The bed sheets were not clean. When I slept in the bed soon after I checked in the hotel, my whole body became itchy. The itchiness stopped only after I requested change of the bed sheets.
My suitcase number lock was found broken and the key lock found open on the next evening when I returned to the hotel room!!
When I reported the case to the hotel staff, I did not get the impression that they cared about the incident. The attitude of the secuity head was terrible - he yelled over the phone on my first follow up of the investigation results. I insisted in getting more sensible investigation results. At the end, he only showed me a computer printout with the number of times and timing of their staff entering my room which made me more frustrated - the report showed many different staff entered into my room during one day not at my requests (excluding the one tidied up my room)?? They insisted their staff were trustworthy???
In no way, this is a 5 stars hotel!
jennifer
4/10 很差
Haryash
商务旅客
2024 年 6 月 6 日
不满意:服务设施
Very bad services give me very dirty bad take one hour to change the room
Haryash
2024 年 6 月入住 1 晚
10/10 超赞
Dominique
2024 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was ther 2 times: 11 to 13 april and 16 to 17 april. I have enjoyed my stay.
I recommand this hotel
Dominique
2024 年 4 月入住 2 晚
2/10 糟糕
Bhavesh
2024 年 5 月 2 日
Bhavesh
2024 年 5 月入住 1 晚
10/10 超赞
Ajit
2024 年 5 月 1 日
Ajit
2024 年 4 月入住 3 晚
10/10 超赞
Ajit
2024 年 4 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent experience
Ajit
2024 年 4 月入住 2 晚
8/10 还可以
ramakrishna
商务旅客
2024 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location. Patra restaurant in the hotel is an excellent choice. Clean hotel and close to everything