9/10 Wonderful! (1,214 reviews)
Beautiful hotel. Smaller rooms. The $100 a night deposit in case you eat/drink anything from their mini bar was not expected, we paid $500, we called ahead to ask about any fees and were told no. They did refund it when you check out. Having to pay the resort fee (we paid $270) even if you don’t use the beach chairs and thin short beach towels (no umbrella included) was not worth it. That’s $750 at check in for 5 nights.
We were placed in the wrong room, nobody assisted us to our room or with luggage, but they did move us to another room similar to what we paid for once we asked, us finding and hauling luggage again. The room had a strange sulfur smell and shower smelled like urine even after the cleaning service. They do have clean towels and comfortable bed. The rug was incredibly stained. Shampoos and Conditioners not very high quality for the fancy price.
Espanola way is a small street that is cute but very clearly over priced and directed towards tourists, you can’t walk without people (hardworking and obviously doing their job) trying to get you to sit and eat. Everywhere else looks rough and not cute. It’s fine depending on what you’re coming for but the fees seem like a cash grab and not really including any of the “traditional hotel” amenities. Cute for photos but I wouldn’t classify it as a 4/5 star hotel at all, for the price you can go elsewhere and just stop here for pics.
Reviewed on Jul 3, 2025
