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Reviews of Yufuin Akarinoyado

2.5 out of 5
Yufuin Akarinoyado
Kawakami 2915-15, Yufuin, Yufu, Oita

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 101 reviews" "
Rating 8 - Good. 32 out of 101 reviews" "
Rating 6 - Okay. 8 out of 101 reviews" "
Rating 4 - Poor. 6 out of 101 reviews" "
Rating 2 - Terrible. 3 out of 101 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kaye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms with basic cooking facilities. Ability to book private onsen time, with open air options.
Stayed 2 nights in Apr 2024

8/10 Good

Agnes

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Only stairs moving luggage’s to 3rd floor
Stayed 1 night in Jan 2024

10/10 Excellent

HSIULING

Stayed 2 nights in Jan 2024

10/10 Excellent

Yu

Stayed 1 night in Dec 2023

10/10 Excellent

Yiu Man

Stayed 1 night in Dec 2023

10/10 Excellent

Mei Yun

Stayed 1 night in Nov 2023

8/10 Good

Shintaro

Stayed 1 night in Nov 2023
Response from 湯布院明かりの宿 on Nov 25, 2023
先日のご宿泊、誠にありがとうございます。当館でいい時間をお過ごし頂き、スタッフ一同大変嬉しく思っております。是非またお越しくださいませ。ありがとうございました。 湯布院明かりの宿

10/10 Excellent

Lei

Stayed 1 night in Sep 2023
Response from YUFUIN AKARINOYADO on Sep 16, 2023
THANK YOU VERY MUCH FOR STAYING AT YUFUIN AKARINOYADO AND TAKING YOUR TIME TO GIVE US YOUR EXCELLENT REVIEWS.WE WISH YOU HAVE A WONDERFUL DAYS.SEE YOU AGAIN SOON.

10/10 Excellent

KAHO

Stayed 1 night in Jul 2023
Response from Yufuin Akarinoyado on Jul 29, 2023
안녕하세요. 유후인 램프 오야도를 이용해 주셔서 감사합니다. 또한 소중한 후기 감사합니다.빨리 돌아와서 우리 고양이들과 놀아주세요.좋은 하루 보내시기 바랍니다.감사합니다.Yufuin Akarinoyado

10/10 Excellent

WK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
有免費泊車，非常適合自駕，溫泉♨️屬於私家溫泉，共有3個，分別位於1樓，3樓及天台，每次使用時間30分鐘，有時要等候，幾分鐘路程就有Lawson, 非常方便，距離市中心幾分鐘車程，搵食非常容易，到附近的金鱗湖遊覽只是10分鐘以內車程，位置極佳，只是旅館本身有些舊，但設備還是齊全，可以接受。
Stayed 2 nights in Jul 2023
Response from Yufuin Akarinoyado on Jul 22, 2023
感謝您留下精彩的評論。感謝您入住 Akarinoyado 並對我們的服務表示讚賞。您的客氣話極大地激勵了我們辛勤工作的員工。對於您入住期間的任何錯誤或不便，我們深表歉意。我希望有一天能再見到你。祝你今天過得愉快。再次感謝您使用 Akarinoyado。

6/10 Okay

Wai Ching

Stayed 2 nights in Jun 2023
Response from Yufuin Akarinoyado on Jul 22, 2023
感謝您留下精彩的評論。感謝您入住 Akarinoyado 並對我們的服務表示讚賞。您的客氣話極大地激勵了我們辛勤工作的員工。對於您入住期間的任何錯誤或不便，我們深表歉意。我希望有一天能再見到你。祝你今天過得愉快。再次感謝您使用 Akarinoyado。

10/10 Excellent

Joe

Stayed 2 nights in Jul 2023
Response from Yufuin Akarinoyado on Jul 22, 2023
感謝您留下精彩的評論。感謝您入住 Akarinoyado 並對我們的服務表示讚賞。您的客氣話極大地激勵了我們辛勤工作的員工。對於您入住期間的任何錯誤或不便，我們深表歉意。我希望有一天能再見到你。祝你今天過得愉快。再次感謝您使用 Akarinoyado。

8/10 Good

Li-Chao

Stayed 1 night in Jun 2023
Response from Yufuin Akarinoyado on Jun 28, 2023
感謝您的寶貴意見。很抱歉給您帶來不便。我們將盡最大努力改善我們的服務。祝您度過美好的一天。感謝您光臨我們的酒店。湯布院明かりの宿

10/10 Excellent

hyeji

Stayed 1 night in Jun 2023
Response from Yufuin Lamp no Yado on Jun 22, 2023
Thank you for your review.Have a good day.

8/10 Good

Kyungtae

Stayed 1 night in Jun 2023
Response from Yufuin Akarinoyado on Jun 15, 2023
thank you very much for the review.Have a good day.

