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Sure Hotel by Best Western Ambassador Duesseldorf

3.0 star property
Hotel with a bar, near Konigsallee

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Ambassador Duesseldorf

Bar (on property)
Buffet
Self parking (EUR 15 per day)
Minibar, in-room safe, laptop workspace, blackout drapes
Exterior detail
In Stadtbezirk 3, Sure Hotel by Best Western Ambassador Duesseldorf is a welcoming retreat. Unwind with a drink at the bar, stay connected with in-room WiFi, and take advantage of dry cleaning/laundry services. Guests have praised the hotel's convenient location near Konigsallee and Düsseldorf Christmas Market.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, 1 Double Bed (with Sofabed)

Family Room, 1 Double Bed (with Sofabed) | Minibar, in-room safe, laptop workspace, blackout drapes

Family Room, 1 Double Bed (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed

8.6 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(8 reviews)

Highlights

Separate sitting area
TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Friedrichstadt, a neighborhood in Düsseldorf, Sure Hotel by Best Western Ambassador Duesseldorf is near the airport and near a metro station. Travelers eager for a bit of culture can stop by Mitsubishi Electric Hall, while those who have shopping on the agenda may want to visit Konigsallee and Marktplatz. Looking to enjoy an event or a game? See what's going on at Merkur Spiel-Arena or PSD Bank Dome. Spend some time exploring the area's activities, including golfing.
Visit our Düsseldorf travel guideOpens in a new window
Map
Harkortstraße 9, Düsseldorf, NW, 40210

What's nearby

  • Konigsallee - 10 min walk - 0.6 miles
  • Marktplatz - 2 min drive - 1.0 mile
  • Düsseldorf Christmas Market - 2 min drive - 1.0 mile
  • Rhine Promenade - 3 min drive - 1.2 miles
  • Mitsubishi Electric Hall - 3 min drive - 1.4 miles

Getting around

  • Mintropplatz Tram Stop - 2 min walk
  • Düsseldorf Central Station - 3 min walk
  • Düsseldorf Intl. Airport (DUS) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Le Crobag - ‬4 min walk
  • ‪Mangal Döner x LP10 - ‬3 min walk
  • ‪Damla Baklavaları - ‬4 min walk

About this property

Sure Hotel by Best Western Ambassador Duesseldorf

Hotel near Konigsallee
Close to Marktplatz, Sure Hotel by Best Western Ambassador Duesseldorf provides amenities like dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • A TV in the lobby, luggage storage, and a 24-hour front desk
  • Smoke-free premises, an elevator, and free newspapers
Room features
All 62 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Reusable coffee/tea filters and LED light bulbs
  • Bathrooms with showers and hair dryers

Languages

Arabic, English, French, German, Greek, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 14 for adults and EUR 14 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 6 floors
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.
  • Cleaning fee: EUR 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 15 per day
  • Housekeeping fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number Hotel Ambassador GmbH & Co.KG, Harkortstr.9, 40210 Düsseldorf, DE277455842, +49 211 8767740

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Best Western Ambassador Duesseldorf
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Frequently asked questions

Is Sure Hotel by Best Western Ambassador Duesseldorf pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sure Hotel by Best Western Ambassador Duesseldorf?

As of Aug 24, 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Ambassador Duesseldorf on Sep 21, 2025 start from $58.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Ambassador Duesseldorf?

Self parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Sure Hotel by Best Western Ambassador Duesseldorf?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sure Hotel by Best Western Ambassador Duesseldorf?

Check-out is at 11 AM.

Where is Sure Hotel by Best Western Ambassador Duesseldorf located?

Located in Friedrichstadt, this hotel is within a 15-minute walk of Savoy Theater and Konigsallee. Stilwerk Duesseldorf and Capitol Theater are also within 15 minutes. Mintropplatz Tram Stop and Stresemannplatz Tram Stop are within a 5-minute walk.

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Sure Hotel by Best Western Ambassador Duesseldorf Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 118 out of 476 reviews
Rating 8 - Good. 170 out of 476 reviews
Rating 6 - Okay. 126 out of 476 reviews
Rating 4 - Poor. 38 out of 476 reviews
Rating 2 - Terrible. 24 out of 476 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

AKEMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities
Nice to travel through German railway system and stay in the most convenient location y Düsseldorf
Stayed 2 nights in Feb 2025

10/10 Excellent

HAYMAN T.

Liked: Cleanliness, staff & service
Friendly staff, clean rooms excellent location
Stayed 3 nights in Sep 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. The rooms are bigger than expected 👍😊
Stayed 2 nights in Mar 2025

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently situated property & very helpful staff.
Stayed 1 night in Feb 2024

8/10 Good

Masayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, staff is nice!
Stayed 2 nights in Jul 2023

10/10 Excellent

Wil

Liked: Cleanliness, staff & service, property conditions & facilities
Good, clean and convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Zankar

Liked: Cleanliness, staff & service
No parking availble in spite of the fact that it was advertised that onsite parking available. I had to park across the street with 4 euro per hour.
Stayed 1 night in May 2025

8/10 Good

Rebecca

Superb for the main train station and in walking distance of the old town. Comfortable with all the main things you expect from a hotel room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located in terminal 2, friendly and helpful staff big and comfortable rooms and bathrooms
Stayed 2 nights in Mar 2023

8/10 Good

Oliver

Liked: Cleanliness, staff & service
Really good for what it offers
Stayed 1 night in Mar 2024

8/10 Good

ryuhei

Everything was okay
Stayed 5 nights in Nov 2024

10/10 Excellent

Aamir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice reception
Stayed 1 night in Apr 2024

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Average place
Stayed 1 night in Jun 2024

10/10 Excellent

Hiroo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to hbf
Stayed 1 night in Jun 2024

6/10 Okay

Alexandra

Liked: Cleanliness
Hotel was good and staff friendly but the hotel needs an update. Carpet was worn and needs a deep clean. Cigarette butts outside my window. Only issue was very noisy neighbours on my last night. They started around 11pm and kept the noise going until 3am. Very convenient neighbourhood.
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, very willing to help, great breakfasting and clean and spacious room. Elevator broke on the last evening but these things happen.
Stayed 2 nights in Oct 2022

10/10 Excellent

Ewan

The only thing I have to say is that we were disappointed that we couldn’t park the car overnight and had to pay for outside parking. Even though cars went out for day, we were still unable to park. Not good.!
Stayed 2 nights in Feb 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service
Disliked: Amenities
Too noisy during the night
Stayed 3 nights in Jun 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
I would use it again if the opportunity arises.
Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The room had slightly smoke smell which affected my sensitive nose. It also next to a crossing street of which the traffic night made noisy for whole night.
Stayed 1 night in Nov 2022

6/10 Okay

LAURA

Disliked: Cleanliness, staff & service, amenities
there was no air conditioning, and the sorroundings of the train station was not so safe at night
Stayed 2 nights in Aug 2023

6/10 Okay

CHENG-WEN

Affordable price near the main station

I wonder if l checked in late then l had 602 with the balcony view for the railway station. And it’s 10cm next to the elevator so l HEAR everyone shut the lift door close in & out. Moreover, l had two Asian expats reporting their work in the hall way at 1am. ( I know their language though. I still wonder why they didn’t do it in their room ?!) Luckily l had very warm hearing nonetheless has crisis. The buffet breakfast maintained the old fashioned way by asking for the coffee pot. Bacon and sausage are burnt. Fruit salad not fresh. I would say Best Western has its own standard in general…not lucky this time though.
Stayed 1 night in Dec 2022

10/10 Excellent

Siham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super zentral. 5 Minuten
Stayed 1 night in Aug 2025