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"Experienced a very problematic check-in. I had to go in and out of reception 3 times before getting the right room. Although I booked for two days, they only programmed the card for one day, requiring me to check in at reception again for the second day. There are still shower repair tools left in the room. The good thing is the hotel is new and located near bus and tram stops. This was the messiest reception service I have ever experienced."

"酒店的服務非常好,入住前兩次電郵問我是否要幫我預訂些什麼,到達時前台的服務也很貼心。但房間衛生程度不合格。入住第一天,送給客人的巧克力已經打開,枕頭上有頭髮,地毯有上一位客人留下的食物,估計根本沒有更換床舖,我入住的幾天應該也不會換床舖。每天清潔都很隨便,浴袍髒了也沒更換,忘記給我們新的棉簽。以這個房價而論是不可接受"