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Smartflats City - Brusselian

3.0 star property
Comfortable apartment, walk to La Grand Place

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Smartflats City - Brusselian

Classic Apartment, 1 Bedroom | Living room | Flat-screen TV
Flat-screen TV
Comfort Apartment, 2 Bedrooms | Premium bedding, iron/ironing board, free WiFi, bed sheets
Classic Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, oven, coffee/tea maker
Lobby lounge
Reviews
6.6

Popular amenities

  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
Rue Marche aux Poulets 45, Brussels, 1000
  • Popular LocationLa Grand Place3 min walk
  • Popular LocationBrussels Christmas Market6 min walk
  • Popular LocationTour & Taxis5 min drive
  • AirportBrussels (BRU-Brussels - National)29 min drive
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Room options

View all photos for Duplex, 2 Bedrooms

Duplex, 2 Bedrooms | Living area | Flat-screen TV

Duplex, 2 Bedrooms

10/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
2 bedrooms
  • 861 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Apartment, 1 Bedroom

Classic Apartment, 1 Bedroom | Living room | Flat-screen TV

Classic Apartment, 1 Bedroom

10/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 646 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Apartment, 2 Bedrooms (6 adults)

Premier Apartment, 2 Bedrooms (6 adults) | Living area | Flat-screen TV

Premier Apartment, 2 Bedrooms (6 adults)

10/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
2 bedrooms
  • 861 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Apartment, 3 Bedrooms

Signature Apartment, 3 Bedrooms | Premium bedding, iron/ironing board, free WiFi, bed sheets

Signature Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
3 bedrooms
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds

Similar properties

Front of property
Safestay Brussels Grand Place
Free WiFi
Housekeeping
24/7 front desk
7.2 out of 10, Good, (690)
The price is $97
$108 total
includes taxes & fees
Jul 7 - Jul 8
Safestay Brussels Grand Place

About the neighborhood

Brussels

Smartflats City - Brusselian is located in Quartier du Centre - Centrumwijk, a neighborhood in Brussels, and is near a metro station. La Grand Place and Royal Palace of Brussels are notable landmarks, and travelers looking to shop may want to visit Avenue Louise. Check out an event or a game at King Baudouin Stadium, and consider making time for Mini-Europe, a top attraction not to be missed.
Visit our Brussels travel guideOpens in a new window
View more Apartments in BrusselsOpens in a new window

What's nearby

  • La Grand Place - 3 min walk
  • Brussels Christmas Market - 6 min walk
  • Manneken Pis Statue - 7 min walk
  • Royal Palace of Brussels - 15 min walk
  • Tour & Taxis - 5 min drive

Getting around

  • Bourse-Beurs Station - 2 min walk
  • Brussels Central Station - 7 min walk
  • Brussels Airport (BRU) - 29 min drive

Restaurants

  • Bier Central - 2 min walk
  • Le Grand Café - 1 min walk
  • Celtica - 1 min walk
  • Casco By Lillet - 2 min walk
  • Quick - 1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats City - Brusselian

Comfortable apartment, walk to La Grand Place
Along with a snack bar/deli, this smoke-free apartment building has a business center and concierge services. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a refrigerator, an oven, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and premium bedding. Housekeeping is available once per stay.
Smartflats City - Brusselian offers 5 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3-star apartment have kitchens with refrigerators, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and irons/ironing boards can be requested.

Languages

Arabic, Catalan, Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Work spaces

  • Business center
  • Meeting rooms

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 2 floors
  • 5 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
For more details, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 25.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have elevators

Property is also known as

Smartflats Brusselian Flats
Smartflats Brusselian Flats Apartment
Smartflats Brusselian Flats Apartment Brussels
Smartflats Brusselian Flats Brussels
Smartflats Brusselian Apartment Brussels
Smartflats Brusselian Apartment
Smartflats Brusselian Brussels
Smartflats City Brusselian
Smartflats City - Brusselian Brussels
Smartflats City - Brusselian Apartment
Smartflats City - Brusselian Apartment Brussels

Frequently asked questions

Is Smartflats City - Brusselian pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Smartflats City - Brusselian?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Smartflats City - Brusselian?

Check-out is at 11:00 AM.

Where is Smartflats City - Brusselian located?