10/10 Excellent

YU FANG

Stayed 1 night in Jun 2023
Response from Yufuin Akarinoyado on Jun 15, 2023
thank you very much for the review.Have a good day.

8/10 Good

Jillian

Stayed 3 nights in May 2023
Response from 湯布院あかり宿 on May 15, 2023
Thank you for your review.Have a good day.

4/10 Poor

Dr. Sergio

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
In the promotion of the hotel they mentioned the cost of ¥65.000, with a big discount. The room we stayed is not a ¥65.000 room It is a lay. The staff service was not good, besides the fact that nobody was in the front desk, you have to call them (bell) every time. Very unprofessional. My family and I often go to Yufuin. We WONT stay again in that "ryokan".
Stayed 1 night in Feb 2023
Response from 湯布院あかり宿 on Feb 11, 2023
Thank you for your valuable review.We apologize for the inconvenience caused to you during your stay.We will try our best to improve our services.Thank you for pointing out our weak performance. We will be more careful about our guests.We hope you have a good day.Yufuin Akarinoyado

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place for family stay
We had a lovely stay and would definitely like to come back here. The manager was very friendly. And the onsen facility at the hotel had an amazing view of the mountains.
Stayed 1 night in Sep 2020
Response from Yufuin Akari no Yado on Sep 22, 2020
Thank you very much for staying at our hotel and we appreciate your amazing message. We would like you to come here again:) Thank you very much, have a nice day!

8/10 Good

Lai Ying

Liked: Cleanliness, staff & service, property conditions & facilities
鄰近火車站/高速巴士站，附近有超市/便利店，十分方便，職員很親切，地方整潔
Stayed 2 nights in May 2024

6/10 Okay

まりこ

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
お風呂の貸切は他の人と入ることないしいいんたけど、入れない立場からしたらせめて男湯女湯わけて、フリータイムを設けてくれたら貸切関係なく入れるのに…とおもいました。男女一緒のトイレには汚物入れはないし、人感センサーで便座に座ってたら急に真っ暗になりビックリでした。 駐車場もナンバーを控えるとかカギを預かるとかそういうのがないから、朝出ようとしたら白線以外に止めてる車や2つ隣ぐらいに大きな車止まってて出れずに困りました。白線以外にはカラーコーンを置くなど対策をお願いしたいです。
Stayed 1 night in Mar 2024

10/10 Excellent

MEI SHU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

SHAOYU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫泉很棒，服務親切，停車方便，lawson很近方便，沒電梯扛一堆行李有點累
Stayed 2 nights in Jan 2024

10/10 Excellent

Dongbin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

MASATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Wai Keung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適的私人温泉酒店。
JR站數分鐘路程，房間清潔空間大，只是私人洗手間較細。酒店有三個温泉浴室，晚上不用預約，很多時間都無人，可獨自享用，十分舒適。
Stayed 1 night in Dec 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Fu-Chi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
下次到訪還會入住
Stayed 1 night in Nov 2023

8/10 Good

kit heung kitty

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Nov 2023

6/10 Okay

yun fan

Liked: Staff & service
附近晚餐選擇少
Stayed 1 night in Oct 2023
Response from Yufuin Akarinoyado on Nov 4, 2023
下午好，尊敬的客人，非常感谢您的宝贵反馈。我们希望您在我们酒店度过了愉快的时光。我们一直在努力改进和提升我们的表现并让我们的客人满意。对于您在由布院灯之宿住宿期间造成的任何不良表现或不便，我们深表歉意。我们希望很快再见到你。我们祝您度过愉快的一天。湯布院あかりの宿

10/10 Excellent

Mi Ling

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
很近火車站，旁邊有便利店，職員懂英語及有禮貌，狗店主好有善可愛，不足是晚間無櫃檯服務，只有3間細小私人温泉，自我監察享用半小時，要預訂或先到先得。
Stayed 1 night in Oct 2023
Response from Yufuin Akarinoyado on Nov 4, 2023
下午好，尊敬的客人，非常感谢您的宝贵反馈。我们希望您在我们酒店度过了愉快的时光。我们一直在努力改进和提升我们的表现并让我们的客人满意。对于您在由布院灯之宿住宿期间造成的任何不良表现或不便，我们深表歉意。我们希望很快再见到你。我们祝您度过愉快的一天。湯布院あかりの宿

10/10 Excellent

HEESUNG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원이 친절하고 온천 시설이 좋으며 개와 고양이가 귀엽다
Stayed 1 night in Oct 2023
Response from Yufuin Akarinoyado on Oct 21, 2023
유후인 아카리노야도를 이용해주시고, 시간을 내어 이렇게 멋진 리뷰를 남겨주셔서 감사드립니다.이곳에서 즐거운 시간을 보내셨기를 바랍니다.투숙하시는 동안 불편을 끼쳐드린 점 진심으로 사과드립니다.더욱 나은 서비스를 제공하고 고객님께 만족을 드릴 수 있도록 최선을 다하겠습니다.곧 다시 뵙기를 바랍니다.좋은 하루 보내시기 바랍니다.다시 한번 저희 호텔을 방문해 주셔서 감사드립니다.YUFUIN AKARINOYADO

