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Mercure Pont d'Avignon Centre

4.0 star property
Hotel with a restaurant, steps from Pont Saint-Bénézet

Choose dates to view prices

Photo gallery for Mercure Pont d'Avignon Centre

Daily buffet breakfast (EUR 18 per person)
Meeting facility
Exterior
In-room safe, individually furnished, desk, blackout drapes
In-room safe, individually furnished, desk, blackout drapes
Located in central Avignon, Mercure Pont d'Avignon Centre combines tranquility with culture. Visitors browse the art gallery, dine at Racine restaurant, shop at designer stores, or relax on the terrace. Guests consistently praise the attentive staff and well-maintained property.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Privilege Room, 1 Double Bed and 1 Single Sofa Bed

In-room safe, individually furnished, desk, blackout drapes

Privilege Room, 1 Double Bed and 1 Single Sofa Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Hair dryer
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room (1 Double Bed and 1 Single Sofa Bed)

In-room safe, individually furnished, desk, blackout drapes

Superior Room (1 Double Bed and 1 Single Sofa Bed)

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 183 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, individually furnished, desk, blackout drapes

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, individually furnished, desk, blackout drapes

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(24 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
Rue Ferruce Quartier Balance, Avignon, Vaucluse, 84000

What's nearby

  • Pont Saint-Bénézet - 2 min walk - 0.1 miles
  • Avignon Cathedral - 2 min walk - 0.1 miles
  • Palais des Papes - 5 min walk - 0.3 miles
  • Place de l'Horloge - 5 min walk - 0.3 miles
  • Avignon Festival - 12 min walk - 0.7 miles

Getting around

  • Avignon Central Station - 14 min walk
  • Avignon (AVN-Caumont) - 19 min drive

Restaurants

  • ‪Café In and Off - ‬2 min walk
  • ‪L'Opéra Café - ‬3 min walk
  • ‪La Civette - ‬3 min walk
  • ‪Cafe Roma - ‬7 min walk
  • ‪Restaurant La Mirande - ‬5 min walk

About this property

Mercure Pont d'Avignon Centre

Upscale hotel near Palais des Papes
Located close to Pont Saint-Bénézet and Fort St-Andre, Mercure Pont d'Avignon Centre provides an adjacent golf course, a terrace, and an art gallery on site. The on-site local cuisine fine-dining restaurant, Racine, offers lunch and dinner. In addition to designer stores on site and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, luggage storage, and outdoor furniture
  • An elevator, free newspapers, and laundry services
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 88 individually furnished rooms offer perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • LCD TVs with cable channels
  • Wardrobes/closets, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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8.6 out of 10, Excellent, 1,013 reviews
$100 nightly
The price is $116
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Total with taxes and fees
Avignon Grand Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 26.80 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Racine

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Designer stores
  • Evening entertainment
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (2,367 square feet of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from October 20 2025 to April 12 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 26.80 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Pont
Mercure Pont d'Avignon
Mercure Pont Hotel
Mercure Pont Hotel d'Avignon
Pont d'Avignon
Accor Pont d Avignon
Mercure Pont d`Avignon Hotel Avignon
Mercure Pont d'Avignon Centre Hotel
Mercure Pont d'Avignon Centre
Mercure Pont D'avignon Avignon
Mercure Pont d'Avignon Centre Hotel
Mercure Pont d'Avignon Centre Avignon
Mercure Pont d'Avignon Centre Hotel Avignon

Frequently asked questions

Is Mercure Pont d'Avignon Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Pont d'Avignon Centre?

Self parking is available for EUR 26.80 per day.

What time is check-in at Mercure Pont d'Avignon Centre?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Pont d'Avignon Centre?

Check-out is at noon.

Where is Mercure Pont d'Avignon Centre located?

Located in Avignon City Centre, this golf hotel is steps from Pont Saint-Bénézet and Palais des Papes. Fort St-Andre and Castle of Châteauneuf-du-Pape are also within 12 mi (20 km). Avignon Central Station is 14 minutes by foot and Villeneuve-les-Avignon Station is 20 minutes.

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Mercure Pont d'Avignon Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 305 out of 724 reviews
Rating 8 - Good. 293 out of 724 reviews
Rating 6 - Okay. 88 out of 724 reviews
Rating 4 - Poor. 26 out of 724 reviews
Rating 2 - Terrible. 12 out of 724 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming. Nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Desiree Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Place to Stay

Wonderful stay in a great location. Everything about our time here was perfect.
Stayed 2 nights in Oct 2023

10/10 Excellent

Annik

Liked: Amenities
Nice people, nice pool, nice rooms!
Stayed 1 night in Aug 2023

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

We had a lovely stay at the hotel, staff were polite and friendly
Stayed 3 nights in Sep 2023

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has the best location form visiting the Pope's former residence
Stayed 6 nights in Dec 2023

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in Avignon.for visit to the city

Best possible location in the city Easy onsite parking garage. rooms comfortable. had English channels on TV easy to walk to Palace and to good restaurants.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lawrence

