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"clean and spacious room, hotel is next to metro station"

"A bit far from city"

"It was quite difficult finding this hotel. Hopefully, clearer directions with pictures showing the way to the hotel ground floor entrance or to the 5th floor hotel lobby can be provided for guests booking this hotel. Other than this, the room was very comfortable and large which I liked very much. It was close to the mall below with lots of options for just about everything you need."

"very nice hotel, very clean, breakfast buffet was very good with lot of choice, western and chinese, and very good point, at the reception and at the restaurant, ther eis some people who speak english!"

"From all the places I have been to in China, this place just stands out on top. The staff were super helpful, and everyone I talked to there could speak English. Here I want to make a special mention of Sunny and Evan at reception. They went out of their way to help us with rebooking our room, and to know more about the area and activities. The rooms are spacious and well kept, the food great, specially the buffet at night. The hotel and grounds are super beautiful, the waterfall pool...

"Good location close to airport. Free airport transfer."

"They set room air conditioning to 26 degrees and we cannot change it. Roasted and could not get good night's sleep. "

"very high class"

"Comfortable and large room. But take note there is a charge for use of disposable amenities like toothbrush and even hand soap (apparently a city council initiative). Nice view and location."

"位置在新城区 江边，楼下有个商场，餐饮很多，还有家早餐厅吃的种类丰富，特别推荐咸豆浆，北方没有的一定要尝试一下 酒店服务很好，地下停车场走的时候记得在前台报车号 旅行目的地: 1、江两岸看夜景 主要就是灯光秀，没有各软件上的无人机表演 2、动物园 3，西溪湿地 博物馆很好又凉快又长知识 4.西湖国宾馆 紫薇厅吃的西湖醋鱼 遥看雷峰塔 当然也进去登塔了 必须到此一游"