10/10 Excellent

MiKyung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
지난8월에 1박2일 머물고 올 10월에 2박3일 재숙박- 세월이 묻어나는 시설이지만 깨끗하고 1.3. 루프탑 온천탕이 있어 너무 좋았습니다. 버스터미널에서 10분걸리고 유후인 거리거리 다니기 좋은 위치라 재숙박의사있습니다. 엘베가 없어서 짐을 올리기가 살짝 힘들었습니다
Stayed 2 nights in Oct 2023
Response from Yufuin Akarinoyado on Oct 21, 2023
유후인 아카리노야도를 이용해주시고, 시간을 내어 이렇게 멋진 리뷰를 남겨주셔서 감사드립니다.이곳에서 즐거운 시간을 보내셨기를 바랍니다.투숙하시는 동안 불편을 끼쳐드린 점 진심으로 사과드립니다.더욱 나은 서비스를 제공하고 고객님께 만족을 드릴 수 있도록 최선을 다하겠습니다.곧 다시 뵙기를 바랍니다.좋은 하루 보내시기 바랍니다.다시 한번 저희 호텔을 방문해 주셔서 감사드립니다.YUFUIN AKARINOYADO

8/10 Good

Hanseul

Traveled with family
무인이여서 처음에 헷갈렸는데 천천히힌다보면괜찮고 생각보다 하타카역이랑 접근성도좋았습니다
Stayed 1 night in Oct 2023
Response from Yufuin Akarinoyado on Oct 21, 2023
유후인 아카리노야도를 이용해주시고, 시간을 내어 이렇게 멋진 리뷰를 남겨주셔서 감사드립니다.이곳에서 즐거운 시간을 보내셨기를 바랍니다.투숙하시는 동안 불편을 끼쳐드린 점 진심으로 사과드립니다.더욱 나은 서비스를 제공하고 고객님께 만족을 드릴 수 있도록 최선을 다하겠습니다.곧 다시 뵙기를 바랍니다.좋은 하루 보내시기 바랍니다.다시 한번 저희 호텔을 방문해 주셔서 감사드립니다.YUFUIN AKARINOYADO

10/10 Excellent

Tak Kee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from YUFUIN AKARINOYADO on Sep 16, 2023
THANK YOU VERY MUCH FOR STAYING AT YUFUIN AKARINOYADO AND TAKING YOUR TIME TO GIVE US YOUR EXCELLENT REVIEWS.WE WISH YOU HAVE A WONDERFUL DAYS.SEE YOU AGAIN SOON.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這是一家寵物友善的住宿點 不過沒有早餐的選項 雖然提供了礦泉水 建議可以改用飲水機更加環保
Stayed 1 night in Aug 2023
Response from Yufuin Akarinoyado on Aug 27, 2023
下午好，感謝您入住由布院 Akarinoyado。 另外，感謝您寫下寶貴的反饋意見。 我們希望您能夠度過一段美好的時光。 如果您在入住期間有任何不便，我們深表歉意。我們將等待您的下次光臨。祝你有美好的一天。

10/10 Excellent

CHENG-SHAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, only few minutes walking from the train station. Everything in the hotel is just right, not too much and not too little as well. I would stay at the hotel again if I visit Yufuin.
Stayed 1 night in Aug 2023
Response from Yufuin Akarinoyado on Aug 19, 2023
Good Afternoon,Thank you for your lovely review.Thank you for praising pur services.We will be eagerly waiting for your next visit.Thank you once again for staying at Yufuin Akarinoyado.Have a good day.

10/10 Excellent

HAKMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Yufuin Akarinoyado on Aug 19, 2023
소중한 의견 감사합니다.불편에 대해 사과드립니다.서비스 향상을 위해 최선을 다하겠습니다.우리는 당신에게 멋진 하루를 기원합니다.저희 호텔을 찾아주셔서 감사합니다.Yufuin Akarinoyado

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素敵なお宿でした。
宿の方がとても親切で安心しました。お出迎えしてくれたネコちゃんも可愛くて◎
Stayed 1 night in Aug 2023
Response from 湯布院明かりの宿 on Aug 19, 2023
この度は当館にご宿泊いただき誠にありがとうございました。滞在中はゆっくりお過ごしいただけましたでしょうか？また機会があればぜひいらしてください！

10/10 Excellent

HYE RI

Stayed 1 night in Aug 2023
Response from YUFUIN AKARINOYADO on Sep 16, 2023
THANK YOU VERY MUCH FOR STAYING AT YUFUIN AKARINOYADO AND TAKING YOUR TIME TO GIVE US YOUR EXCELLENT REVIEWS.WE WISH YOU HAVE A WONDERFUL DAYS.SEE YOU AGAIN SOON.

