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Reviews of Fairfield Inn & Suites by Marriott Bardstown

2.5 out of 5
Fairfield Inn & Suites by Marriott Bardstown
1070 MORTON AVENUE, Bardstown, KY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 236 out of 329 reviews" "
Rating 8 - Good. 58 out of 329 reviews" "
Rating 6 - Okay. 22 out of 329 reviews" "
Rating 4 - Poor. 6 out of 329 reviews" "
Rating 2 - Terrible. 7 out of 329 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,appeared new, friendly staff, nice complimentary breakfast. The apartment smelled a little like carpeting solvent or perhaps cigarettes, but after awhile I got used to it. Very good stay and hotel for the price.
Stayed 1 night in May 2024

10/10 Excellent

amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here last year for elk fest it’s such a nice clean place and the staff are so friendly. Highly recommended. They have a fitness center and salt water pool also breakfast and coffee. You can buy snacks and few frozen food items anytime at front desk.
Stayed 1 night in May 2024

10/10 Excellent

Carla, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff and clean property
Stayed 1 night in Apr 2024
Response from Tracy W.- GM on Apr 29, 2024
Thank you for taking time to give us a review. We look forward to seeing you again soon.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tracy-GM on Apr 2, 2024
Thank you for the kind review. We look forward to seeing you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is accessible to areas of interest in Bardstown. All that was provided in room and services was very good. Thanks for the enjoyable stay.
Stayed 1 night in Mar 2024
Response from Tracy Wood-GM on Mar 11, 2024
Thank you for your kind review! We look forward to seeing you again soon.

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tracy Wood GM on Jan 23, 2024
Thank you so much for your kind review. We look forward to seeing you again soon.

6/10 Okay

Amber

Stayed 1 night in Jan 2024
Response from Tracy Wood on Jan 21, 2024
Thank you for taking the time to review your stay with us. We hope to see you again soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and new and always wonderful.
Stayed 1 night in Jan 2024
Response from Tracy Wood on Jan 21, 2024
Thank you for taking the time to review your stay with us. We hope to see you again soon!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with easy access to all the Distilleries. The Front desk staff were very friendly and helpful!
Stayed 1 night in Jan 2024
Response from Tracy Wood-GM on Jan 21, 2024
Thank you for taking the time to review your stay with us. We hope to see you again soon!

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior is beautiful and the transportation to the wedding was a awesome!
Response from Tracy Wood-GM on Mar 4, 2024
Thank you for taking the time to give us such a great review. We look forward to seeing you again soon.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about our stay. Breakfast was great. The only complaint I have is the pillows were awful. Neck was hurting from sleeping on them.
Stayed 1 night in Dec 2023
Response from Tracy Wood-GM on Jan 1, 2024
Thank you so much for the review! I will share your comments with the team as a way of celebrating and enhancing future stays for our guests.

10/10 Excellent

Cindy

Traveled with partner
Liked: Amenities
Property was very clean and accessible to all amenities.
Stayed 1 night in Dec 2023
Response from Tracy Wood- GM on Jan 1, 2024
Thank you so much for the review! I will share your comments with the team as a way of celebrating a job well done. We look forward to seeing you again.

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Tracy Wood- GM on Jan 1, 2024
Thank you so much for the review! I will share your comments with the team as a way of celebrating and enhancing future stays for our guests.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Stay
Stayed 1 night in Nov 2023
Response from Tracy Wood- GM on Jan 1, 2024
Thank you so much for the review! I will share your comments with the team as a way of celebrating and enhancing future stays for our guests.

10/10 Excellent

Bill

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Consistently good!
Stayed 4 nights in Nov 2023
Response from Tracy Wood -GM on Jan 1, 2024
Thank you for leaving such a great review. We look forward to seeing you again soon!

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Tracy Wood- GM on Jan 1, 2024
Thank you for taking the time to give us a review on your stay with us.

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very quiet and in was clean and check in was easy and he was very friendly. A couple of things that could have been better are the beds and pillows. Also the food needed more variety.
Stayed 4 nights in Oct 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was VERY HELPFUL with information about rare bourbons I was trying to purchase. Pointed me in the right direction for the next day. So grateful he inquired and helped!
Stayed 1 night in Oct 2023

10/10 Excellent

craig

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Tracy Wood-GM on Oct 5, 2023
Thank you for your review! We look forward to seeing you again soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a relatively new property and is a gem in terms of local brand hotel options. The staff are excellent, the GM "T" went out of her way to assist our group during the stay. There is not much in the immediate area for food options and uber/lyft do not serve the hotel. There is a local taxi service which was excellent.
Stayed 1 night in Sep 2023
Response from Tracy Wood-GM on Oct 5, 2023
Thank you for the great review! We look forward to seeing you again soon.

8/10 Good

Terrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fairly new and was very surprised how clean it was. Staff was friendly but did not bill correctly --billed too much for the price that it was supposed to be, hopefully it will get corrected.
Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for Bourbon Festival
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new looking property. Nice workout facility. Technology expedited the check in process and basically checked out within seconds. Great stay, nice people.
Stayed 3 nights in Sep 2023
Response from Ilanda Buscemi on Sep 19, 2023
Thank you for staying with us we hope to see you again.

