8.8/10 Excellent! (1,010 reviews)
The hotel entrance that we primary used (closest to our room) was untidy, with spilled candy on the floor that wasn't cleaned up during the 2 nights/3 days we stayed there. Otherwise the hotel was clean, and our beds were clean and comfortable. However, several things didn't work, and it seems that the management is not keeping up on maintenance. The TV in our room wouldn't connect, and the remote was not functioning. (Probably needed new batteries.) The cover to the AC was not fully mounted. The showerhead leaked severely from the head before coming out of the sprayer, making the spray a limp drizzle. The staff were helpful, but we had to wait every time we went to the front desk, sometimes with a sign that said "We'll be back soon."
Felt like a nice hotel where the management was skimping on maintenance and staffing.
Reviewed on Jun 21, 2025