10/10 Excellent

??

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
일본의 정취를 가득 느낄 수 있습니다. 직원분들은 친절하고 온천은 훌륭합니다. 정원은 개구리가 보일 정도로 자연 친화적이고 덕분에 좋은 여행이 되었습니다.
Stayed 1 night in Jul 2023
Response from Yufuin Lamp no Yado on Jul 22, 2023
안녕하세요. 유후인 램프 오야도를 이용해 주셔서 감사합니다. 또한 소중한 후기 감사합니다.빨리 돌아와서 우리 고양이들과 놀아주세요.좋은 하루 보내시기 바랍니다.감사합니다.Yufuin Akarinoyado

8/10 Good

Sumin

Traveled with group
Liked: Staff & service, property conditions & facilities
너므 편하게 온천도 하고 잘 놀다 갑니다!!!
Stayed 1 night in Jul 2023
Response from Yufuin Akarinoyado on Jul 22, 2023
안녕하세요. 유후인 램프 오야도를 이용해 주셔서 감사합니다. 또한 소중한 후기 감사합니다.빨리 돌아와서 우리 고양이들과 놀아주세요.좋은 하루 보내시기 바랍니다.감사합니다.Yufuin Akarinoyado

10/10 Excellent

??

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
조용해서 숙소로 이용하기 좋고, 직원분들이 되게 친절합니다.
Stayed 1 night in Jul 2023
Response from Yufuin Akarinoyado on Jul 22, 2023
Good Afternoon,Thank you for your lovely review.Thank you for praising pur services.We will be eagerly waiting for your next visit.Thank you once again for staying at Yufuin Akarinoyado.Have a good day.

8/10 Good

??

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2023
Response from Yufuin Akarinoyado on Jul 22, 2023
Good Afternoon,Thank you for your lovely review.Thank you for praising pur services.We will be eagerly waiting for your next visit.Thank you once again for staying at Yufuin Akarinoyado.Have a good day.

10/10 Excellent

SOYOUNG

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Yufuin Akarinoyado on Jun 28, 2023
소중한 의견 감사합니다.불편에 대해 사과드립니다.서비스 향상을 위해 최선을 다하겠습니다.우리는 당신에게 멋진 하루를 기원합니다.저희 호텔을 찾아주셔서 감사합니다.Yufuin Akarinoyado

10/10 Excellent

Louie

Stayed 1 night in Jun 2023
Response from Yufuin Akarinoyado on Jul 3, 2023
Thank you very much for visiting us.Also, thank you for your valuable review. We look forward to your next visit.have a good day.

8/10 Good

JEONGHWA

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
가성비 좋은 숙소입니다
유후인역에서 가까워 좋아요. 숙소가 3층이었는데 엘베가 없어 당황했으나 직원분들이 가방 옮겨주셨어요. 체크아웃할 때는 이른 시간이라 직원이 없어 직접 가지고 내려왔는데 힘들었어요. 직원분들 친절하시고 체크아웃 때 인스닥스 사진이랑 우마이봉 과자, 엽서 등을 기념품으로 챙겨 줘 기분 좋았어요. 온천탕은 예약제로 운영해 프라이빗 하고 좋았는데 이전 사용자가 남자들일수도 있어 사용시 좀 찝찝하긴 합니다. 문화가 달라 그런지 같은 탕을 남자 여자 상관없이 예약하는 순서대로 사용하게 되어 있고 사용할 때마다 탕 물을 다시 받는게 아니라 좀 그러네요
Stayed 2 nights in May 2023
Response from 湯布院あかり宿 on May 25, 2023
좋은 리뷰를 남겨주셔서 감사합니다.Akarinoyado를 이용해 주셔서 감사합니다.당신의 친절한 말은 또한 열심히 일하는 우리 직원들에게 큰 동기 부여가 됩니다.머무시는 동안 오류나 불편을 끼쳐드려 죄송합니다.언젠가 다시 뵙기를 바랍니다.오늘 좋은 하루 되세요.Akarinoyado를 이용해 주셔서 다시 한 번 감사드립니다.전 직원으로부터

10/10 Excellent

sung mi

Stayed 1 night in Apr 2023
Response from 湯布院あかり宿 on Apr 21, 2023
Thank you so much.Have a good day.

10/10 Excellent

SEUNGJIN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
무료 자전거 서비스와 온천이 너무 좋았어요~
Stayed 1 night in Mar 2023
Response from 湯布院あかり宿 on Mar 23, 2023
소중한 후기 감사합니다.좋은 하루 보내세요.