Holiday Inn Express Kuala Lumpur City Centre by IHG
10/10 Excellent
"Excellent location, Excellent staff, comfortable room, great hot water pressure, great toweks, comfortable bed and pillows, a lot of outlets and usb ports, quiet, great a/c.
Only room for improvement is breakfast. Everything that should be hot is cold, not many choices for westerners.
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"Mandarin Oriental is rarely below superb. The rooms are exquisite. The service staff is phenomenal. Amenities are on spot.
Just one dissapointment is that having given us an upgrade to a higher floor they didn't include the Club. It was a menial thing that the reception staff could have handled better. Or at least include the Petronas view. It was barely an upgrade. Completely different from The Prestige in Penang; they went all in but it is the Marriott experience.
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