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Four Points By Sheraton Cuenca

3.5 star property
Pet-friendly hotel with free breakfast connected to the convention center in Cuenca

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Four Points By Sheraton Cuenca

Indoor pool
Exterior
In-room safe, desk, blackout drapes, soundproofing
Free daily local cuisine breakfast
Lobby sitting area
Reviews
9.0

Wonderful

Popular amenities

  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Hot TubHot TubHot Tub
  • PoolPoolPool
  • BarBarBar
  • GymGymGym
  • Pet friendlyPet friendlyPet friendly

Explore the area

Map
Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, 010169
  • Popular LocationMall del Rio1 min walk
  • Popular LocationRío Tomebamba & Calle Larga7 min drive
  • Popular LocationCalderon Park8 min drive
  • AirportCuenca (CUE-Mariscal Lamar)21 min drive
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Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | In-room safe, desk, blackout drapes, soundproofing

Junior Suite, 1 Bedroom

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 2 Queen Beds

9.6/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 334 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 King Bed

9.8/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Oro Verde Cuenca
Pool
Breakfast included
Free airport shuttle
Pet friendly
9.4 out of 10, Exceptional, (425)
The price is $95
$106 total
includes taxes & fees
Jun 4 - Jun 5
Oro Verde Cuenca

About the neighborhood

Cuenca

Located in Cuenca, Four Points By Sheraton Cuenca is connected to a shopping center. San Francisco Plaza Market and Plaza Rotary Market are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore El Cajas National Park and Calderon Park. Cuenca Botanical Garden and University of Cuenca's Orchid Garden are also worth visiting.
Visit our Cuenca travel guideOpens in a new window

What's nearby

  • Mall del Rio - 1 min walk
  • Alejandro Serrano Aguilar Stadium - 4 min drive
  • Río Tomebamba & Calle Larga - 7 min drive
  • Calderon Park - 8 min drive
  • New Cathedral of Cuenca - 9 min drive

Getting around

  • Unidad Nacional Tram Station - 7 min drive
  • 14n - Antonio Borrero Station - 18 min drive
  • Cuenca (CUE-Mariscal Lamar) - 21 min drive

Restaurants

  • Bocatti - 12 min walk
  • Rooftop - 13 min walk
  • Azucarada - 18 min walk
  • KFC - 5 min walk
  • Picantería Reina del Cisne - 10 min walk

About this property

Four Points By Sheraton Cuenca

Hotel connected to the convention center
Consider a stay at Four Points By Sheraton Cuenca and take advantage of free breakfast (local cuisine), a free roundtrip airport shuttle, and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Swimming pool
  • Free self parking
  • Express check-in, a TV in the lobby, and a banquet hall
  • Meeting rooms, ATM/banking services, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 120 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and tubs or showers
  • Flat-screen TVs with premium channels
  • Recycling, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Health club
  • Pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 15 percent destination fee will be charged
  • Administrative fee: USD 1.73 per person, per night
  • Service fee: 10 percent
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Cuenca Hotel
Four Points Sheraton Cuenca
Four Points By Sheraton Cuenca Hotel
Four Points By Sheraton Cuenca Cuenca
Four Points By Sheraton Cuenca Hotel Cuenca

Frequently asked questions

Does Four Points By Sheraton Cuenca have a pool?

Yes, this property has a pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Four Points By Sheraton Cuenca?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Cuenca on Jun 16, 2024 start from $85.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points By Sheraton Cuenca pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Four Points By Sheraton Cuenca?

Self parking is free at this property.

What time is check-in at Four Points By Sheraton Cuenca?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Four Points By Sheraton Cuenca?

Check-out is at noon.

Does Four Points By Sheraton Cuenca provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Four Points By Sheraton Cuenca located?

Situated in a shopping district, this hotel is within 1 mi (2 km) of Mall del Rio, Mirador de Turi, and Museum of Metals. Cuenca Botanical Garden and Galeria FVega are also within 2 mi (3 km).

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 289 reviews" "
Rating 8 - Good. 57 out of 289 reviews" "
Rating 6 - Okay. 17 out of 289 reviews" "
Rating 4 - Poor. 8 out of 289 reviews" "
Rating 2 - Terrible. 9 out of 289 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful front desk and bar staff. They could not have been more pleasant or helpful.
Stayed 1 night in May 2024

6/10 Okay

Lourdes

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I went the weekend of Good Friday. Not a good idea since there were too many kids. We didn’t even get to use the pool 🙄 but overall it’s a nice place.
Stayed 2 nights in Mar 2024

10/10 Excellent

jaime

Stayed 2 nights in Mar 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas S Howerton

Stayed 3 nights in Dec 2023

10/10 Excellent

Manuel

Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Pablo, TAMPA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
staff need to work on customer service
Stayed 2 nights in Dec 2023

6/10 Okay

Gil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Terrible WiFi in the rooms. No hooks to hang towels in the bathroom.
Stayed 1 night in Nov 2023

10/10 Excellent

Mari

Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice !
Stayed 4 nights in Oct 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

RUBEN

Stayed 2 nights in Jul 2023

10/10 Excellent

Cynthia, Guayaquil

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pesar de que no está en el centro turístico de Cuenca está en una ubiación conveniente si se moviliza en transporte propio. Tiene conexión directa al Mall del Río. Al otro lado de la carretera se encuentra el Mirador del Turi. Y está a 15 minutos del centro y otros lugares turísticos de Cuenca.
Stayed 2 nights in Jul 2023

10/10 Excellent

Freddy, Jackson Heights

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. They went over and beyond to make our stay enjoyable. I highly recommend this hotel for anyone visiting Cuenca.
Stayed 1 night in Jul 2023

10/10 Excellent

Graciela Ruiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Christine, Rockville

Stayed 1 night in Jun 2023

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were very impress with the service and friendliness of the staff! Everyone made us feel at home, from breakfast to bed time. Thank you! Highly recommended!!
Stayed 4 nights in Jun 2023

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent modern property and the staff was the best, we recommend Tito, he took care all our needs above and beyond
Stayed 2 nights in Jun 2023

10/10 Excellent

Carlos

Traveled with family
Liked: Staff & service, property conditions & facilities
What a great stay while in Cuenca...only 15 minutes from the central area and staff and property were very professional. The food in the dining room was top notch. I would definitely return.
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Andre

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come again - and here is why: very welcoming and friendly staff, helpful in anyway, shopping mall next door, restaurant food is very good and the surrounding views are nice
Stayed 1 night in Apr 2023

8/10 Good

Aida Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Low cost
Stayed 2 nights in Mar 2023

General hotel information

Reasons to Book
Indoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5