预订雷诺兹酒店宾馆住宿限时优惠

“Clean rooms, staff is great, properly is always clean!! Overall great stay”

“The room was fine. The power went out for 2 hours and there was no running hot water. The breakfast was fine. Didn’t have any issues with parking into the last day when someone decided to take up 5 parking spaces. My mother is disabled and all other spaces were full. That customer should have been asked to park in the back.”

“Excelente todo y la recepcionista muy amable. I love chicago”

“The staff was nice and they had a big storm the night before we got in and they were still able to accommodate our early check in. They offered their conference room to my family because it was so many of us gathered in the lobby but due to the storm it was soaking wet. The rooms were very cold or very hot; there was no middle ground. I personally feel it could have been cleaner but it was not dirty. My parents switched their room because there were bugs(not bedbugs), it was prolly those flying……

“Great experience”

“still breakfast, even no packed oatmeal or pastries?! BUT same price!!! Even no decaf coffee after checking with front desk; as customer, trying our best to understand, but seems Covid became such an convenience to hotels and lots of inconvenience to us! I request a partial refund for expensive these two rooms which will be very reasonable ”

“Clean room great staff”

“Pretty dated and not cleaned well hot tub broken jets are taken out was not very hot nor clean. Room is dated and not dusted and carpet smells I tried to cancel after seeing room but was too late. Also the handicap rooms was really small the only thing that made it handicap was the bars in the standard size bathtub. And the door doesn’t seal shut could see outside.”

“The place smelled like smoke unfit for someone to stay. The floor was coming up and the plumbing was so close that when you tried to go to the bathroom, you bumped your leg getting up on the vanity.”

“It's a pretty nice quit hotel nothing loud. To be honest it was pretty perfect. Good job. I'll be staying again tonight.”

“We thought the hot tub would be nice after moving, but it didnt work, the clerk was too busy even after telling her several times. There were spiders in the bathtub and holes in the door, which we notified the clerk. The ice machine didnt work, the TV kept turning off, the phone had a constant busy signal & never worked. We should get reimbursed for atleast part of our stay. Two good things though, the bed was very comfy and the breakfast was awesome!!!”

“It was ok”

“Good”

“For the price, it was ideal for a weary traveler. The beds are comfortable and the shower was clean. A big plus for me is that it's dog friendly.The walls are thin and it is on the Interstate. Definitely not a vacation destination.”

“Booked the stay for my wife for a business trip, she said it was a nice hotel!”

“Not overwhelmed with the property. Entrance to check in was hard to find. Parking lot could have been better lighted at night. Rooms were okay.”

“Great”

“The hotel was def an older hotel and nothing too great about it. Our room was just ok. Air conditioner made a lot of noise and curtains were broke. Our son’s room was terrible. Air conditioner broke in middle of night and next morning while he was in shower the water completely shut off. Front desk just said sorry. A lot nicer hotels right behind this one that I would highly recommend”