10/10 Excellent

Kymberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Customer!
The stay was nice and the rooms are clean. Workers were friendly. We really enjoyed ourselves.
Stayed 1 night in Sep 2023

8/10 Good

Ronald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great location
Everything was great. Very clean with comfortable beds. Only issue was a severe lack of water pressure in my shower, which none of our other parties staying there experienced.
Stayed 2 nights in Aug 2023

8/10 Good

Cliff

Liked: Amenities
A little too uptown. Miss the homey feeeling
Stayed 1 night in Aug 2023
Response from Tracy Wood-GM on Aug 31, 2023
Thank you for giving us a review. Could you eleborate on what gave the hotel a 4/5?

10/10 Excellent

Lillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I enjoyed our stay. Very clean. Wish there was a lobby bar but other than that a great place to stay.
Stayed 2 nights in Aug 2023
Response from Tracy Wood-GM on Aug 31, 2023
Thank you so much for the great review. Unfortunately it is not our Brand Standard to have a bar, but I am so glad you enjoyed your stay. We hope to see you again in the near future!

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleased with our stay here. Everyone was very friendly and the hotel was very clean.
Stayed 1 night in Aug 2023
Response from Tracy Wood-GM on Aug 31, 2023
Thank you for the great review. I have shared this with the team as a way of celebrating a job well done. We look forward to seeing you again!

10/10 Excellent

Shotaro

Stayed 1 night in Aug 2023

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel - nothing fancy & nothing bad.
Stayed 1 night in Aug 2023
Response from Tracy Wood-GM on Aug 31, 2023
Thank you for the great review. I have shared this with the team as a way of celebrating a job well done. We look forward to seeing you again!

8/10 Good

Ernest

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Bardstown
Comfortable and friendly.
Stayed 1 night in Aug 2023
Response from Tracy Wood-GM on Aug 31, 2023
Thank you for the great review. I have shared this with the team as a way of celebrating a job well done. Would you mind giving me some feedback on how we could have gotten a 10/10? We look forward to seeing you again!

10/10 Excellent

Robert, Santa Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities
The current staff is fantastic. However, when an elevator quits, it takes DAYS to get it fixed. This has happened to us on other stays.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very hard mattress. Both husband and I woke up during the night due to hard mattress with our bones hurting. Otherwise, everything else great.
Stayed 1 night in Jul 2023
Response from Tracy Wood GM on Aug 6, 2023
We're sorry to hear that our Serta Mattresses we're uncomfortable for you. Thank you for your review and we hope that the rest of your stay was pleasant.

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond made stay very enjoyable
Stayed 2 nights in Jul 2023
Response from Tracy Wood GM on Jul 17, 2023
Thank you so much for the kind review. We all look forward to seeing you again in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tracy Wood GM on Jul 10, 2023
Thank you for taking time to give us a review. We look forward to seeing you again soon.

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

frankie

Stayed 1 night in Jul 2023

8/10 Good

Jason

Stayed 1 night in Jun 2023

10/10 Excellent

Kaye

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. Room was clean, quiet and well supplied. The bed was good and slept well.
Stayed 1 night in Jun 2023
Response from Tracy Wood on Jul 3, 2023
Thank you so much for your kind review. I will share it with the team as a way of celebrating a job well done! We hope to see you again soon.

10/10 Excellent

Debbie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night business stay
Clean, comfortable room. Nice area. Staff at check in was super nice.
Stayed 2 nights in Jun 2023
Response from Tracy Wood GM on Jun 22, 2023
thank you so much for your kind review. We hope to see you soon.

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in May 2023
Response from Tracy Wood GM on Jun 22, 2023
thank you so much for your kind review. We hope to see you soon.

10/10 Excellent

Bruce, Cedar Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Tracy Wood GM on Jun 22, 2023
thank you so much for your kind review. We hope to see you soon.

10/10 Excellent

Martha

Stayed 2 nights in May 2023
Response from Tracy Wood GM on Jun 22, 2023
thank you so much for your kind review. We hope to see you soon.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Tracy Wood GM on May 29, 2023
Thank you for the great review!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Tracy Wood GM on May 29, 2023
Thank you for the great review!

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bourbon Trail weekend
Clean modern facility. Very friendly/helpful staff.
Stayed 2 nights in May 2023
Response from Tracy Wood GM on May 29, 2023
Thank you for the great review!

10/10 Excellent

Darla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Tracy Wood GM on May 29, 2023
Thank you for the great review!

10/10 Excellent

Richard

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good staff and close to local attractions
Stayed 3 nights in Apr 2023
Response from Tracy Wood GM on May 29, 2023
Thank you for the great review!

10/10 Excellent

Mary Ann

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly.
Stayed 2 nights in Apr 2023
Response from Tracy Wood GM on May 29, 2023
Thank you for the great review!