Coontown Crossing Public Use Area Tours

The location is within walking distance to Beale St., the National Civil Rights museum and much moore. Great property management communications.

The hotel was clean but under some remodeling so the kitchen/bar was closed. They had a continental breakfast that was a joke with mini muffins and hot yogurt. They had a parking garage next to the property but no access from the garage to the hotel so it was kind of inconvenient. It was within walking distance of Beale street. The bed was a little hard but the room was clean and nice.

The highlight of our stay was the Valet “Billy” he was very personable, professional and considerate. Billy, clearly is an asset to the hotel staff! We had to change rooms during our stay and my wife forgot her prescription medication in the room and after informing the front desk she was informed they would check with housekeeping. They never informed us and I spoke with the employee at the desk and she would check with them again and said she had my number and would call me. No call from them and when I inquired in person I was told they didn’t find it. I’m quite certain housekeeping found the prescription and never turned it in. My wife went without her medicine for four days because of them. Because of this I would never return nor recommend this hotel to anyone. The staff did not have the common decency to contact me.