Liked: Staff & service, amenities, property conditions & facilities
Excellent front reception desk
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff all around, and wonderfully helpful.
Stayed 2 nights in Aug 2023

10/10 Excellent

Faraz

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff! Fabrizio at guest services went above and beyond . Great stay!
Stayed 1 night in May 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Salma was amazing and excellent customer services. Highly recommend this place.
Stayed 1 night in Sep 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Comfortable beds. Well supplied room. Convenient to sights and shopping.
Stayed 2 nights in Sep 2023

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avginon

front desk staff was excellent, very friendly and informative
Stayed 1 night in Aug 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service
The hotel was in a terrific location. It was quiet and tidy. We had a pretty view. The staff was helpful, especially the bartender who cheerfully opened a bottle of wine for us that we bought at a local winery!
Stayed 3 nights in Nov 2023

8/10 Good

Kenji

Liked: Staff & service, property conditions & facilities
My original reservation of the restaurant was canncelled by the restaurant. I asked for another restaurant that could be recommended at the reception of the hotel, and what was recommended and reserved was really good. It helped us lot.
Stayed 1 night in Sep 2024

6/10 Okay

karen

Liked: Cleanliness, staff & service

Basic and functional

Basic functional hotel. Stairs from entrance to check in with no door staff to help with luggage. Rooms were clean and functional. Poorly designed shower got bathroom floor wet. Great location for iconic Avignon landmarks. Simple but adequate breakfast.
Stayed 3 nights in Mar 2024

8/10 Good

MARCELLA

Liked: Cleanliness, staff & service, amenities
The Hotel was very well located, the room needs to get new carpets. The carpet is very dirty and the A/C didn’t work, the weather is starting to be very warm in Avignon. Fabrizio from the Lobby was super nice,
Stayed 2 nights in Apr 2023

2/10 Terrible

Jerome

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 4-star hotel. Lucky if an independent observer would give it 2-stars. I ended up leaving.
Stayed 1 night in Sep 2023

2/10 Terrible

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hasn't been refershed in 20 years. Foul smell permeates the whole property. DON'T STAY HERE.

8/10 Good

Geoff

Liked: Cleanliness, amenities
A nice hotel within the old city walls with adjacent parking. The carpark was almost full by midday and could be a problem during busy periods. We were too early to check in but the receptionist gave recommendations where to have lunch. The room was prepaid and as expected a credit card was required for any extras, unfortunately the bar staff refused to allow drinks to be charged to the room – the management apologised for this when it was brought to their attention. The room (319) was spotless and well equipped although one of the bedside reading lights was broken and the rain shower didn’t work.
Stayed 1 night in Jun 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the selection of Mercure hotels we had during our trip, this was the best one, except the weird huge parkinglot, it’s just ridiculous. We were instructed to park at level 3 of this public parkinglot. Ofcourse everybody wants to park there, so we ended up at a much further level, with no elevator and had to walk with heavy luggage through a maze of staircases and hallways. So not cool for a first timer.
Stayed 1 night in Sep 2023

6/10 Okay

Carol

Liked: Cleanliness
The rooms are too basic. We booked rooms that were described as having a desk and there was no desk. It would have been impossible to fit in. Rooms were clean but VERY small. The air con was very noisy (couldn’t sleep with it on) so we had to just sleep with the window open and the noise that goes with that when your room over looks the restaurant area. The bar/restaurant staff were very pleasant. Some of the front of house - less so and borderline rude when we were asked on checking out if there were any issues. I said the rooms were very small and misrepresented in the description. They just said it was Expedia’s fault. Great location and the town is lovely. I would not stay again because of the issues described above but Avignon is lovely.
Stayed 3 nights in Aug 2023

4/10 Poor

Andreas

Disliked: Staff & service
Leider nicht die beste Erfahrung was Servicequalität beim Einchecken und Parken betrifft. Frühstück lohnt sich nicht, wieder nur Minimalversion für viel Geld.
Stayed 1 night in Sep 2025

8/10 Good

Tatjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mitten in der Stadt für einen Kurztrip. Die Einrichtung ist etwas in die Jahre gekommen, aber für ein/zwei Nächte ist es perfekt aufgrund der super Lage. Zudem ist das Hotel durch das Parkhaus erreichbar. Es gibt eine Be- und Entladezone für die Koffer direkt im Parkhaus vor dem Hotel Eingang, sodass keine Koffer über diverse Treppen geschleppt werden müssen. Wir würden das Hotel immer wieder wählen.
Stayed 1 night in Sep 2025

6/10 Okay

Joe

Liked: Amenities
Disliked: Property conditions & facilities
Hotel was just ok. In a very desirable spot in the middle of it all
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Hotel ist sichtlich in die Jahre gekommen. Eine Renovierung würde dem Ganzen gut tun. Es liegt sehr zentral, wodurch es ein guter Ausgangspunkt zum Erkunden der Stadt ist.
Stayed 3 nights in Aug 2025