预订埃拉维尔酒店宾馆住宿限时优惠

“The staff was great! The property was beautiful. The fine dining was good. But our room could have been better. The blinds were filthy, My bed had something in it that needed brushed off before I laid down. The bathroom had hair on the walls and the molding was brown from lack of cleaning. This is a beautiful historic hotel. And the staff we encountered were great. But the cleaning staff needs to get better.”

“It was good, I would stay there again.”

“When I arrived, I was informed that no rooms were available, despite having called ahead to let the hotel know I would be arriving late. My reservation had been prepaid through Expedia, yet I was told there was nothing the hotel could do. I sat down to contact Expedia, whose agent was courteous and immediately called the hotel to resolve the situation. After being unable to make progress with the front desk, the matter was escalated to another Expedia representative, who also contacted the……

“Linens weren’t clean when I stayed here, but the room did the job. If you don’t mind a slightly run down situation, this works.”

“A good place to stay for the price”

“Was never able to check in because the front desk was closed and the person working there had left. Had to find another place to stay.”