista estuvo más de una hora buscando el Hotel, no está bien indicado. En las inmediaciones hay un centro comercial y el metro está cerca.
El peor hotel en el que hemos estado en China sin duda. Al llegar, a pesar de que el mail de confirmación de Expedia informaba de que había sido pagado, no lo estaba, por lo que nos pasamos más de una hora intentando hablar con el personal del hotel (que por supuesto no hablaba inglés y con el que nos comunicábamos mal a base del un traductor online) para decidir si teníamos que pagarlo o no. Después de hablar con la compañía que tiene contratada Expedia en China, tuvimos que pagar la habitación. Además de que la distribución de las habitaciones era un poco rara, cuando entramos nos encontramos con que ni era cama de matrimonio (opción que habíamos seleccionado al reservar la habitación) ni había wifi (opción que Expedia informaba de que tenían todas las habitaciones). Cuando bajamos a reclamar, no nos dieron ninguna solución para el wifi, y nos dijeron que las habitaciones con cama doble eran más caras. Decidimos juntar las camas, y al moverlas vimos una cantidad de polvo y suciedad debajo de la cama que era desagradable. El olor de la habitación tampoco ayudaba nada. No contentos con la experiencia, en las dos noches que pasamos ahí nos despertamos en mitad de la noche por las picaduras de mosquitos y, estoy convencía, pulgas que había en esa habitación. No lo recomendaría por nada del mundo, ya que ni siquiera está acorde con el precio que pagas.
2 out of 5
by A verified traveler

Affordable, but dirty floors

Posted Sep 11, 2014 on Hotels
As said in the title, the biggest fault for me was the dirty, almost filthy carpet. I understand that in someplaces it is customary to wear shoes indoors (the hotel did provide slippers to wear), but come on, that can't mean that you never, ever, clean the floor. Otherwise I think the room was quite clean. Furniture and appliances were old. There was an electric kettle, bathroom had a western toilet and toilet paper. I didn't actually stay the night, so I can't say anything about the comfyness of the beds, or the food. The book with services and prices that was in the room was VERY old. There was an ''internet port'' and a cable in the room, but there was no info on whether or not using it (if it worked) would have cost something. I asked about wifi, but the person said thay didn't have it. One very big issue was that staff speaks very little English. Most of them tried to be very helpful though, but there was the language barrier. I speak a little Chinese so I could get by. One good thing was that there is Bank of China ATMs just around the corner, literally. You exit the hotel and walk left, and turn around the corner. The first ATM I saw (not behind the corner but next to the hotel) had a packet of cigarettes or something stuck in the card slot, but then I went around the corner and there was a Bank of China. The name of the hotel in Chinese characters is 西安尚德大厦, and the address is 新城区尚德路155号 (useful if you don't speak Chinese and need to get taxi there or something).