Hi Deborah,
THANKS for providing your feedback.
I'm pleased overall you enjoyed your stay, and also thanks for noting some of the attributes of Villa V you appreciated. Unfortunately, your public review was the first I learned of your dissatisfactions. So, my response that follows is for other travelers who are considering staying in Villa V. 1) THE MATTRESS - I ordered a new mattress this AM, Apr16, 2022. It will be installed within 3-10 days. Indeed, this situation is strange, as I had stayed in Villa V using said bed from mid-Dec, 2021 to Feb10, 2022, without any discomfort, and had not heard from any complaints from guests over the past two months. Moreover, I had replaced said mattress in Jan of 2020 for $2,500! I do wonder why the mattress rapidly became uncomfortable, which my subsequent guest confirmed. Net-net, I have begun a new mattress vendor relationship! "We'll see, said the Zen Master. 2) That "NEXT TO THE ROAD" (A1A) was too noisy for the recent guest, which I have to admit is somewhat understandable. Why? My experience (I rent 6 villas at RFV, now more than 600 reservations since 2014) is about 20-25% of the marketplace is ultra-light/sensitive sleepers. That said, there's really nothing I can do beyond what I've already done. What have I done? A) provided a high-quality nature noise machine in bedroom (I occasionally set it to ocean waves for a change of pace, though I'm not a light, sensitive sleeper; but other guests have said it works great; B) Provided extensive, dense landscaping, which blocks site-lines to A1A, and mitigates the noise; C), provided an accurate description, numerous pics AND a property diagram that clearly shows the position of Villa V adjacent the road (hence, the complaint is also somewhat NOT understandable); and d) Adjusted the rate a bit lower than the std rate set by our resort, except for peak-demand time periods (primarily holidays and Jan-Mar). Moreover... I've considered replacing the bedroom windows with the latest-greatest hurricane windows, but that would cost about $15,000+. So, the payback (about 10 years) unfortunately on such an investment doesn't make sense. So, for now I provide affordable noise mitigations, priced V accordingly, and accurately describe V's location along with numerous pics, AND finally, I provide a property diagram. So, if you're a sensitive sleeper that a quality nature noise machine can't mitigate, AND you have other attractive/affordable options when considering all factors (i.e., furnishings, appliances, electronics, decorating, accessories, landscaping, etc.), then Villa V perhaps is not your best option. On the other hand, if some occasional road noise (mostly it's motorcycles, which rarely ride late/middle of night and not in the early AM), then Villa V can be a compelling value for you. Lastly, I do encourage you to check all the other reviews for Villa V so you can gain a sense for my forthrightness and reliability. Tom (owner)