Zwin Tours

The hotel was clean, well maintained and the room was comfortable; the bed was large, comfortable, and with good pillows. The bathroom was an excellent size and very good quality fixtures and fittings. We were pleased to have a coffee machine, fridge, safe and large wardrobe with plenty of coat hangers, as well as coat hooks, shelves and shoe storage. There were no available electric points at the bedside, with the only 2 in the room being in the corner behind the desk or near the floor beside the mirror - a little inconvenient, but not a huge problem. We were very disappointed to find the beautiful bar and terrace area which are shown in many photos we're not open while we were there at the times advertised. This was a shame as it had been a big appeal to us when booking the hotel. We did go to the restaurant which served breakfast one evening as it was the only 'bar' area open - and we were horrified to find a single shot of vodka was €12 with a sprite mixer an extra €5. I'm not sure we have ever been charged €17 (or equivalent) for a single spirit drink anywhere we have travelled! Outrageous prices. Overall though we enjoyed our stay at Le Châtelain ad the room and hotel areas were lovely, and a good location close to transport links with tram and bus stops close by.

I had a truly excellent stay at Juliana — the overall level of comfort, attention to detail and service is exactly what you would expect from a refined luxury property. The room, spa and overall atmosphere were outstanding, and the breakfast in particular deserves a special mention — one of the best I’ve experienced, with fresh, high-quality products and great execution. I would also like to highlight the concierge team, who were consistently kind, attentive and genuinely welcoming — a great asset to the hotel and a pleasure to interact with throughout my stay. If I may share one small observation, I believe the cocktail bar experience has the potential to be elevated to fully match the level of the rest of the hotel. With a slightly more structured approach, it could become a real highlight. Overall, a fantastic stay and I would absolutely return.

Situé dans le quartier européen cet hôtel était parfait pour moi. Près des transports en commun. C'est anglophone comme établissement. Le personnel était très gentil et accueillant. Vous devez aller prendre un café et un sandwich au Utamu juste à côté. Bon voyage!