Located in Quartier du Centre - Centrumwijk, this apartment building is within a 5-minute walk of Matonge and La Grand Place. Manneken Pis Statue and Royal Palace of Brussels are also within 15 minutes. Bourse-Beurs Station and De Brouckere Station are within a 5-minute walk.

Reviews

6.6
Rating 10 - Excellent. 11 out of 80 reviews" "
Rating 8 - Good. 30 out of 80 reviews" "
Rating 6 - Okay. 15 out of 80 reviews" "
Rating 4 - Poor. 13 out of 80 reviews" "
Rating 2 - Terrible. 11 out of 80 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

4.4/10

Amenities

7.2/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

6/10 Okay

Edgar

Disliked: Amenities
I was very dissatisfied why my stay with Smart flats. They do respond to the issues you report, but they do not fix them. The elevator was not working and I of course was on the 6th floor! I reported there was no remote for the TV but never got one. I reported no shampoo dispenser, but they never fix it. They of course respond to my reports, but nothing gets done.
Stayed 5 nights in May 2024

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
WiFi and TV didn’t work. We let them know and while they were very responsive, they didn’t make any effort to resolve the issue. Some of the furniture was visibly worn and dirty. Water temp was very inconsistent.
Stayed 1 night in Apr 2024

4/10 Poor

FRANK

Business traveler
Disliked: Amenities, property conditions & facilities
Poorly maintained property with only a few minutes of hot water. Would not return.
Stayed 1 night in Mar 2024

10/10 Excellent

Skyla

Stayed 2 nights in Jan 2024

10/10 Excellent

julie

Traveled with family
Not up to scratch
The apartment is well-located and spacious, but badly in need of TLC. Many fixtures were broken, and the decor was dismal. The lounge in the sitting room - a fold out bed - was too uncomfortable to be used. Worst, the stair rail in the dimly-lit entry hall had come away from the wall, so was dangerous.
Stayed 2 nights in Oct 2023

2/10 Terrible

Raven

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was no hot water, exposed wiring, holes in the walls, etc. It was unfit to stay in and because the property staff refused to assist, we were for ced to stay somewhere else and now they are refusing to refund our money! They state we did not return the key, howevert I have a video of us placing the key in the lock box when we left! I also have pictures and videos to show all of the issues! Terrible, Terrible vendo that Expedia should DROP if they want to keep customers!

4/10 Poor

Vickesh

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Ok , not great
Not good , we had issues with the sofa coach which was broken and could not use. The WhatsApp support failed to respond. The hairdryer was not working. It was super hot inside no fans or air conditioning
Stayed 3 nights in Aug 2023

6/10 Okay

Daniel, Philadelphia

Traveled with family
Liked: Cleanliness
Disliked: Amenities
What a disappointment. The negatives: we stayed in apt 103 not that we were given a choice anyway. Entry way is dirty and dark and scary looking. Toilets flush poorly, fridge & coffee maker were broken (they had a backup fridge but it was so small), no wifi, tv did not work, instructions do not match appliances, couch is old, not comfortsble and raggedy; shower is poor-shower door does not stay closed, (we called to contact someone and they kept telling us to connect to the wifi…that still did not work). Thankfully someone came next day to assist w/ tv (but couldn’t fix it). super echo in kitchen; felt like in a vast hall. Need more bed pillows. There is a pool of stagnant water that sits out the kitchen window (mosquitoe playground!) Positives: clean, codes to get in worked well. Beds were comfortable, plenty of towels & toilet tissue. Oven worked well and it was quiet. Too many negatives to be pleased. We sadly won’t return.
Stayed 4 nights in Jul 2023

4/10 Poor

katy

Traveled with family
Disliked: Amenities, property conditions & facilities
Liked that they had 1 1/2 baths. Location was fine. Not too bad to get to train station. Had lots of negatives. Needed updating. Furniture poor, bathtub scratched and looked dirty. Fridges and a/c we’re not working. Lots of stairs we were not expecting. Stairway railing in hallway was falling out of wall. Would not recommend. Wasn’t horrible but not good either.
Stayed 1 night in Jun 2023

6/10 Okay

Kylee

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The place itself was nice and in a great location. However the communication was terrible until after I called Expedia who also called them with no answer. They were finally able to get me an email to try. The shower was head was broken, water barely came out and when it did it was cold water.
Stayed 1 night in Apr 2023

4/10 Poor

Martina

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We waited for checkin until 4 and when we got to the apartment it wasn't cleaned from previous guests, we had to call and have it cleaned while we were there. Walls are dirty with spill marks, broken blinds sitting in the corner instead on the window and no AC, it was so uncomfortable, especially on the top floor. The walk to our apartment led through a rooftop with AC units and trash. I loved the set up of the apartment with the 3 stories. 2 bathrooms would be nice but that's ok. It has potential is what I would say. U fortunately we spent a lot of money to not be able to relax there after long days of sightseeing.
Stayed 2 nights in Aug 2022

2/10 Terrible

Rebecca

Traveled with family
We missed our first night due to a cancelled flight. The next night we got in very late and the door code did not work. I called and the phone number did not work. No one has emailed me back and I emailed 4 times. I called the next day and phone number and English option did not work. I list 2 nights stay and the company does not care. We were left at 130am with two small kids and no hotel and no communication.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Great apartment for a weekend away with friends, perfect central location.
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and very good space for the price. One toilet and two showers. Also no AC but had a fan so was OK. Has heating and hot water. The address can be a challenge to find but really in a very good location. I recommend to park in the Q Park, 22€ per night and covered.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and comfortable. Very good space. If there’s air conditioning, that would be perfect.
Stayed 4 nights in Aug 2019

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The flat is comfortable and spatious, with an interesting, pleasant design. It's very well located, close to the center and major tourist spots but the street it is on can be quite noisy at night. There is no reception which can cause issues if you need to contact the property urgently but the staff has been helpful in my interactions with them.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Great location!
The location is great and the studio apartment is very spacious with all of the amenities you need. The instructions for check in were excellent and really helpful. The only thing letting the apartment down is that there was dust everywhere and the walls were scuffed.
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveler

Stayed 2 nights in Sep 2018

10/10 Excellent

Joanne

Liked: Staff & service, property conditions & facilities, room comfort
Short break
Excellent location right in the city centre. Staff at smart flats reception were really helpful

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Various spacious apartment, good facilities, excellent location
Stayed 4 nights in Feb 2018

10/10 Excellent

Anisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay highly recommend
The flat was a very large space, fit for a group. Great service, any query I had it was answered and resolved immediately. Brilliant location couldn't have been better. Minutes walk from every major attraction. Would highly recommend.
Stayed 2 nights in Dec 2017

2/10 Terrible

Pav

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Security issues and rubbish dump in front of door!
Silly price for what was provided. Disgusting street level entrance. Full of rubbish from the smelly restaurants below, and the fact that local people use the area as a toilet.... Then you are met with the disgusting smells of damp and even more rotting rubbish as you walk into the building itself and up the stairs. They don't seem to collect the waste very often. Then the apartment itself was decorated nicely and was pretty comfortable. The kitchen was well stocked in terms of utensils and crockery. However, nice as it was, someone tried to enter my apartment as I was inside. They broke the chain as they tried to get in. I did not feel safe leaving my valuables in the apartment when I went out (there is no safe to lock them in). Also, the provision of only one towel, one tea bag and one coffee pod for a three-day stay is quite miserly and a little bit pathetic for the cost of the apartment. Voilà. Happy with this?
Stayed 2 nights in Oct 2017

4/10 Poor

Laurie, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Spacious, central flat... With random service
The flat itself is an excellent size, tastefully furnished and centrally located. However, being flanked by casinos, do not be surprised to find the entry door often inhabited by clusters of men smoking cigarettes. While it is well equipped to handle winter, like most European accom, there is no cooling, we were unfortunate enough to land a beautifully warm day and all nearly melted. Opening the windows provided minimal relief but ensured we maximised our passive second hand smoke inhalation. The beds were comfy enough, and the kitchen, whilst minimalistically stocked, met all our needs. Our greatest concern however, was being contacted by email at 5pm one evening to be informed a maintenance man would need to enter our flat the next day at 10am. Not comfortable leaving strangers alone with our stuff (maintenance was not hotel staff) we felt we had to wait while this maintenance took place. They eventually showed up well after 11 which meant we sacrificed half a day of our holidays due to management's decision to book maintenance during our stay and not aligning it with our check out. We found this to be a rather odd policy, but there was little to be done about it. On the plus side, although their responses were slow, management do appear to be making an effort to respond to all their client queries via email. Only other quirks to report were that the door handles fell off the doors regularly and internet signal is sporadic at best - but these are neither here nor there...